Stellar Knowledge Base

Knowledge Base

Pre and Post Sales FAQ's
Pre Sales and Post Sales Related Queries

I have just bought Stellar Phoenix Mac Data Recovery software and received a copy of the order confirmation. However, I have still not received any registration code. When will I receive it?

How to get software Registration Key after purchasing Stellar Phoenix Mac data recovery software?

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I have entered the received registration key in the registration window, but the registration key is invalid.

How to fix the invalid registration key issue you may receive after entering into Stellar Phoenix Software Registration Window. Contact support or visit our official website for immediate help.

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I had purchased Stellar Phoenix Mac Data Recovery application about two years ago. Do I get a free software upgrade or I need to pay for the upgrade?

FAQ - Do I need to pay for updating an old version of registered Stellar Phoenix Mac data recovery software?

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I purchased Stellar Data Recovery about 2 years ago but now I have downloaded the new version of the software. Now, I am unable to register the software using the registration key that I have. The software does not accept the key, what should I do?

How to register your software after a major update

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Unable to register software (latest version) using Old version license key, Why?

What to do in case of old product key don't work on the latest version of the software? 

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I lost my original registration key. How can I get it again?

How to get the registration key after your have lost the original one?

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How can I find the old version of Stellar Phoenix Mac Data Recovery software, I purchased three years ago?

How to find or trace the old version of the Stellar Phoenix Mac data recovery software in order to recover files?

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Are older versions of Stellar Phoenix Mac Data Recovery software available online?

Is it possible to get the older version of the software?

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What are the various payment options for buying Stellar Phoenix Mac Data Recovery software?

What payment modes are available for buying any Stellar Phoenix Mac Data Recovery software?

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I would like to purchase Stellar Phoenix Mac Data Recovery software. How can I get the software?

Steps to purchase Stellar Phoenix Mac Data Recovery software.

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What are the different licensing options available for Stellar applications?

Three licensing options are available for Stellar applications

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How can I update Stellar Phoenix Mac Data Recovery application?

2 different ways to update the software

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Is it possible to get the recovery software in a DVD, as my Mac is not booting up?

How to get the Stellar recovery software in a DVD or CD?

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Can I use a single SOHO license of Stellar Phoenix Mac Data Recovery on two or more Macs?

Can I use SOHO licence on two different Mac systems?

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I am planning to purchase a new Mac book. Will I be able to transfer my license to my new Mac?

Is it possible to transfer the license to a new Mac system?

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After I recover data using Stellar Phoenix Mac Data Recovery software, can anyone access my data?

Can Stellar access my recovered data?

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Next' button won't shows any external drive after clicking on the 'Recover' button in Stellar Phoenix Mac Data Recovery, Why?

Why the software is not detecting my external hard drive?

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I want to purchase the Technician license of Stellar Phoenix Mac Data Recovery software. I can download the software online. Then, why do I have to pay the shipping charges?

Why do I need to pay the shipping charges for while I can download the software online?

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Can I purchase the software from store in person? Where are you located in my country?

How to purchase the software from a store in your country?

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What does premium service for Stellar Phoenix Mac Data Recovery software mean?

What are the benefits of availing the premium services?

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I want to purchase Stellar Phoenix Mac Data Recovery software in South African Rand. However, the prices are not listed in my currency. How can I purchase the software?

How to view the product price in different currencies?

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I am a home user and I have bought and registered the Stellar Phoenix Mac Data Recovery application. Can I install the application on more than one machine?

Is it possible to install and use the software on two different Mac systems?

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