On November 9, 2018, Apple has announced free Solid-State Drive Service Program for the 13-inch MacBook Pro computers without touch bar that retailed between June 2017 and June 2018.
Apple launched the worldwide program to address an issue with the in-built 128 or 256 GB SSDs found in these Mac machines that may result in data loss and SSD failure.
Owners of 13-inch MacBook Pro with touch bar or an older 13-inch MacBook Pro machines have no affect with this issue, so they do not need to worry.
Take 100% Benefit from This Service
If you have a non-touch bar MacBook Pro, then check whether your machine is eligible for servicing by keying in its serial number on the SSD Service Program’s page and clicking Submit.
If eligible, avail the service from Apple Authorized Service Provider, Apple Retail Store, or Apple Support, an as soon as possible.
Do not miss out this service, as you may suffer from data loss and malfunctioning SSD in near future. This program is applicable for the first 3 years after the date of purchase.
If you paid for the service earlier due to this issue on your eligible Mac, Apple provides refund for the service. Contact Apple Support.
Advice for Availing This Service
- Get the eligible Mac machine serviced urgently to avoid data loss disaster
- Full back up the SSD’s data to your Time Machine backup drive before availing the service
- Allow the technician to update the drive firmware using a utility
- Entitle erasure and fresh macOS installation on your SSD as part of service process
- Use Time Machine backup drive to restore your data on your MacBook Pro after service
MacBook Pro Data Recovery
If you have not followed the advice prior servicing the SSD or have not taken the service yet, then you end up losing your vital data.
Apple is not responsible for such data loss, as they have sent email to customers who registered their device with Apple to avail the service—abiding by the advice—as soon as possible.
In case you lose data by any reason, do not worry, there is a fair chance you can get back your lost data (even after servicing your Mac and no SSD replacement).
All you need is to use a powerful data recovery software such as Stellar Data Recovery Professional to recover your lost data.
Follow the data recovery steps as below:
- Download the software from Stellar’s official website
- Install and launch the software on your MacBook Pro
- Select what to recover and select location of the SSD
- Scan the SSD in Deep Scan mode
- Preview and select all the requisite data then click Recover
- Specify an external storage drive as save location
You can find the recovered data on the assigned drive location.
Note: The external drive should be equal or more than the storage capacity of the affected SSD to perform the data recovery task successfully.
The Bottom Line
The blog has pointed out the major issue in a limited number of SSDs used in 13-inch MacBook Pro (sans touch bar) units. To address this issue, Apple launched free SSD Service Program to eligible Mac machines. Availing the service is imperative to avoid data loss and SSD failure.
In case this issue has corrupted your files, Apple will not restore those files. Using the recommended data recovery software is prudent to get back your lost data in such scenario and other diverse logical data loss situations.
Free download the evaluation copy of the software, scan the SSD where data loss incident has occurred, and preview the files to know what you are anticipating from the recovery result.
Register the software directly from the evaluation copy to save the recoverable data and use the integrated Drive Monitor module to check drive’s health status, map bad blocks, and clone drive.