{"id":131581,"date":"2023-04-18T06:51:03","date_gmt":"2023-04-18T06:51:03","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=131581"},"modified":"2024-06-26T09:05:54","modified_gmt":"2024-06-26T09:05:54","slug":"how-to-remove-and-recreate-missing-arbitration-mailboxes","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/how-to-remove-and-recreate-missing-arbitration-mailboxes\/","title":{"rendered":"How to Remove and Recreate Missing Arbitration Mailboxes?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>Arbitration mailboxes are system mailboxes used by Exchange Server system to store different types of system data and to manage message approval workflows. The main purpose of these mailboxes is to moderate emails. There are five arbitration mailboxes in Exchange Server 2016. However, from Exchange Server 2016 onwards, there are seven mailboxes.<\/p><h2 class=\"wp-block-heading\" id=\"why-do-you-need-to-remove-and-recreate-the-arbitration-mailboxes?\">Why do you need to remove and recreate the arbitration mailboxes?<\/h2><p>The system mailboxes can get damaged due to human errors or various other issues. Some common issues include:<\/p><ul class=\"wp-block-list\">\n<li>Hardware failure.<\/li>\n\n\n\n<li>Backup software or antimalware software is not compatible with the Exchange Server version.<\/li>\n\n\n\n<li>Updates to the system didn&rsquo;t complete successfully or stopped abruptly.<\/li>\n\n\n\n<li>Malware or ransomware infection.<\/li>\n\n\n\n<li>Sudden interruption of power, leading to improper shut down of the databases.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"removing-the-system-mailboxes\">Removing the System Mailboxes<\/h2><p>Before proceeding to remove the system mailboxes, you need to get the exact version of your Exchange Server installation as you would need it while recreating the system mailboxes. To get the version and build number of Exchange Server, run the following command.<\/p><p><code>Get-ExchangeServer | Select-Object AdminDisplayVersion<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"528\" height=\"128\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-ExchangeServer.png\" alt=\"Get-ExchangeServer\" class=\"wp-image-131589 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-ExchangeServer.png 528w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-ExchangeServer-300x73.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-ExchangeServer-150x36.png 150w\" sizes=\"auto, (max-width: 528px) 100vw, 528px\" \/><\/figure>\n<\/div><p>As mentioned, there are seven system mailboxes, which include five system mailboxes, one federation mailbox, and one migration mailbox. To confirm this, run the <strong><a href=\"https:\/\/learn.microsoft.com\/en-us\/powershell\/module\/exchange\/get-mailbox?view=exchange-ps\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Get-Mailbox<\/a><\/strong> PowerShell command as given below.<\/p><p><code>Get-Mailbox -Arbitration | ft name, alias, servername<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"220\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-Arbitration.png\" alt=\"Get-Mailbox -Arbitration \" class=\"wp-image-131591 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-Arbitration.png 988w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-Arbitration-300x67.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-Arbitration-768x171.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-Arbitration-150x33.png 150w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n<\/div><p>The same mailboxes will have their counterpart user in the <strong>Active Directory Users and Groups,<\/strong> under the Users Organization Unit (OU).<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"473\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Active-Directory-Users-and-Groups.png\" alt=\"Active Directory Users and Groups\" class=\"wp-image-131592 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Active-Directory-Users-and-Groups.png 707w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Active-Directory-Users-and-Groups-300x201.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Active-Directory-Users-and-Groups-150x100.png 150w\" sizes=\"auto, (max-width: 707px) 100vw, 707px\" \/><\/figure>\n<\/div><p>There is one system mailbox, which acts as the audit mailbox. To confirm which one is the audit mailbox, you can use the following command:<\/p><p><code>Get-Mailbox -AuditLog | ft name, alias, servername<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"983\" height=\"166\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-AuditLog.png\" alt=\"Get-Mailbox -AuditLog\" class=\"wp-image-131593 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-AuditLog.png 983w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-AuditLog-300x51.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-AuditLog-768x130.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-AuditLog-150x25.png 150w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/figure>\n<\/div><p>After taking a note of all the system mailboxes, you can proceed to delete the actual users from the <strong>Active Directory Users and Groups<\/strong>. Make sure that only the arbitration mailboxes will be selected and deleted.<\/p><p>To delete the mailboxes, highlight the said mailboxes using the <strong>Get-Mailbox<\/strong> command, right-click, and click on <strong>Delete<\/strong>.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"521\" height=\"418\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-command.png\" alt=\"Get-Mailbox command\" class=\"wp-image-131594 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-command.png 521w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-command-300x241.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/Get-Mailbox-command-150x120.png 150w\" sizes=\"auto, (max-width: 521px) 100vw, 521px\" \/><\/figure>\n<\/div><p>Next, <strong>delete <\/strong>the assigned audit log mailbox.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"349\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/assigned-audit-log-mailbox.png\" alt=\"delete the assigned audit log mailbox\" class=\"wp-image-131595 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/assigned-audit-log-mailbox.png 506w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/assigned-audit-log-mailbox-300x207.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/assigned-audit-log-mailbox-150x103.png 150w\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" \/><\/figure>\n<\/div><p>If you re-run the command to view the mailboxes, you will notice that the result will be empty.<\/p><h2 class=\"wp-block-heading\" id=\"recreating-the-mailboxes\">Recreating the Mailboxes<\/h2><p>You need to either download the Exchange Server ISO image or locate the server image from your repository. In case you need to download, you can find the exact build ISO file <a href=\"https:\/\/learn.microsoft.com\/en-us\/exchange\/new-features\/build-numbers-and-release-dates?view=exchserver-2019#exchange-server-2019\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a>.<\/p><p>Once downloaded, mount the ISO file by right-clicking on it and then clicking on <strong>Mount<\/strong> (<a href=\"https:\/\/www.stellarinfo.com\/blog\/mount-dismount-mailbox-databases-in-exchange-2019-2016-2013-via-powershell\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Mount\/Dismount Mailbox Databases<\/a>).<\/p><p>Once the mount is complete, open Command Prompt as administrator and run the following command.<\/p><p><code>Setup.exe \/IAcceptExchangeServerLicenseTerms_DiagnosticDataOFF \/PrepareAD<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"662\" height=\"92\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/IAcceptExchangeServerLicenseTerms.png\" alt=\"IAcceptExchangeServerLicenseTerms_DiagnosticDataOFF \" class=\"wp-image-131596 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/IAcceptExchangeServerLicenseTerms.png 662w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/IAcceptExchangeServerLicenseTerms-300x42.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/IAcceptExchangeServerLicenseTerms-150x21.png 150w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/figure>\n<\/div><p>After this, open the Active Directory Users and Computers to verify that eight mailboxes have been created. Run the following commands to confirm that the mailboxes against the new users have been created successfully.<\/p><p><code>Get-Mailbox -Arbitration | ft name, alias, servername<\/code><\/p><p><code>Get-Mailbox -AuditLog | ft name, alias, servername<\/code><\/p><p>The next step is to enable the mailboxes. For this, run the following commands. The full GUID name can be taken from the commands executed above.<\/p><h3 class=\"wp-block-heading\"><strong>To enable the new Microsoft Exchange Federation Mailbox:<\/strong><\/h3><p><code>Enable-Mailbox -Identity \"&lt;federation guid&gt;\" -Arbitration<\/code><\/p><p><code>Set-Mailbox -Identity \"&lt;federation guid&gt;\" -Arbitration -ProhibitSendQuota 1MB -Force<\/code><\/p><h3 class=\"wp-block-heading\"><strong>To enable the new Microsoft Exchange Migration Mailbox:<\/strong><\/h3><p><code>Enable-Mailbox -Identity \"&lt;migration guid&gt;\" -Arbitration<\/code><\/p><p><code>Set-Mailbox -Identity \"&lt;migration guid&gt;\" -Arbitration -Management $true -ProhibitSendQuota 300MB -Force<\/code><\/p><h3 class=\"wp-block-heading\"><strong>To enable the Microsoft Exchange Approval Assistant Mailbox:<\/strong><\/h3><p><code>Get-User -ResultSize Unlimited | where {$_.Name -like \"system-mailbox guid\"} | Enable-Mailbox -Arbitration<\/code><\/p><h3 class=\"wp-block-heading\"><strong>To enable the Microsoft Exchange Organization Mailbox for OAB:<\/strong><\/h3><p><code>Enable-Mailbox -Identity \"&lt;system-mailbox guid&gt;\" -Arbitration<\/code><\/p><p><code>Set-Mailbox -Identity \"&lt;system-mailbox guid&gt;\" -Arbitration -UMGrammar $true -OABGen $true -GMGen $true -ClientExtensions $true -MessageTracking $true -PstProvider $true -MaxSendSize 1GB -Force<\/code><\/p><p><code>Update-OfflineAddressBook -Identity \"&lt;offline address book name&gt;\"<\/code><\/p><h3 class=\"wp-block-heading\"><strong>To enable the Microsoft Exchange Discovery System Mailbox:<\/strong><\/h3><p><code>Enable-Mailbox -Identity \"&lt;system-mailbox guid&gt;\" -Arbitration<\/code><\/p><p><code>Set-Mailbox -Identity \"&lt;system-mailbox guid&gt;\" -Arbitration -UMDataStorage $true -Force<\/code><\/p><p>Now, verify that the mailboxes have been created and enabled. This can be done by using the following commands:<\/p><p><code>Get-Mailbox -Arbitration | Format-Table Name, ServerName, Database, AdminDisplayVersion, ProhibitSendQuota<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"987\" height=\"218\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/mailboxes-have-been-created-and-enabled.png\" alt=\"mailboxes have been created and enable\" class=\"wp-image-131597 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/mailboxes-have-been-created-and-enabled.png 987w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/mailboxes-have-been-created-and-enabled-300x66.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/mailboxes-have-been-created-and-enabled-768x170.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/mailboxes-have-been-created-and-enabled-150x33.png 150w\" sizes=\"auto, (max-width: 987px) 100vw, 987px\" \/><\/figure>\n<\/div><p>To verify the audit log mailbox, run the below command.<\/p><p><code>Get-Mailbox -AuditLog | Format-Table Name, ServerName, Database, AdminDisplayVersion, ProhibitSendQuota<\/code><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"985\" height=\"130\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/verify-the-audit-log-mailbox.png\" alt=\"verify the audit log mailbox\" class=\"wp-image-131598 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/verify-the-audit-log-mailbox.png 985w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/verify-the-audit-log-mailbox-300x40.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/verify-the-audit-log-mailbox-768x101.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/04\/verify-the-audit-log-mailbox-150x20.png 150w\" sizes=\"auto, (max-width: 985px) 100vw, 985px\" \/><\/figure>\n<\/div><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforExchange-B.exe\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2017\/11\/Free-download-for-windows.png\" alt=\"Free Download for Windows\" class=\"wp-image-119076 apply-gradient-on-post-images\" width=\"273\" height=\"75\"><\/a><\/figure>\n<\/div><h2 class=\"wp-block-heading\" id=\"to-conclude\">To Conclude<\/h2><p>Removing and recreating the arbitration mailboxes should fix any issues and the Exchange Server should work fine. But what if this doesn&rsquo;t work? There is a slight chance that the trouble with the Exchange Server is more on the database side. In such a case, you can restore a previous healthy backup. But this would mean that you will lose all your changes and content between the last backup and when the issue occurred.<\/p><p>You can use <strong>Stellar Repair for Exchange<\/strong> to avoid any data loss. <a href=\"https:\/\/www.stellarinfo.com\/edb-exchange-server-recovery.htm\">Exchange Mailbox Recovery Software<\/a> can recover database in case backup is failed, not available, or even you don&rsquo;t have log files to recreate the entire mailbox database. It can recover database from failed server and mount it back on production server. You can also export recovered user mailboxes, disabled mailboxes, shared mailboxes, user archives, and public folders directly to another Exchange Server\/database or Microsoft 365 tenant.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Arbitration mailboxes are system mailboxes used by Exchange Server system to store&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/how-to-remove-and-recreate-missing-arbitration-mailboxes\/\">Continue reading <span class=\"screen-reader-text\">How to Remove and Recreate Missing Arbitration Mailboxes?<\/span><\/a><\/p>\n","protected":false},"author":17,"featured_media":131605,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[4969],"class_list":["post-131581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-exchange-server","tag-remove-and-recreate-missing-arbitration-mailboxes","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Remove and Recreate Missing Arbitration Mailboxes?<\/title>\n<meta name=\"description\" content=\"In this blog post, we will discuss how to remove and Recreate Missing Arbitration Mailboxes. 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