Data Recovery Process
At Stellar, we understand that each case of data loss is unique and needs customized solution. Keeping this in mind, we have devised various service packages to suit your specific requirements.
Our indigenously developed data recovery tools and techniques, coupled with strict documented process as per ISO 9001:2008 norms and the benefit of superb standard CLASS 100 Clean Room, ultimately bring in the unmatched data recovery experience for all our customers.
Data confidentiality, consistency & transparency at each and every time are further strengthened by
the NON DISCLOSURE AGREEMENT with our customers.
Data Recovery Process at Stellar
Data recovery with Stellar is as easy as counting 1, 2, 3…
The process starts with the Free Consultation from our expert data recovery consultants. Call us free of cost to discuss your case in every detail and our data recovery consultant will provide you the exact information on the nature, cause, and solution of your problem.
You can also calculate the data recovery cost on your own with the Do-it-Yourself 'Cost Estimator'.
Step 2 Media Analysis Payment
Stellar data recovery specialists analyze the nature and amount of corruption/damage occurred to the media and work out the best suited data recovery process. You just need to pay a nominal analysis charge of $99.
Step 3 Free Shipping
The next step is free shipping of your damaged data carrier to our CLASS 100 Clean Room data recovery lab. We offer you the benefit of free shipping of the media through our logistics partner. You will be provided with a tracking ID using which you can check the status of shipment at any point in time.
Please note that before handing over the package for delivery, ensure that the media is properly packed to ensure safety of the media.
Steps to Proceed
Step 4 Media Analysis
After Analysis, we share the following details with you:
In the unfortunate case, when data recovery from the damaged media is not possible, we will send your media back to you completely free of cost or safely dispose the media off, with your consent. In such case, you do not have to pay any further charges for data recovery.
Step 5 Data Recovery
After you verify and confirm the list of the recoverable data and the payment for the recovery service is done, we will start the recovery process immediately.
Our data recovery consultant will provide an update as recovery is complete.
Step 6 Data Delivery
When Recovery Process is complete, all the data is shipped back to you free of cost.
Data is delivered to you in a new 1 TB hard disk drive at a nominal cost.