{"id":109001,"date":"2022-09-13T07:15:14","date_gmt":"2022-09-13T07:15:14","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=109001"},"modified":"2025-04-11T09:32:39","modified_gmt":"2025-04-11T09:32:39","slug":"fix-error-0xc10100aa-in-movies-and-tv-app","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-error-0xc10100aa-in-movies-and-tv-app\/","title":{"rendered":"Fix: Error 0xc10100aa in Movies and TV app"},"content":{"rendered":"

Since Microsoft introduced the Movies and TV app with Windows 10, it has received plenty of updates, and today it has become a popular media player for files of multiple formats. Additionally, Windows users also make use of this app as an avenue to stream digital content online.<\/p>

But despite being laced with many helpful features, users sometimes encounter a common error with the Movies and TV app. Known as the “error 0xc10100aa,” the problem occurs when you try to play a video file in the application. When this problem arises, you can see a message like this pop up on your screen:<\/p>

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Several Windows users have reported this issue; luckily, it is pretty easy to fix. You can quickly troubleshoot this error by the different methods mentioned in this article. But before that, let’s try and understand why it arises in the first place.<\/p>

Reasons for error 0xc10100aa in Movies and TV app<\/h2>

Listed below are the common reasons why you could encounter the 0xc10100aa error in your Windows Movies and TV app:<\/p>

The application’s location has changed <\/h3>

As the error message states, this problem occurs when the location of the Movies and TV application changes from its default installation folder. Due to the missing installation or system files, the app can’t perform any operation.<\/p>

Incomplete Download<\/h3>

If you’re having this issue with a video downloaded from the Store, there could be a possibility that the file is incomplete and is still downloading.<\/p>

Lack of memory<\/h3>

There could be insufficient RAM on your Windows device, due to which the application may be unable to run properly.<\/p>

Virus or Malware <\/h3>

A virus could have entered your system and deleted some system files, including Movies and TV app files, and that could result in the misbehavior of the app.<\/p>

The Video file is Corrupted<\/h3>

There is also a possibility that the local video file you’re trying to play in the Movies and TV app is corrupted. The corruption can happen due to faulty transfers or missing headers.<\/p>

How to fix error 0xc10100aa in the Movies and TV app<\/h2>

1.    Fix Movies & TV App<\/h3>

Fixing the application is the first and most important solution to remove the 0xc10100aa error. You can do three things to make the Movies and TV app run properly.<\/p>

Option 1<\/strong> – Inspect and set your system’s correct language, date, and time. Incorrect time and date can interrupt the functionality of many applications. Follow the below-mentioned steps to do this:<\/p>