This raised a concern as to what went wrong since the company had well-developed control room with UPS units installed. While trying to find out the exact cause of the failure, the engineers discovered that the crisis occurred due to overheated windings in one of the UPS. All the systems connected to that UPS were found to be burnt out.

The firm’s accounting department was cramped. “Our Accounting team was restricted to process out financial reports and tax returns,” said the company’s accounting manager. The major setback cropped up due to loss of all important files including balance sheets, financial statements, audit reports, payrolls etc.

It was a major concern for the company suffering a downtime of more than 12 hrs. “We do have a backup power solution for our company but the UPS backup cannot withstand the power outages that stretch outside the limit,” said IT Manager of the company.

What worse can happen than finding out that the backups (you have been managing for this kind of disaster to occur) have also failed?

The power outage resulted in the loss of stored information and this is when they headed to look for the data recovery firm that could offer a solution to this critical situation.

The IT manager while searching the web for data recovery companies noticed Stellar in the list. “After browsing the web for data recovery services, I decided to give yours a try since I was aware about the company’s standing. Moreover, I consulted my friends since it was a critical issue and I never wanted to take any chance and put my company’s growth at stake. They also recommended your services as they had faced similar issues in the past.”

After going through the procedure of filling an assessment form, the server’s hard drive was sent to the Company’s Clean Room located in Gurgaon. The Laboratory is well equipped with high-performance air filters and other necessary infrastructure to ensure the safety of hard disk platters that are highly sensitive to dust and other contaminants. A highly experienced and excelling in their area of expertise, data recovery engineers analyzed the problem carefully. They diagnosed severe damages on the hard drive because of extreme power fluctuations. These fluctuations resulted in drive’s read/write head to write erratically leading to data corruption. With the help of specialized hardware, software and data recovery tools and techniques, they successfully retrieved the complete information from the hard drive.

This recovery saved not only the information but the entire business.

The Company is now working on effective solution for power outages and making sure that they have robust backup power solutions along with powerful data backup strategies.

Stellar has been able to make data available in apparently impossible situations. Whether it is fire, flood or power outages, Stellar knows only one thing and that is: Leaving its customers with a smile.
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Stellar Information Systems Ltd., is a company specializing in data recovery and data protection software, services and solutions. The company offers a complete solution of file recovery software and lost data restoration programs for Windows (Windows 95, 98, ME, NT, 2000, 2003, XP), Apple Macintosh, Novell, Linux, Unix operating system and FAT, NTFS, NTFS5, HFS, HFS+, NWFS, JFS, EXT2 and EXT3 file systems. This advanced document repair program restores corrupted or lost Word files.