How to Resolve 'Excel cannot open the file '(filename)'.xlsx' Error of MS Excel 2007?


A common error message that an Excel 2007 user generally encounters when he tries to open a spreadsheet received in an email is:

"Excel cannot open the file 'filename.xlsx' because the file format for the file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."

However, this error message is not limited to the Excel files that a user gets via emails. Instead, it is often encountered with commonly used files also. You may find that an Excel workbook, on which they were working for a long time, suddenly starts throwing this error message when you try to open it. 

To find out the unique number associated with this error message, press 'CTRL+SHIFT+I' together. After that, you get the following number besides the error message:


This error message is encountered when:


The file is not compatible with the version of Excel that is used.

The file has got corrupt.

Resolutions: You can try the below mentioned resolutions to rectify this error message and regain access to your Excel sheet.

Change the File Extension of Your Excel Sheet: Sometimes, the problem is seen due to the unsupported file extension of your Excel file. To check the support of xlsx extension, go to 'My Computer'. Browse 'Tools >> Folder Options >> File Types'. Check if 'xlsx' extension is included there or not. If not, then rename this file and change '.xlsx' to '.xls'.

Use 'Open and Repair' Option of MS Excel: For this, open Excel, and then go to 'File >> Open'. Select the file that you want to open, but do not double-click it. Go to the 'Open' drop-down provided in the 'Open' dialog box, and then select 'Open and Repair' option from there. This process repairs the corrupt Excel sheet and opens it normally.

Excel Recovery Software: If none of the above mentioned resolutions is able to do any needful to you, then use of Excel repair software is recommended. Stellar Phoenix Excel Repair is one such software. It repairs corrupt excel sheet and restores entire data stored in it without altering its original formatting.

You can try any of the above mentioned resolutions to rectify this error message: however, Excel repair software is best-suited one for the case wherein other two methods fail to do any needful to you.


Was this article helpful?

Yes No

Category: Excel Repair

Last updated on December 30, 2014 with 45361 views

2 User Comments

April 9, 2014 11:50 am


February 5, 2015 10:28 am

Change the File Extension of Your Excel Sheet:
pls explain in wins7 way ..i cnt find the above option in wins7

Leave a Comment