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Frequently Asked Questions

	I am using Windows Vista and unable to see my physical disk in your software. You need to run the Stellar Phoenix program in 'Administrator' mode. To do this, please follow the below mentioned steps
	How do I recover deleted files? a) Open the Stellar Phoenix Windows Data Recovery. b) Under ‘Recovery Option’ tab, Click on ‘Start Recovery’ icon.
	How do I only recover all my word and excel files after completion of the scan? Follow the below procedure to add a File Filter for the recovery. · Select the ‘File’ menu and click on ‘Add File Filter’.
	Does Windows Data Recovery works on a 64-bit system? Yes, our software Stellar Phoenix Windows Data Recovery supports 64-bit system
	How do I recover data from an inaccessible drive of Macintosh? Please follow either one of the procedure mentioned below: a) Insert Stellar Phoenix Macintosh Boot DVD in DVD drive and restart your computer. Press ‘C’ key till the time your system doesn’t boot from DVD
	What precautions should I take before repairing the corrupt PST file? Please make sure that Microsoft outlook should be installed on the system
	How can i activate the software? kindly follow the below steps to activate the software online: 1. Open Stellar Phoenix. 2. Click on the ‘About’ (i) icon on the top left corner of the software.

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