{"id":10669,"date":"2017-09-08T11:35:01","date_gmt":"2017-09-08T11:35:01","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=10669"},"modified":"2025-08-01T11:35:59","modified_gmt":"2025-08-01T11:35:59","slug":"excel-hyperlinks-not-working","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/","title":{"rendered":"How to Fix the Excel Hyperlinks Not Working Issue"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>Hyperlinks in Excel files could be links pointing to a URL or references to the file&rsquo;s location on the computer or a location within the same worksheet. Sometimes, when adding the hyperlinks to a cell or opening the existing hyperlinks in Excel, you can face the &ldquo;Hyperlinks not working&rdquo; issue. Many users have reported facing this error while creating a custom link using the HYPERLINK function. The hyperlinks usually fail to work when there is some issue with the links you are accessing. Usually, when you try to open the affected hyperlinks, you can experience these errors:<\/p><p class=\"has-black-color has-text-color has-background has-link-color wp-elements-07400d667220f7c4a6a75fba0385e5ca\" style=\"background-color:#e4e4e4\"><strong>&lsquo;Cannot open the specified file.&rsquo;<\/strong><\/p><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"268\" height=\"133\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-main-error.png\" alt=\"Cannot open the specified file\" class=\"wp-image-92996 apply-gradient-on-post-images\" style=\"width:268px;height:133px\"><\/figure><p class=\"has-background\" style=\"background-color:#e4e4e4\"><strong>&lsquo;This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.&rsquo;<\/strong><\/p><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"564\" height=\"117\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-error-1.png\" alt=\"This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator\" class=\"wp-image-92997 apply-gradient-on-post-images\" style=\"width:564px;height:117px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-error-1.png 564w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-error-1-300x62.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-error-1-380x79.png 380w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2022\/01\/hyperlink-not-working-error-1-550x114.png 550w\" sizes=\"auto, (max-width: 564px) 100vw, 564px\" \/><\/figure><p>The issue prevents you from accessing the links in a worksheet cell. Let&rsquo;s understand the possible causes behind this issue and their solutions.<\/p><h2 class=\"wp-block-heading\" id=\"why-do-excel-hyperlinks-stop-working?\">Why Do Excel Hyperlinks Stop Working?<\/h2><p>Here are some of the possible causes behind the &lsquo;hyperlinks not working&rsquo; issue:<\/p><ul class=\"wp-block-list\">\n<li>Change in the name of the hyperlinked file<\/li>\n\n\n\n<li>Broken or incorrect link<\/li>\n\n\n\n<li>The file name has a pound (#) sign<\/li>\n\n\n\n<li>Sudden system shutdown causes abrupt closing of Excel<\/li>\n\n\n\n<li>Corruption in the workbook.<\/li>\n\n\n\n<li>The name of the drive letter mentioned in the link is incorrect (If the hyperlinks in a cell points to any drive).<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"step-by-step-methods-to-resolve-excel-hyperlink-errors\">Step-by-Step Methods to Resolve Excel Hyperlink Errors<\/h2><p>Hyperlinks may not work in your Excel workbook if you have created hyperlinks using the <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/hyperlink-function-333c7ce6-c5ae-4164-9c47-7de9b76f577f#:~:text=Description,an%20intranet%2C%20or%20the%20Internet.\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HYPERLINK function<\/a> incorrectly. Make sure you have used the correct syntaxes of the HYPERLINK function. Next, follow the below solutions to resolve the issue:<\/p><h3 class=\"wp-block-heading\">Check and Update Broken or Invalid Hyperlinks<\/h3><p>You can encounter the Hyperlinks not working issue in Excel if the file name that appears in the hyperlink text is different than the actual file name or it may contain the pound character (#). The pound sign is not accepted in hyperlinks. It may lead to the &lsquo;Cannot open the specified file&rsquo; error.<\/p><p>To resolve this, you can check the links, make sure they are updated, and point to the correct file. If any issue is found in the link, then change the hyperlinked file.<\/p><h4 class=\"wp-block-heading\">Here&rsquo;s how to do so:<\/h4><ul class=\"wp-block-list\">\n<li>In your workbook, right-click on hyperlinks (which you fail to access).<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"329\" height=\"511\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlinks.png\" alt=\"Edit Hyperlinks\" class=\"wp-image-170793 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlinks.png 329w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlinks-193x300.png 193w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlinks-150x233.png 150w\" sizes=\"auto, (max-width: 329px) 100vw, 329px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>In the <strong>Edit Hyperlink<\/strong> window,under the Address section, check and change the hyperlink address. If the file name is incorrect, then replace the current filename with the correct one. If it contains the &lsquo;#&rsquo; character, then remove it.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"338\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlink-Window.png\" alt=\"Edit Hyperlink Window\" class=\"wp-image-170794 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlink-Window.png 640w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlink-Window-300x158.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Edit-Hyperlink-Window-150x79.png 150w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Once you have applied the changes, click on <strong>OK.<\/strong><\/li>\n<\/ul><p>Now try opening the hyperlink.<\/p><h3 class=\"wp-block-heading\">Disable &ldquo;Update Links on Save&rdquo; to Prevent Link Errors<\/h3><p>Sometimes, hyperlinks won&rsquo;t open if there is a discrepancy in the data when a system shuts down suddenly without properly closing the Excel file. This usually occurs due to the &ldquo;update links on save&rdquo; option on your Excel application. This is an in-built option enabled by default in Excel to update hyperlinks every time the workbook is saved.<\/p><p>You can try disabling the &lsquo;update links on save&rsquo; option to stop Excel from automatically updating the hyperlinks on save when your workbook experiences an unexpected shutdown. To disable this option, follow the steps below:<\/p><p><strong>Note:<\/strong>&nbsp;The steps may vary based on the Excel version you are using.<\/p><p>For Excel 2013, 2016, or 2019:<\/p><ul class=\"wp-block-list\">\n<li>Open Excel Workbook <strong>-&gt;<\/strong> Go to&nbsp;<strong>File <\/strong><strong>-&gt;<\/strong> <strong>Options <\/strong><strong>-&gt;<\/strong> <strong>Advanced.<\/strong><\/li>\n\n\n\n<li>Scroll down to find the <strong>General<\/strong> section and click on&nbsp;<strong>Web Options.<\/strong><\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"827\" height=\"681\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Button.png\" alt=\"Web Options Button\" class=\"wp-image-170795 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Button.png 827w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Button-300x247.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Button-768x632.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Button-150x124.png 150w\" sizes=\"auto, (max-width: 827px) 100vw, 827px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>In the <strong>Web Options<\/strong> Window, go to&nbsp;the<strong> Files <\/strong>Tab and uncheck the &lsquo;<strong>Update Links on save<\/strong>&rsquo; checkbox.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"347\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Window.png\" alt=\"Web Options Window\" class=\"wp-image-170796 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Window.png 412w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Window-300x253.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Web-Options-Window-150x126.png 150w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/figure><p>Click on <strong>OK<\/strong> to save the applied changes.<\/p><h3 class=\"wp-block-heading\">Repair Corrupt Excel Files to Restore Hyperlink Functionality<\/h3><p>Corruption in the workbook can cause inconsistencies in the Excel file, leading to the &ldquo;Hyperlink not working&rdquo; issue. You can use Microsoft&rsquo;s built-in utility-Open and Repair tool to repair your Excel file.<\/p><h4 class=\"wp-block-heading\">The steps to use this utility are as follows:<\/h4><ul class=\"wp-block-list\">\n<li>In the Excel application, go to <strong>File<\/strong> and then click on <strong>Open.<\/strong>&nbsp;<\/li>\n\n\n\n<li>Select the workbook (in which you are facing the &ldquo;hyperlink not working&rdquo; issue) in the Open dialog box.<\/li>\n<\/ul><figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel-1024x545.jpg\" alt=\"Open Window in MS Excel\" class=\"wp-image-170798 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel-1024x545.jpg 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel-300x160.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel-768x409.jpg 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel-150x80.jpg 150w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-Window-in-MS-Excel.jpg 1361w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click on the <strong>arrow<\/strong> next to the&nbsp;<strong>Open<\/strong> option, and from the dropdown menu, select <strong>Open and Repair<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button-1024x542.jpg\" alt=\"Open and Repair button\" class=\"wp-image-170799 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button-1024x542.jpg 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button-300x159.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button-768x406.jpg 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button-150x79.jpg 150w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Open-and-Repair-button.jpg 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>A dialog box with three options: <strong>Repair<\/strong>, <strong>Extract Data<\/strong>, and <strong>Cancel<\/strong>, will appear on the screen.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"148\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Repair-Extract-Data-options.png\" alt=\"Repair Extract Data options\" class=\"wp-image-170800 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Repair-Extract-Data-options.png 842w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Repair-Extract-Data-options-300x53.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Repair-Extract-Data-options-768x135.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Repair-Extract-Data-options-150x26.png 150w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>The <strong>&lsquo;Extract Data&rsquo;<\/strong> option will help you recover the workbook data without formulas and values, and the &lsquo;<strong>Repair<\/strong>&lsquo; option will help you recover the maximum data possible. Choose one of the options and wait till the process is completed.<\/li>\n<\/ul><p>If you fail to make Excel hyperlinks work using the Open and Repair tool, then it can be due to a severely corrupted Excel file. You can use an advanced <a href=\"https:\/\/www.stellarinfo.com\/repair-excel-file.php\" target=\"_blank\" rel=\"noreferrer noopener\">Excel repair tool<\/a> like Stellar Repair for Excel. It can repair extremely damaged Excel files without changing the data formatting. The tool recovers all components of the Excel file, including tables, charts, chart sheets, cell comments, images, formulas, and more. It helps you resolve all issues in the workbook that occurred due to corruption. You can repair multiple worksheets and fix all dysfunctional Excel hyperlinks across multiple worksheets in a single workbook.<\/p><h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2><p>You can encounter the &ldquo;Excel hyperlinks not working&rdquo; issue while working with links in a worksheet. It occurs when something is preventing the application from reading the hyperlinks. You can check the links, change the incorrect paths, disable the &ldquo;Update links on save&rdquo; etc., to resolve the issue. If corruption in the workbook is behind the issue, then you can use <a href=\"https:\/\/www.stellarinfo.com\/repair-excel-file.php\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Stellar Repair for Excel<\/a>&nbsp;to repair and restore the hyperlinks in the workbooks. Also, it helps you save the repaired Excel file data without interfering with worksheet properties and cell formatting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hyperlinks in Excel files could be links pointing to a URL or&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\">Continue reading <span class=\"screen-reader-text\">How to Fix the Excel Hyperlinks Not Working Issue<\/span><\/a><\/p>\n","protected":false},"author":82,"featured_media":102368,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-10669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-file-repair","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Excel Hyperlinks Not Working: Troubleshooting and Reliable Fixes<\/title>\n<meta name=\"description\" content=\"Solve Excel hyperlinks not working issue. Step-by-step methods to repair, update, or restore broken Excel links safely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Excel Hyperlinks Not Working: Troubleshooting and Reliable Fixes\" \/>\n<meta property=\"og:description\" content=\"Solve Excel hyperlinks not working issue. Step-by-step methods to repair, update, or restore broken Excel links safely.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Stellar Data Recovery Blog\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-08T11:35:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-01T11:35:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/09\/Easy-Steps-to-Make-Excel-Hyperlinks-Working-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Monika Dadool\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Monika Dadool\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\"},\"author\":{\"name\":\"Monika Dadool\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/02a465e9b5b4912eafedd1ae248558fd\"},\"headline\":\"How to Fix the Excel Hyperlinks Not Working Issue\",\"datePublished\":\"2017-09-08T11:35:01+00:00\",\"dateModified\":\"2025-08-01T11:35:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\"},\"wordCount\":959,\"commentCount\":19,\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/09\/Easy-Steps-to-Make-Excel-Hyperlinks-Working-1.jpg\",\"articleSection\":[\"MS Office File Repair\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\",\"url\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/\",\"name\":\"Excel Hyperlinks Not Working: Troubleshooting and Reliable Fixes\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/excel-hyperlinks-not-working\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/09\/Easy-Steps-to-Make-Excel-Hyperlinks-Working-1.jpg\",\"datePublished\":\"2017-09-08T11:35:01+00:00\",\"dateModified\":\"2025-08-01T11:35:59+00:00\",\"author\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/02a465e9b5b4912eafedd1ae248558fd\"},\"description\":\"Solve Excel hyperlinks not working issue. 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