Q.
Will I get 100% data back with Stellar Phoenix?
A. In most of the cases
data recovery is near total. Depending upon the type
of crash and the extent of damage, you might get up
to 100% of your data. However, in some cases where corruption
to the disk is severe data recovery is limited.
Q. What is the
difference between the demo and the working version
of the software?
A. Stellar Phoenix
demo
version will scan, analyze and show you the data from
your crashed/inaccessible hard drive.
You need Stellar Phoenix working version to recover
the data from inaccessible drive. The demo copy gives
you a much fairer idea about chances of data recovery
from your hard disk before deciding upon the purchase.
Recovery of files listed by the demo version is dependent
on the extent of corruption in your media.
Q. Does it require
any technical skills on part of the user to do data
recovery using Stellar Phoenix?
A. Stellar Phoenix is fully
automated software. It does not require any technical
knowledge on part of the user.
Setting up Stellar
Phoenix and reconstructing a damaged disk drive
is a very easy and simple procedure.
Product purchase and
Product activation related queries
Q. How can I purchase
the full working version of the software?
A. The software can be
purchased online by making payments through credit
card. Please visit the link to order
line. Also please note that the name that would
reflect in your credit card against purchase of software
products from our website will be that of our credit
card processing vendor Element5.com
Q. How will the
product get delivered to me?
A. The product is made
available to our customers by means of electronic
delivery .To know more about the individual product
activation process and mode of delivery
Please visit our online
order section.
Q. I am using
the demo version of the software. The software has
scanned my Hard disk but I am still not able to see
my data.
A. If your data is not
visible using standard search you need to try the
advanced search option in our software. This feature
is helpful in the cases when the file(s) and folder(s)
are not visible in standard search. To recover these
files an intensive search process is required.
To execute Advanced Search go to Tools menu and select
Advanced Search
option. This rigorous search process looks for
the still missing file(s) and folder(s) in the selected
drive.
This process is time intensive and can take few hours
in some instances.
If the file(s) and folder(s) are still not visible
after this search process; the files or its control
information is overwritten and the data cannot be
restored.
Q. My partition
table is damaged and no information about logical
drives is available, How should I proceed in doing
the recovery.
A. If the partition
table is damaged and no information about logical
drives is available, you should select "Search
for logical drives".
If you select the option to search for partitions,
Stellar Phoenix searches for partitions or logical
drives in the hard disk and updates you the result.
Q. I want to
recover a few deleted files can I do a selective recovery
of files.
A. Stellar phoenix
gives you an option of doing selected file recovery.
Q.
How long does it takes for the software to complete
the scanning process?
A. The time
taken for scanning varies depending upon the size
of your Hard disk and the extent of damage in your
Hard disk.
Q. Is it a repair
tool like NDD or Scan disk?
A. No, Phoenix is not
a repair tool. It never writes or tries to repair
the hard disk. It only recovers the latest information
available in the hard disk and transfers the data
safely into another partition/hard disk or any other
storage media. It is also very safe for novices as
no accidental damage is caused by the use of this
software.
Q. My hard disk
is having is a lot of Bad sectors can Stellar Phoenix
recover the data.
A. Yes, limited
data recovery is possible from bad sectors.
Q. BIOS are
not detecting my Hard disk; can Stellar Phoenix help
me in recovering the data?
A. Data recovery is not
possible from physically damaged hard disks using
any data recovery software .In the above case we offer
specialized Data
Recovery Services .
Q. How will I
get technical support?
A. If you have more queries
on our products please visit the link below to contact
our
Technical support
team.
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winning disk data recovery software
