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Windows Data Recovery- Professional 5 minute read

External Hard Drive Not Showing Up or Recognized in Windows, How to Fix It?

Updated on May 26th, 2021
Oliver Powell
Written By
Oliver Powell
Rohit Arora
Approved By
Rohit Arora

Summary: Sometimes, external hard drives do not show up while connecting and thus making the data inaccessible. Here are the ways to resolve external hard drive not showing up issue and steps to recover data from an inaccessible drive using the most trusted Stellar Data Recovery software.

External Hard Drive Not Showing Up or Recognized in Windows, How to Fix It?

At times, when you plug in an external drive into your system it does not show up or AutoPlay in Windows. Here, you will be able, to take a look at ways to resolve external hard drive not showing up issue in Windows and make it accessible for use.

The problem starts when you plug in an external USB or hard drive to your system, and nothing happens. At times, you might hear the USB connection sound as well, but still, AutoPlay doesn’t run. When you check the drive in ‘Computer’, you don’t see any external drive there. Usually, external hard drive not showing up problem occurs when Windows names the drive to a letter that is already in use.

External Hard Drive Not Showing Up How to Recover files

Contents

  • Steps to Locate Not Showing External Hard Drive in Windows 10, 8, 7
  • External Hard Drive Not Showing Up in Disk Management
  • Final Words

Steps to Locate Not Showing External Hard Drive in Windows 10, 8, 7

  • Open ‘Disk Management’.
disk-management
  • In the disk management window, a list of all the connected external drives and the existing ones along with their complete details will be visible. Here, you will be able to determine the drive you’re trying to access by its size and format type.
  • Now, right-click on the drive, select ‘Change Drive Letter and Paths’ option and then click on the Change button.
change-drive-letter
  • Select a drive letter from the available alphabets to rename it. Make sure the selected drive letter is not already in use.
  • A warning dialogue prompted and asked you to change the drive letter. Click Yes.
  • Now, you will be able to see the changed the drive letter
  • After the successful process, you’ll be able to see the AutoPlay screen asking what you want to do with the drive and ‘Computer’ also displays the drive that can be accessed.

Following these steps will most probably resolve the external hard drive not showing up in Windows. But what if the drive or new hard drive is not showing in the Disk Management as well?

External Hard Drive Not Showing Up in Disk Management

If Windows doesn’t list your external drive in the Disk Management, then possibly there could be a problem with USB port, a driver problem with Windows or you are using a dead drive.

1. Check USB Port:

  • First, try to plug your targeted drive in another USB port on your computer. If it works then, you might have a dead USB port. In case you are using a USB hub then try to connect the drive directly to the computer instead since some USB hubs don’t provide sufficient power to the external drive for their proper functioning.
  • If still, the drive doesn’t appear in Disk Management then connect it to another computer’s USB port to check whether the drive itself is bad or the computer has certain issues. Make sure you have checked whether the drive appears in the computer’s Disk Management window. If not then you are using a dead drive that needs to be replaced.

2. Update The Driver

  • If the external hard drive does work on another computer then your Windows itself may be having a driver problem. You can determine it using Device Manager.
  • Open Device Manager and check for devices with a yellow exclamation mark next to them. If you can find out a yellow exclamation mark, then there must be a driver problem. Right-click the device with a yellow exclamation mark and choose Properties, and go through the error message. This error message can help you resolve the issue.
  • To resolve such problem, you can also run System Restore or can also use the Update Driver button to install an updated driver. To revert any changes, select the Roll Back Driver button or use Uninstall button to uninstall the driver from your system. Hopefully, this will configure your external drive correctly when you reconnect the drive.

3. Partitioning And Formatting the Drive

At times unpartitioned drive is also a reason for an invisible or an inaccessible external drive. When the drive is full of “unallocated space,” then you need to create a new partition on it to show its visibility. Windows Disk Management tool can fix this partition and file system issue.

Right-click inside the unallocated space, select New Simple Volume and follow the wizard to create a new partition.

In case the drive is partitioned, but still, you can’t access the drive from another device, then probably it is not formatted as NTFS. At times many devices can’t read the Windows NTFS file system. To fix this problem format the drive with the FAT32 file system.

Note: This process will remove all the stored files on your external drive, therefore first try to copy important files to another drive. In case you are unable to access the data, recover it with an efficient partition recovery software .

4. Use Professional Recovery Software

Stellar Data Recovery Professional for Windows is a highly recommended tool that is capable enough to restore inaccessible files from the external hard drive. Its simple and intuitive interface doesn’t require any technical know-how to run it properly. Due to its highly positive reviews many windows users use this utility to recover data from their inaccessible external drive. You can download the software by clicking on below button.

Free download
  • From the main screen, ‘Select What To Recover Data’, choose the file types you want to recover and click on ‘Next’.
  • Then choose the external formatted or RAW (Unrecognized) drive from the options under ‘Connected Drives’.
  • Turn on the ‘Deep Scan’ toggle at the bottom and click ‘Scan.’
  • During the scan, you can turn ON/OFF the file preview.

Tip: Turning file preview OFF boosts the scanning speed.

  • After the scan, you’ll see that the files/folders get listed under ‘File Type’, ‘Tree View’ and ‘Deleted List.’
  • Select the desired files that you want to recover from the scan result, and click on the ‘Recover’ button.
  • Click ‘Browse’ and choose a save location.
  • Click ‘Start Saving’ to save the recovered files at your desired location.

Final Words

Overall, whenever you face issues with your external drives, it is always better to go with a reliable data recovery software instead of trying different methods to make it accessible as it might end up with a data loss situation.

About The Author

Oliver Powell

Oliver Powell is a Data Recovery Expert at Stellar®. He is a passionate technology blogger & content creator, He explores new applications and has deep understanding of data recovery. He has experience in Windows & Mac data recovery domain.

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114 comments

  1. Nabeel says:
    June 1, 2019 at 5:53 am

    Dear

    How to recover data from hard disk. My laptop got crashed. I would like to recover all my documents from my hard disk.

    How i will recover my files.

    Reply
  2. Rohit says:
    May 28, 2019 at 9:40 am

    Hello,
    My name is Rohit. Recently I encountered an issue with my computer due to which all the data in the D and E drive got deleted. I had many important documents which I want to retrieve. So is there any chance that the Stellar software could help me with that. Can I retrieve already erased files from my system using this software?

    Any kind of help would be really appreciated.

    Thanks

    Reply
    1. Satyeshu Kumar says:
      May 30, 2019 at 7:17 am

      Hi Rohit,
      You can recover your all data with the help of Stellar Data Recovery Professional for Windows. The DIY professional Windows data recovery software gets back all your valuable documents, emails, photos, videos, and audio files, quickly and easily. Thanks

      Reply
  3. Goetz says:
    June 29, 2018 at 2:26 am

    The infographic way of explanation is really interesting.

    Reply
    1. Isha Rikhi says:
      June 29, 2018 at 3:53 am

      Thanks for reading the infographics.

      Reply
  4. sitanshu says:
    June 21, 2018 at 8:27 am

    i see the external HDD in the disk management but when i right click the only option i get is delete volume and also NTFS file is also not showing against the particular disk,pls help

    Reply
    1. Isha Rikhi says:
      July 2, 2018 at 6:46 am

      Hello Sitanshu,

      Kindly make sure that the account by which you are logged in must have full admin rights or login via administrator account and you will be able to see all other option highlighted.

      Reply
  5. Chinthu says:
    June 16, 2018 at 1:22 pm

    Hello,
    I can see my hdd icons in My Computer, but couldn’t be able to open it or load it. How can I fix this issue?
    Connected my internal hdd through an hdd enclosure with my PC.
    Appreciate your valuable thoughts on this matter!

    Reply
    1. Isha Rikhi says:
      June 19, 2018 at 9:24 am

      Hello Chinthu,

      As per your query we recommend you to use our demo version of Stellar Windows Data Recovery- Pro software. You can download it from the below link:

      https://cloud.stellarinfo.com/StellarDataRecoveryProfessional.exe

      Kindly perform Can’t Find drive scan. Below are the steps which you need to follow:

      1. Run Stellar Windows Data Recovery.
      2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover.
      3. Click Next.
      4. On Select Location screen, select Can’t Find Drive from Other Locations.
      5. Click Scan.
      6. In the Select Drive section, all the hard drives connected to the system are listed with their details. From this section, choose a hard drive you want to scan for lost partitions and click Search. A scan for lost or deleted partitions will be performed in the selected disk or drive.
      7. Any ‘lost partition’ detected, will be listed in the Partition Found section.
      8. From the list of partitions found, select any desired partition and click Scan to continue with the recovery process.

      The free download is used to scan the drive and it will list all the data which can be recoverable by using the purchased version. In order to recover them, you need to purchase it.

      Please reply to us for any further assistance.

      Reply
  6. World Techpedia says:
    May 16, 2018 at 3:17 pm

    Great info. It helped in our research. We are working on a similar article, would you like to take a look when it’s published? Thanks.

    Reply
    1. Jyoti Prakash says:
      May 21, 2018 at 5:05 am

      Yes, Please share.

      Reply

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Table of Contents    

  1. Steps to Locate Not Showing External Hard Drive in Windows 10, 8, 7
  2. External Hard Drive Not Showing Up in Disk Management
  3. Final Words

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