Search
  • For Individuals
      « Back
    • Windows Data Recovery

      Recovers lost or deleted Office documents, emails, presentations & multimedia files.

      Free Standard Professional Premium

    • Mac Data Recovery

      Recovers deleted files, photos, videos etc. on Mac.

      Free Standard Professional Premium

    • Photo Recovery

      Recover photos, videos, & audio files from all cameras and storage on Windows or Mac.

      Free Standard Professional Premium

    • Video Repair
    • Photo Repair
    • iPhone Data Recovery
  • For Business
      « Back
    • Email Repair & Converter

      Repair for Exchange Converter for EDB Converter for OST Converter for NSF Converter for OST MBOX Repair for Outlook

    • Database & File Repair

      Repair for MS SQL Repair for Access Repair for QuickBooks Software Repair for Excel Extractor for Windows Backup Repair for MySQL

    • Data Recovery & Erasure

      Data Recovery Professional Data Recovery Technician Mac Recovery for Technician Virtual Machine Recovery File Erasure Software Mobile Erasure Drive Erasure File Eraser Software File Eraser Software for Mac

    • Toolkit

      Exchange Toolkit Outlook Toolkit File Repair Toolkit MS SQL Toolkit Data Recovery Toolkit

    • Forensic

      Email Forensic Exchange Auditor Log Analyzer for MySQL Log Analyzer for MS SQL

  • Store
  • Partners
  • Services
  • Offers
  • Support

 

  • For Individuals
    DIY software for anyone who works with data.

    Windows Data Recovery Recovers lost or deleted Office documents, emails, presentations & multimedia files

    Free Standard Professional Premium

    Mac Data Recovery Especially for Mac users to recover deleted documents and multimedia files from macOS

    Free Standard Professional Premium

    Video Repair Windows Mac Repair multiple corrupt videos in one go. Supports MP4, MOV & other formats.

    StandardPremium

    Photo Recovery Windows Mac Recover photos, videos, & audio files from all cameras and storage on Windows or Mac.

    Standard Professional Premium

    iPhone Data Recovery Windows Mac Recover deleted photos, videos, contacts, messages etc. directly from iPhone & iPad

    Recover Erase Toolkit

    Photo Repair Windows Mac Repair multiple corrupt photos in one go. Supports JPEG & other formats.

    Standard Professional Premium


  • For Business
    • Email Repair
    • Email Converter
    • File Repair
    • Data Recovery & Erasure
    • Toolkit
    • Forensic

    Exchange Repair Repair corrupt EDB file & export mailboxes to Live Exchange or Office 365

    Outlook PST Repair Repair corrupt PST & recover all mailbox items including deleted emails & contacts

    OLM Repair Repair Outlook for Mac (OLM) 2011 & 2016 backup files & recover all mailbox items

    Exchange Toolkit Repair EDB & Exchange backup file to restore mailboxes, convert OST to PST, & convert EDB to PST

    Active Directory Repair Repair corrupt Active Directory database (Ntds.dit file) & extract all objects in original form

    EDB to PST Convert online & offline EDB file & extract all mailbox items including Public Folders in PST

    OST to PST Convert inaccessible OST file & extract all mailbox items including deleted emails in PST

    NSF to PST Convert IBM Notes NSF file & export all mailbox items including emails & attachments to PST

    MBOX to PST Convert MBOX file of Thunderbird, Entourage & other clients, & export mailbox data to PST

    OLM to PST Convert Outlook for Mac Data File (OLM) & export all mailbox data to PST in original form

    GroupWise to PST Convert GroupWise mail & export all mailbox items - emails, attachments, etc. - to PST

    EML to PST Convert Windows Live Mail (EML) file & export mailbox data - emails, attachments, etc. - to PST

    Office 365 to PST Connect to Office 365 account & export mailbox data to PST and various other formats

    DBX to PST Convert Outlook Express (DBX) file & export all mailbox data - emails, attachments, etc. - to PST

    SQL Repair Repair corrupt .mdf & .ndf files and recover all database components in original form

    Access Repair Repair corrupt .ACCDB and .MDB files & recover all records & objects in a new database

    QuickBooks Repair Repair corrupt QuickBooks® data file & recover all file components in original form

    MySQL Repair Repair MyISAM & InnoDB tables and recover all objects - keys, views, tables, triggers, etc.

    Excel Repair Repair corrupt Excel (.XLS & .XLSX) files and recover tables, charts, chart sheet, etc.

    BKF Repair Repair corrupt backup (BKF, ZIP, VHDX and .FD) files and restore complete data

    Database Converter Interconvert MS SQL, MySQL, SQLite, and SQL Anywhere database files

    PowerPoint Repair Repair corrupt PPT files and restore tables, header, footer, & charts, etc. like new

    File Repair Toolkit Repair corrupt Excel, PowerPoint, Word & PDF files & restore data to original form

    Data Recovery Windows Mac Recover lost or deleted data from HDD, SSD, external USB drive, RAID & more.

    Technician Toolkit

    Tape Data Recovery Retrives data from all types and capacities of tape drives including LTO 1, LTO 2, LTO 3, & others.

    Virtual Machine Recovery Recover documents, multimedia files, and database files from any virtual machine

    File Erasure Permanently wipe files and folders, and erase traces of apps and Internet activity.

    Standard Corporate

    Mobile Erasure Certified and permanent data erasure software for iPhones, iPads, & Android devices

    Drive Erasure Certified and permanent data erasure software for HDD, SSD, & other storage media Windows Mac

    Exchange Toolkit 5-in-1 software toolkit to recover Exchange database, convert EDB to PST, convert OST to PST, restore Exchange backup, and reset Windows Server password.

    Outlook Toolkit Comprehensive software suite to repair PST files, merge PST files, eliminate duplicate emails, compact PST files, and recover lost or forgotten Outlook passwords.

    File Repair Toolkit Powerful file repair utility to fix corrupt Word, PowerPoint, and Excel documents created in Microsoft Office. It also repairs corrupt PDF files and recovers all objects.

    MS SQL Toolkit 5-in-1 software toolkit to repair corrupt SQL database, restore database from corrupt backup, reset database password, analyze SQL logs, & interconvert databases.

    Data Recovery Toolkit Software helps to recovers deleted data from Windows, Mac and Linux storage devices. Also supports recovery from RAIDs & Virtual Drives.

    Email Forensic Advanced email forensic solution for cyber experts to audit, analyze, or investigate emails & gather evidences.

    Exchange Auditor Exchange Server monitoring solution to automate audits, scans and generate reports ìn real-time.

    Log Analyzer for MySQL Analyze forensic details of MySQL server database log files such as Redo, General Query, and Binary Log.

    Log Analyzer for MS SQL Track & analyze MS SQL Server database transactions log files.

    Email Forensic
    STELLAR EMAIL FORENSIC

    Advanced email forensic tool to analyze and collect the mailbox data of email clients

    Learn More arrow


    All Products arrow

    All Products arrow

    All Products arrow

    All Products arrow

  • Our Partners
  • Lab Services
  • microphone-icon-android

    Trending Searches

    Data Recovery

    Photo Recovery

    Video Repair

    iPhone Data Recovery

    File Erasure Software

    Exchange Repair

    OST to PST

    PST Repair

    Raid Recovery

    MS SQL Repair

  • English Deutsch Français Nederlands Italiano Español 日本語 简体中文
  • Support
Outlook PST File 5 minute read

How to fix “PST File Missing/ doesn’t show Sub-folders under Inbox”

Updated on April 12th, 2022
Eric Simson
Written By
Eric Simson
Kuljeet Singh
Approved By
Kuljeet Singh

Summary: Many Outlook users reported facing issues, like ‘Outlook PST file missing in Windows 10’ or ‘PST file doesn’t show subfolders under Inbox”. This blog post mentions some effective ways to fix the problem. It also mentions an advanced PST repair tool for repairing the corrupt PST file.

How to fix “PST File Missing/ doesn’t show Sub-folders under Inbox”

Outlook PST file is a proprietary data storage file used by Microsoft Outlook. It contains email folders, contacts, personal information, contacts, and other email data. On the other hand, PST file can also be used as a back-up file for migrating from Microsoft Outlook to other email management software as an import data item.

However, several users of MS Outlook 2019, 2016, 2013, 2010 and other versions experience Outlook subfolders missing issue / PST file doesn’t show subfolders or ‘outlook.pst cannot be found’.

This could be a debacle most especially for Outlook users who intend to restore previously stored email data available in their PST file.

Nevertheless, there are both manual and automated solutions available in resolving the PST file missing/Outlook subfolders missing problem or PST file doesn’t show subfolders Outlook error.

How to fix Outlook subfolders missing problem

  1. Run the SCANPST.exe tool

One of the main reasons why

  • Exit Outlook program and browse to the program file location. Outlook subfolders missing
  • Locate and run Inbox Repair Tool for Outlook
  • Select Browse to select the corrupt Outlook Data File (.pst) you intend to scan.
Outlook subfolders missing
  • Click on Start to initiate the scan process
  • If the Inbox Repair Tool detects any PST file error, click on Repair to start the repair process.
Outlook subfolders missing
  • After the repair process, Start Outlook using the profile associated with the repaired PST file.
Outlook subfolders missing

If repairing Outlook PST file does not fix outlook pst file missing error or PST File doesn’t show subfolders problem, you may proceed to the next solution.

  1. Reset All Views in All Folders

Another manual mode of resolving the PST File missing or doesn’t show subfolders problem is by resetting the views for the entire Outlook mailbox. This method reverts your Outlook view back to its default state thereby allowing you to view all folders and subfolders under Inbox.

Here’s how to resolve Outlook subfolders missing problem by resetting all views:

  • Exit Outlook on your Windows PC. Go to Start menu, type Run in the Cortana search box and then hit the Enter key. (Or Press Windows key + R) to launch the Run window.
  • In the Run window, type outlook.exe /resetnavpane to restart Outlook.
Outlook subfolders missing
  • Create a new Outlook profile and then import the PST file associated with the ‘Outlook subfolders missing’ problem into the new profile.

Alternatively, you can also reset folder view by using the reset view feature available in Outlook 2010 up to Outlook 2019. This method can also fix the PST File doesn’t show subfolders problem without hassles.

Here’s how to do this:

  • Launch MS Outlook, navigate to the folder that you intend to reset its view.
  • Click View > Change View, and then specify the view mode from the drop-down list.
Outlook subfolders missing
  • In the View tab, click Reset View, and then click the Yes button in the dialog box. (This will automatically reset the selected folder to its original view.)
  • Now, click the View tab > Change View, and then click Apply Current View to Other Mail Folders on the View tab.
  • In the Apply View dialog box, tick the checkbox for ‘mailboxes and their subfolders’ option.
  • Also, tick the checkbox for ‘Apply View to subfolders’, and then click the OK button.
Outlook subfolders missing
  1. Use an efficient PST repair tool to Fix Outlook PST file Missing Issue

If you still experience PST File doesn’t show subfolders problem after trying any of the manual methods we mentioned above, what you need is an automated solution to repair your corrupt PST File such as the Stellar Repair for Outlook tool.

Stellar Repair for Outlook is a powerful PST repair tool that can resolve numerous PST file errors such as Outlook subfolders missing, PST File doesn’t show sub-folders and many more by repairing the corrupt Outlook PST File.

With this software, you can repair corrupt PST files and recover MS Outlook mailbox data such as emails, notes, calendars, journals, contacts, tasks, and many more.

In addition, Stellar Repair for Outlook can repair both encrypted and severely corrupt PST files. Also, this tool allows you to recover deleted emails, attachments, contacts and other email data.

Free Download

Nevertheless, here’s how to use

  • Launch Stellar Repair for Outlook program
  • In Select PST File for repair menu, select the PST file associated with the Outlook subfolders missing’ problem using ‘Browse’ or ‘Find’ option
Outlook subfolders missing
  • Click Repair tab to start the repair process
Outlook subfolders missing
  • Preview the repaired mailbox items
Outlook subfolders missing
  • To save PST, Click on the Save Repaired File option
  • From the Save Options dialog box, select either PST, EML, PDF, MSG, HTML, or RTF file formats
Outlook subfolders missing
  • Click on the Browse tab, Select the Destination Location for the repaired file
  • Import the repaired PST and Start Outlook using the profile associated with the Outlook subfolders missing the issue. Check how

Conclusion

PST file is a popular email file format which can be used to migrate from one Outlook version to another as well as other email client platform. On the other hand, the PST file contains a series of email data such as emails (including folders and subfolders), contacts, tasks, journals, notes, attachments, and many more.

With an efficient PST file recovery software  such as Stellar Repair for Outlook, you can easily resolve errors emanating Outlook platform or PST file related errors such as the Outlook subfolders missing or PST File doesn’t show subfolders among others. This makes Stellar Repair for Outlook a must-have for Outlook users for their critical mailbox repair needs.

About The Author

Eric Simson

Eric Simson is an Email Platform Consultant and is associated with Stellar Data Recovery from last 6 years. He writes about the latest technology tips and provides custom solutions related to MS Outlook, MS Exchange Server, Office 365, and many other Email Clients & Servers.

Best Selling Products

Stellar Outlook PST Recovery Tool

Stellar Outlook PST Recovery Tool

Stellar Outlook PST recovery software is

Read More
Stellar Advanced Repair Tool for Outlook

Stellar Advanced Repair Tool for Outlook

Advanced software, trusted and recommend

Read More
Stellar Toolkit to Manage Outlook Data Files (OST/PST)

Stellar Toolkit to Manage Outlook Data Files (OST/PST)

Advanced “8-in-1” software package f

Read More
Stellar Convert, Compact and Split OST File & Save as PST

Stellar Convert, Compact and Split OST File & Save as PST

Advanced tool, recommended by Microsoft

Read More

19 comments

  1. David Ophori says:
    April 28, 2022 at 3:09 am

    Hi Eric, I just bought a new complete and after transferring all my file to the new computer I lost all my personal folders on my Outlook. I’ve had everyone from the Geek Squad (who did the transfer) to Microsoft Reps to help me recover those folders, but none could help me recover those folder. Geek Squad said they can’t find my .PST file(s) on the Stargate backup folder where they stored all my files during the transfer.
    Quick note:
    My old computer had Outlook 2010 (Windows 10) and my new computer is Windows 11. Can you help me?

    Reply
  2. John Adam says:
    February 12, 2020 at 7:04 am

    I configure IMAP account in outlook but all my sub-folder are missing… How to recover all my folders

    Reply
    1. Eric Simson says:
      February 20, 2020 at 4:56 am

      Hi John,
      Which Outlook version are you using?
      Looking forward to your reply to help you further.

      Reply
  3. Muzammil says:
    January 22, 2020 at 7:44 am

    Could i configure both POP & IMAP account in outlook.

    Reply
    1. Eric Simson says:
      January 23, 2020 at 4:12 am

      Hi Muzammil,
      That’s weird!
      Tell me about your requirements so we can suggest you better.

      Reply
  4. Elli Williams says:
    January 21, 2020 at 10:12 am

    Thanks for sharing!

    This article is really helpful and fixed our ongoing issues in Outlook 2019.

    Reply
    1. Eric Simson says:
      January 21, 2020 at 3:54 am

      Hi Elli,
      Thank you so much for sharing your feedback.

      Reply
  5. Edward Soh says:
    January 16, 2020 at 7:10 pm

    Does this work for OST files too? I have a synced ost file where many subfolders are not showing up.

    Reply
    1. Eric Simson says:
      January 16, 2020 at 4:06 am

      Hi Edward,
      For OST repair you can use our other utility i.e. Stellar Converter for OST or you can read this helpful article- https://www.stellarinfo.com/blog/repair-corrupt-outlook-ost-file/

      Reply
  6. Babar Khan says:
    July 29, 2019 at 11:30 am

    Inbox e-mails gone, how to recover?

    Reply
    1. Eric Simson says:
      August 1, 2019 at 2:34 am

      Try free demo of Stellar Repair for Outlook to recover missing emails from Outlook inbox.

      Reply
  7. Jennifer T. Ayers says:
    December 31, 2018 at 4:38 am

    To fix PST file problem, I have opened many times scanpst.exe file but it can’t open. To fix this issue, I have restarted system and outlook as well but can’t succeed. Please provide efficient solution.

    Reply
    1. Eric Simson says:
      December 31, 2018 at 4:46 am

      If the manual solution doesn’t work then you can opt for PST repair tool like Stellar Repair for Outlook tool. It will repair corrupt PST files and recover Outlook mailbox data.

      Reply
  8. Wayne A. Hamm says:
    December 24, 2018 at 9:00 am

    I have wasted 2 hours for resetting the views for the entire outlook mailbox but nothing happened. Please suggest simple & quick solution to fix subfolder problem.

    Reply
    1. Eric Simson says:
      December 24, 2018 at 9:33 am

      You must try an automated tool such as Stellar Repair for Outlook which is simple, safe and quick solution to repair Outlook problems.

      Reply
  9. Carrie D. Anderson says:
    December 18, 2018 at 4:37 am

    After using second method, it reverts Outlook view backs to its default state. But still facing outlook subfolders missing folders. Help.

    Reply
    1. Eric Simson says:
      December 18, 2018 at 4:52 am

      If Reset all views method doesn’t work then you can try inbox repair tool Scanpst.exe. It will detect PST file errors and repair the corrupt file.

      Reply
  10. Stacy Shelly says:
    December 10, 2018 at 10:45 am

    After using Scanpst.exe tool, still sub folders are missing. Then I used Stellar Repair for Outlook software and access my all sub folders under inbox.

    Reply
    1. Eric Simson says:
      December 10, 2018 at 10:44 am

      You have selected the best PST repair tool to fix PST repairs. In many scenarios, Scanpst.exe inbox repair tool can’t fix PST file errors.

      Reply

Leave a comment Cancel reply

Your email address will not be published. Required fields are marked *

  +  31  =  37

Table of Contents    arrow

Categories

offer banner

Related Posts

related post
Outlook PST File

How to Open PST File With or Without Outlook?

Stellar Author Ravi Singh July 1, 2022 Read More
related post
Outlook PST File

How to Fix Outlook 2016 Not Sending Emails?

Stellar Author Ravi Singh June 21, 2022 Read More
related post
Outlook PST File

SCANPST vs. Stellar Repair for Outlook: Battle of the Best PST Repair Tools

Stellar Author Ravi Singh June 1, 2022 Read More

Stellar Official Website

Stellar Data Recovery Inc.
48 Bridge Street Metuchen,
New Jersey 08840,
United States

ALSO AVAILABLE AT

Partner Logo

About

  • About us
  • Career
  • ISMS Policy
  • Privacy Policy
  • Terms of Use
  • License Policy
  • Refund Policy
  • End User License Agreement

RESOURCES

  • Blog
  • Articles
  • Product Videos
  • Knowledge Base
  • Case Studies
  • Whitepapers
  • Software Catalog

NEWS & EVENTS

  • News
  • Events

PARTNERS

  • Affiliates
  • Resellers
  • Distributors

Useful Links

  • Contact Us
  • Support
  • Special Offers
  • Student Discounts
  • Awards & Reviews
  • Downloads
  • Store
  • Sitemap
Follow Us

tw in yt

Stellar & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Ltd. © Copyright 2022 Stellar Information Technology Pvt. Ltd. All Trademarks Acknowledged.

Hippa Logo tuv footer partner logo DMCA.com Protection Status
We use cookies on this website. By using this site, you agree that we may store and access cookies on your device Read More Got it!