Summary: A stop code 0xc0000005 has been bugging many Windows users lately. The error may occur without warning and cause several issues, such as application crashes, system slowdowns, etc. But fret not! Find out the best ways to fix this error in no time. Also, be ready with powerful data recovery software to recover data quickly.
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Microsoft has been striving to provide a better user experience with each release of its Windows versions, updates, and security patches. However, things become tricky sometimes, and you may be caught in problematic situations, such as stop code 0xc0000005.
This system error usually occurs while backing up the folder, launching any application, or due to failed Windows update installation. As a result, you may face system sluggishness, app crashes, frequent system boot errors, and OS crashes due to this error. And such issues eventually put your system and its data at stake.
But worry not! The error can be fixed. The solutions we’ve provided will be handy for you as they are easy to apply. However, before that, let’s understand the error and its possible causes.
Error Code 0xc0000005: What it is & Why it Occurs?
You may encounter this stop code in different circumstances for many reasons. Here, we’ve outlined the most common error messages you get with this stop code and their causes.
Access Violation Error
When you try to back up the folder, have quotas enabled. You may encounter a 0xc0000005 Access Violation Error message. The probable causes behind this error could be memory corruption (faulty RAM), malware infection, outdated or corrupt disk drivers, or security updates.
Application Error 0xc0000005
When your system can’t process files or settings needed for a program or software installation to run correctly, you may receive a 0xc0000005 exception code. The error may appear on the screen upon launching an application, game, or program. The possible causes for this error include faulty RAM, system file errors, system settings, etc.
Windows Update Error 0xc0000005
This error may occur due to failed Windows Update installation. For example, when you download some Windows Update and reboot your system, it shows Failed to configure Windows update. After that, it starts throwing error 0xc0000005. On the other hand, it could be due to system memory issues or errors with installation files.
Irrespective of the reasons, the error code 0xc0000005 may cause different problems for your system and put your data at stake. Nevertheless, you can try out the methods below to fix this error. To prevent data loss, take a backup of your system data. Additionally, it is recommended to keep a reliable data recovery software handy.
Top 8 Ways to fix Windows Error Code 0xc0000005?
You can try the given methods to resolve error code 0xc0000005 on your system. All these methods are DIY (do-it-yourself) and can be performed easily.
1. Check RAM
Memory corruption could be one of the primary reasons behind this error, hence check the RAM. You can run Windows Memory Diagnostic tool to check if the RAM is faulty. A Windows built-in utility identifies issues with the RAM (if any). To do so, follow the given steps:
- Open Windows Memory Diagnostic tool through Windows Search.
- On the next prompt, select the ‘Restart now and check for problems (recommended)‘ option.
Your system will reboot, and a scan will initiate. Once the scan is done, you’ll see the scan results on the screen. If it shows several RAM issues and instructions to fix them, follow the instructions. Else, replace your faulty RAM. You can additionally run memtest86 to test the RAM.
2. Scan PC for Malware
If your PC is malware infected, you may receive the error code 0xc0000005. To get rid of it, scan your computer for malware check with Windows built-in utility ? Microsoft Defender Antivirus. You can run this tool to check for viruses on your system and remove them with the recommended instructions. Follow the given steps to run a Microsoft Defender Antivirus scan:
Open Windows Search and type Windows Security.
It’ll directly take you to the window where you’ll see multiple options; select Virus & threat protection.
- Scroll down and click the Scan options given under Quick Scan.
- You can choose either Full scan or Microsoft Defender Offline scan on the next prompt to check for any virus on your system. Then, click Scan now.
- The scanning will start. Once done, reboot your system and see further instructions to remove the virus (if found).
If you have any third-party antivirus program installed on your system, ensure that it is compatible with your system and free from bugs/issues. Also, keep the antivirus updated.
3. Run SFC Scan
The 0xc0000005 exception code may occur due to missing, outdated, or damaged system files. You can run SFC (System File Checker) utility to scan and replace damaged or faulty ones with their correct versions. Follow the given steps:
- Go to Windows Search, type cmd, and click Run as administrator.
- In the elevated cmd window, type SFC/scannow and hit Enter.
The process may take some time. Wait and let the process end. Then, check the instructions and follow them to complete the process. Once done, close the window, restart your system, and check if the issue is resolved.
4. Update Device Drivers
Outdated or faulty device drivers may also cause the 0xc0000005 exception code. You can update the drivers with the following steps:
- Go to the Start menu, right-click, and select Device Manager from the available options.
- Expand the Disk Drives category and right-click on the driver. Now, from the available options, choose Update driver.
- Next, select Search automatically for drivers.
- Windows will start looking for the latest compatible driver for your device. Download the driver and reboot your system.
5. Perform a Clean Boot
You can perform a clean boot to start Windows with fewer startup programs and drivers. It helps eliminate the software conflicts that may occur when you install a program, application, or update. It additionally helps determine the problematic apps/software that may be the cause behind error code 0xc0000005. Follow the steps given below:
- Open Windows Search, type msconfig, and then select System Configuration.
- Go to the Startup tab, and there click Open Task Manager.
- Select the program from the Startup list and then click Disable.
- Once done, close the Task Manager. Now, on the System Configuration window, move to the Startup tab and click OK.
- Reboot your system, and it will boot in a clean boot environment.
6. Run CHKDSK Scan
The exception code 0xc0000005 may occur due to a corrupted or faulty hard drive. You can run Check Disk or CHKDSK scan; it will help you mark the bad sectors on the hard drive and fix the drive corruption (if any). To check this, follow the given steps:
- Open Command Prompt and run it as administrators. Then, in the elevated window, type chkdsk /f /r D: and hit Enter. (Replace D: with your hard drive letter.)
It may take a while to complete the scan. Once completed, close the window and reboot your system. Now, see if the error persists.
Note: If your hard drive has bad sectors, CHKDSK will mark them and prevent Windows from storing data from those sectors, eventually causing data loss. Hence, take a backup of your hard drive before running this utility. Else, you may use reliable data recovery software to recover data from the hard drive.
7. Turn off DEP
Data Execution Prevention (DEP) is a Windows built-in system-level memory security feature. It helps prevent damage from security threats or viruses by tracking your programs to ensure they use system memory safely. If a program doesn’t run correctly when DEP is turned on, it may not be DEP-compatible. You can turn off DEP for that individual program to remove Windows update error 0xc0000005 with the following steps:
- Open Command Prompt and run it as administrators.
- In the elevated window, type bcdedit.exe /set {current} nx OptIn and hit Enter.
- Next, type bcdedit.exe /set {current} nx AlwaysOff command and press Enter.
Let the process end. Once done, close the window, reboot your system, and check if the issue is fixed.
8. Reset your PC
If none of the above solutions fix the error 0xc0000005, try to reset your PC. However, it will bring your system to default configurations, causing data loss. Hence, backup your data first and then only proceed with this method. Once done with the backup, follow the given steps:
- Open Settings by pressing Windows + I and then follow Update & Security > Recovery > Reset PC.
- Next, you’ll be given two options, i.e., Keep my files and Remove everything. It’s recommended to go with ‘Remove everything to make the process work efficiently.
- Afterward, select Local reinstall from the provided options.
Follow the further given information (if any) to complete the process. Once completed, restart your PC. Hopefully, that should fix the problem.
FAQs
1. How do I get rid of the application not responding error?
If you’re getting the application not responding error, there could be many possible solutions, including:
- Run SFC Scan
- Update Outdated Drivers
- Install Necessary Windows Updates
- Scan PC for Malware
- Delete Temp Files
- Run Windows Troubleshooter
2. How do I fix broken apps on Windows 11?
You can fix broken or problematic apps in Windows 11 by following the given steps:
- Press Windows + I to open Settings and follow Apps > Apps & features. Select the app you want to fix on More.
- Choose Advanced options > Repair. If the Repair option isn’t available, click Reset. Read more.
3. How do I fix failed virus detection in Chrome?
Chrome has a built-in “Clean Up” tool that helps find and remove malware on your computer. Open Chrome Settings and follow Reset and clean up > Clean up computer > Find. On completion of the scan, it will inform you about any harmful software or app on your system, which you can delete.
4. What does the 0xc00000a5 error code mean?
The error code 0xc00000a5 is related to Chrome. You may encounter this error when you try to launch Chrome browser or while too many resources are open, leading to system slowdown and becoming unresponsive. The causes behind this issue could be incorrect settings, interfering web extensions, or outdated/corrupt Chrome applications.
