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I have signed up signed up as an Affiliate - what happens
next? |
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Once you have signed up, element 5, the Payment Gateway of
Stellar reviews the information of each newly registered Affiliate and
informs Stellar about it. Stellar can either accept a partnership with an
Affiliate right away or decide to review the Affiliate's information. There
may be a slight delay until you are activated as an Affiliate.
Once you have registered and have been activated, you will receive your
login data for the Affiliate Control Panel. The Control Panel contains
detailed information about your partnership and products. After your account
is activated by Stellar, you may then embed links on your Web site and begin
to market these products.
In the "Products" section of the Control
Panel, you can generate links to particular products. |
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How can you make sure that all of my referrals are
accounted for? |
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There are two methods to track your sales: You can choose to
rely on the affiliate ID, which is contained in your unique order link, or
you can have us place a cookie on the user's machine with your affiliate ID
stored in it. If the user purchases the software at a later time, the cookie
will be recognized and the sale assigned to you. |
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When will I get paid my commission? |
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element 5 our Payment Gateway sends out Payment Reports to
affiliates on the 8th of the each month for the previous month's sales.
Payment is then made on the 15th for the previous month's earnings, provided
you reach the minimum payment amount of 100 EUR/USD or 70 GBP in commission
earnings. |
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Is there a minimum amount I have to earn in order to
receive payment? |
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Yes, you must earn a minimum of 100 EUR/USD or 70 GBP in
commission before payment can be made. If the minimum amount is not reached,
the total is carried over to the next month. |
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How much commission will I receive? |
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The commission rate for each affiliate will be set by
Stellar. Stellar Will display the standard commission on their website, or
you can see the default commission next to the product name in the product
selection list we provide in the Control Panel. You will be informed of any
changes in commission by e-mail that occurs after activation by a publisher. |
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Which payment methods and currencies are available for
me to receive my payments? |
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You can receive payments either by check or wire transfer,
in USD, EUR or GBP. You can set your preferred payment method in the Control
Panel under "Company Data". |
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I haven't received my payment for last month's sales,
what do I do? |
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There are many reasons that your payment may have not
arrived. If you have pre-set a transfer limit and this limit has not been
reached, or your balance has not exceeded our lower limit (see question
above), the payment will be held until the limit is reached. If you did not
define a limit for your payment, or believe your payment may have been held
in error, please contact us at affiliates@element5.com. Please be sure to
give wire transfers ample time to post to your account! |
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Are there any costs participating as an affiliate? |
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There are no monthly or fixed costs to you for participating
in element 5's affiliate program. |
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What information will I receive on my sales? |
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You have access to sales reports in the Affiliate Control
Panel, where you can view your sales and earnings by date. element 5 does
not provide the end-user customer's data to you as this remains the property
of the publisher of the software. |
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How should I promote the products? |
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You can place the referral links anywhere on your website.
It is typically a good idea to place them with complementing products or
related topics to help generate referrals. Since you have a lot of
flexibility with the links, you can also try out different locations of the
links on your website to gauge their effectiveness |
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How can I terminate a partnership with a software author
/ publisher? |
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In your Affiliate Control Panel, you can display all your
partnerships in the section "Products". Simply filter by "Partnership
exists". For each partnership, you will find a button "Terminate
partnership". Then simply remove the links from your website after you
submitted your termination request |
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Can I adapt the order process to the "look & feel" of my
own website? |
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Yes, you can edit your styles in the Affiliate Control
Panel, where you can set a default style for the order process with the
element 5 Style Editor. |
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Data
Recovery Software tools and utilities
