{"id":157855,"date":"2023-12-26T07:15:47","date_gmt":"2023-12-26T07:15:47","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=157855"},"modified":"2025-04-16T12:03:52","modified_gmt":"2025-04-16T12:03:52","slug":"fix-outlook-folders-disappeared","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-outlook-folders-disappeared\/","title":{"rendered":"How to Fix the Outlook Folders Disappeared Issue?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>Microsoft Outlook stores incoming emails in the<strong>&nbsp;Inbox<\/strong>&nbsp;folder and outgoing emails in the&nbsp;<strong>Sent Items&nbsp;<\/strong>folder. Drafted emails are stored in the Drafts folder, while the deleted items are moved to the Deleted Items folder. Similarly, users can create a few other folders in Outlook to manage their emails. For instance, they can create folders by the sender&rsquo;s name and create rules so that any email sent by that particular sender is moved to the folder.<\/p><p>Sometimes, users face a situation where the Outlook folders disappear or are missing. If you are one such user and cannot find an important mail folder in Outlook, follow the methods and solutions discussed below to resolve the issue.<\/p><h2 class=\"wp-block-heading\" id=\"reasons-for-outlook-folders-disappeared-issue\"><a><\/a><strong>Reasons for Outlook Folders Disappeared Issue<\/strong><\/h2><p>The folders in Outlook may disappear due to several reasons, such as:<\/p><ul class=\"wp-block-list\">\n<li>Incorrect view or pane settings<\/li>\n\n\n\n<li>Accidental deletion of folder<\/li>\n\n\n\n<li>Folder is hidden<\/li>\n\n\n\n<li>Synchronization issues between mailbox server and Outlook<\/li>\n\n\n\n<li>Incorrect filter or rules<\/li>\n\n\n\n<li>Faulty or incompatible add-ins<\/li>\n\n\n\n<li>Corrupt Outlook profile<\/li>\n\n\n\n<li>Corrupt or damaged Outlook data file (PST)<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"solutions-to-troubleshoot-and-fix-outlook-folders-disappeared-issue\"><a><\/a><strong>Solutions to Troubleshoot and Fix Outlook Folders Disappeared Issue<\/strong><\/h2><p>Follow the below solutions to effectively troubleshoot the missing or disappeared folders issue in Outlook 365 or 2021, 2019, 2016, 2013, 2010, and 2007.<\/p><h3 class=\"wp-block-heading\"><strong>Method 1: Search the Disappeared Folder in the Folder List<\/strong><\/h3><p>It might happen that you&rsquo;ve accidentally moved the folder to another location. To check this, you can go to the list of folders in Outlook and search for the missing folder. Follow the steps mentioned below:<\/p><ul class=\"wp-block-list\">\n<li>Open Outlook, right-click on your mailbox account, and select <strong>Data File Properties<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"593\" height=\"458\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture1.png\" alt=\"Data File Properties in mailbox\" class=\"wp-image-175612 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture1.png 593w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture1-300x232.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture1-150x116.png 150w\" sizes=\"auto, (max-width: 593px) 100vw, 593px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>In the <strong>Outlook Properties <\/strong>window, click <strong>Folder Size.<\/strong><\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"777\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture2.png\" alt=\"Outlook Properties in window\" class=\"wp-image-175613 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture2.png 581w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture2-224x300.png 224w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture2-150x201.png 150w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>A window will open displaying a list of all the folders and their location. Search the list to see if the missing folder is listed. When found, note down the folder location.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"495\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture3.png\" alt=\"Listing Local data with Folder size\" class=\"wp-image-175614 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture3.png 588w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture3-300x253.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture3-150x126.png 150w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure><p>If you didn&rsquo;t find the folder in the list, follow the next method.<\/p><h3 class=\"wp-block-heading\"><strong>Method 2: Reset the View Settings<\/strong><\/h3><p>You may find some folders missing or are not showing in Outlook, if there is an issue with the View settings. You can reset the View settings by following these steps:<\/p><ul class=\"wp-block-list\">\n<li>Close Outlook.<\/li>\n\n\n\n<li>Press the&nbsp;<strong>Windows + R<\/strong>&nbsp;keys, type&nbsp;<strong>outlook.exe \/cleanviews,&nbsp;<\/strong>and click&nbsp;<strong>OK. <\/strong>This will reset the views in Outlook.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture4.png\" alt=\"Using clean views command to reset Outlook views\" class=\"wp-image-175615 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture4.png 399w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture4-300x155.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture4-150x77.png 150w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure><p><strong>Alternatively, you can follow the below steps to reset the View settings:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>In Outlook, go to the<strong>&nbsp;View&nbsp;<\/strong>tab.<\/li>\n\n\n\n<li>In the&nbsp;<strong>Current View&nbsp;<\/strong>section, click&nbsp;<strong>Reset View<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"679\" height=\"179\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture5.png\" alt=\"Reset View option in Outlook\" class=\"wp-image-175616 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture5.png 679w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture5-300x79.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture5-150x40.png 150w\" sizes=\"auto, (max-width: 679px) 100vw, 679px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>If a prompt appears, click&nbsp;<strong>Yes<\/strong>.<\/li>\n<\/ul><p><strong>After this, check the folder pane. If the folder pane is not visible,<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Go to the&nbsp;<strong>View&nbsp;<\/strong>tab.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Folder Pane<\/strong>&nbsp;and select&nbsp;<strong>Normal<\/strong>.<\/li>\n<\/ul><p>If you&rsquo;re still facing the issue, follow the next solution.<\/p><h3 class=\"wp-block-heading\"><strong>Method 3: Subscribe or Re-sync the Folders<\/strong><\/h3><p>If you are unable to find some mail folders in Outlook, there are chances that you have unsubscribed the folders or the subscription to specific folder has been reset or removed. In such a case, you can check and subscribe to the folder again. Then, go to the<strong>&nbsp;Send\/Receive<\/strong>&nbsp;tab in Outlook and click&nbsp;<strong>Update Folder.<\/strong><\/p><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"496\" height=\"185\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture6.png\" alt=\"Update folder option in Outlook\" class=\"wp-image-175618 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture6.png 496w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture6-300x112.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture6-150x56.png 150w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/figure><h3 class=\"wp-block-heading\"><strong>Method 4: Check the Deleted Items Folder<\/strong><\/h3><p>It might happen that you&rsquo;ve accidentally deleted the folder. Deleted mail items and folders are temporarily moved to the&nbsp;<strong>Deleted Items<\/strong>&nbsp;or&nbsp;<strong>Trash<\/strong>&nbsp;folder. So, if you can&rsquo;t find a specific mail folder in the navigation pane, you can check the&nbsp;<strong>Deleted Items<\/strong>&nbsp;or&nbsp;<strong>Trash&nbsp;<\/strong>folder. Here&rsquo;s how:<\/p><ul class=\"wp-block-list\">\n<li>Click on the&nbsp;<strong>Deleted Items<\/strong>&nbsp;or&nbsp;<strong>Trash<\/strong>&nbsp;folder. Search for the disappeared folder.<\/li>\n\n\n\n<li>If the folder is found, right-click on the folder, choose&nbsp;<strong>Move,<\/strong>&nbsp;and then click&nbsp;<strong>Other Folder<\/strong>.<\/li>\n\n\n\n<li>From the list of folders, choose the main folder where the folder was earlier located and click&nbsp;<strong>OK<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"296\" data-id=\"175620\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture7.jpg\" alt=\"Saving an Outlook mailbox item from Deleted Items folder\" class=\"wp-image-175620 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture7.jpg 350w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture7-300x254.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture7-150x127.jpg 150w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/figure><h3 class=\"wp-block-heading\"><strong>Method 5: Restore the Folder from Mail Server<\/strong><\/h3><p>If the disappeared folder is not found in the Deleted Items or Trash folder, it may be permanently deleted or removed from the Deleted Items or Trash folder after the retention period (30 days by default). In such a case, you can try to recover the folder from the mail server. Follow these steps:<\/p><ul class=\"wp-block-list\">\n<li>In Outlook, click&nbsp;<strong>Folder<\/strong>&nbsp;and then click&nbsp;<strong>Recover Deleted Items<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"530\" height=\"120\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture8.png\" alt=\"Recover Deleted Items option in Outlook\" class=\"wp-image-175621 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture8.png 530w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture8-300x68.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture8-150x34.png 150w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>If the folder is not found, click&nbsp;<strong>Home<\/strong>&nbsp;and then click&nbsp;<strong>Recover Deleted Items from Server.<\/strong><\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"438\" height=\"137\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture9.png\" alt=\"Recover Deleted Items from Server tab in Outlook\" class=\"wp-image-175622 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture9.png 438w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture9-300x94.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture9-150x47.png 150w\" sizes=\"auto, (max-width: 438px) 100vw, 438px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>From the available deleted items, find and choose the disappeared mail folder.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"331\" height=\"317\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture10.png\" alt=\"Choosing disappeared mail folder to restore deleted items on Outlook\" class=\"wp-image-175623 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture10.png 331w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture10-300x287.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture10-150x144.png 150w\" sizes=\"auto, (max-width: 331px) 100vw, 331px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click the&nbsp;<strong>Restore Selected Items<\/strong>&nbsp;radio button and then click&nbsp;<strong>OK.<\/strong><\/li>\n<\/ul><p>If the folder was not deleted, then there might other reasons for the disappeared folder issue. Follow the next solutions.<\/p><h3 class=\"wp-block-heading\"><strong>Method 6: Repair or Create a New Profile<\/strong><\/h3><p>Corruption in Outlook profile can also lead to many issues, including the missing or disappeared folders issue. However, you can <a href=\"https:\/\/www.stellarinfo.com\/blog\/repair-profile-outlook-2007-2010-2013-2016\/\" target=\"_blank\" rel=\"noreferrer noopener\">repair the Outlook profile<\/a> to fix the issue. Here&rsquo;s how:<\/p><ul class=\"wp-block-list\">\n<li>In Outlook, navigate to&nbsp;<strong>File &gt; Account Settings &gt; Account Settings<\/strong>.<\/li>\n\n\n\n<li>Choose your email profile under the&nbsp;<strong>Email&nbsp;<\/strong>tab and click&nbsp;<strong>Repair<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"614\" height=\"183\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture11.png\" alt=\"Repair option for Outlook profile\" class=\"wp-image-175624 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture11.png 614w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture11-300x89.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture11-150x45.png 150w\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Follow the onscreen instructions to repair the profile.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"658\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture12.png\" alt=\"Outlook profile repair page\" class=\"wp-image-175625 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture12.png 581w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture12-265x300.png 265w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture12-150x170.png 150w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click the&nbsp;<strong>Repair<\/strong>&nbsp;button again to proceed.<\/li>\n\n\n\n<li>This may take a while to complete. You may be required to re-enter the credentials of your email.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"584\" height=\"666\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture13.png\" alt=\"Repairing of Outlook profile in progress\" class=\"wp-image-175626 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture13.png 584w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture13-263x300.png 263w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture13-150x171.png 150w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/figure><p>After the repair is complete, restart Outlook.<\/p><p><strong>In case repairing the Outlook profile fails to fix the issue, you can create a new profile by following these steps:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Close Outlook and open the&nbsp;<strong>Control Panel.<\/strong><\/li>\n\n\n\n<li>Go to&nbsp;<strong>User Accounts &gt; Mail<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"308\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture14.png\" alt=\"Searching for Mail tab in Control Panel\" class=\"wp-image-175627 apply-gradient-on-post-images\" style=\"width:835px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture14.png 477w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture14-300x194.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture14-150x97.png 150w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click the&nbsp;<strong>Show Profiles<\/strong>&nbsp;button.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"433\" height=\"279\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture15.png\" alt=\"Mail setup window on Outlook\" class=\"wp-image-175628 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture15.png 433w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture15-300x193.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture15-150x97.png 150w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click&nbsp;<strong>Add,<\/strong>&nbsp;type a name for the new profile, and click&nbsp;<strong>OK.<\/strong><\/li>\n\n\n\n<li>Follow the sign-in wizard to configure your email account in the new profile.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"296\" height=\"120\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture16.png\" alt=\"Rename new profile on Outlook\" class=\"wp-image-175629 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture16.png 296w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture16-150x61.png 150w\" sizes=\"auto, (max-width: 296px) 100vw, 296px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Now, set the new profile as default and remove the old one using the dropdown in the&nbsp;<strong>Mail<\/strong>&nbsp;dialog box.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>Method 7: Repair the Outlook Data File (PST)<\/strong><\/h3><p>If you fail to find the missing or disappeared folder using the above methods, it indicates that your Outlook data file (PST) is corrupt or inconsistent. To repair the corrupt file, you can use the <strong>Inbox Repair Tool (<em><a href=\"https:\/\/www.stellarinfo.com\/article\/download-free-scanpst-exe.php\" target=\"_blank\" rel=\"noreferrer noopener\">SCANPST.exe<\/a>)<\/em>,<\/strong> which comes pre-installed with Microsoft Outlook. Here&rsquo;s how you use it:<\/p><ul class=\"wp-block-list\">\n<li>Close Outlook and&nbsp;<a href=\"https:\/\/www.stellarinfo.com\/blog\/find-scanpst-exe-location-in-ms-outlook\/\" target=\"_blank\" rel=\"noreferrer noopener\">locate SCANPST.exe<\/a>&nbsp;on your system.<\/li>\n<\/ul><figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"388\" data-id=\"175634\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture17-1.png\" alt=\"ScanPST.exe location in local storage\" class=\"wp-image-175634 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture17-1.png 936w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture17-1-300x124.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture17-1-768x318.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture17-1-150x62.png 150w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n<\/figure><ul class=\"wp-block-list\">\n<li>Launch<strong><em>&nbsp;SCANPST.exe<\/em><\/strong>&nbsp;and select <strong>Browse<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"537\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture18.png\" alt=\"Browsing Outlook data file (PST) in the Inbox Repair Tool\" class=\"wp-image-175631 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture18.png 537w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture18-300x256.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture18-150x128.png 150w\" sizes=\"auto, (max-width: 537px) 100vw, 537px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Now, select the PST file from its default location. The default location of the PST file is:&nbsp;<em>drive:\\Users\\&lt;username&gt;\\Documents\\Outlook Files<\/em>&nbsp;or&nbsp;<em>drive:\\Documents and Settings\\\\Local Settings\\Application Data\\Microsoft\\Outlook.<\/em><\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"696\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture19.png\" alt=\"Selecting PST file for repair using ScanPST.exe\" class=\"wp-image-175632 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture19.png 936w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture19-300x223.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture19-768x571.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture19-150x112.png 150w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>After file selection, click&nbsp;<strong><em>Start<\/em><\/strong>&nbsp;to initiate the scan. Depending on the PST file size, the Inbox Repair Tool may take some time to scan it.<\/li>\n<\/ul><figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"546\" height=\"466\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture20.png\" alt=\"Initiaiting scan in the Inbox Repair Tool\" class=\"wp-image-175633 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture20.png 546w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture20-300x256.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture20-150x128.png 150w\" sizes=\"auto, (max-width: 546px) 100vw, 546px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>After completing the scan, the tool shows the inconsistencies or errors found in the file. Then, click <strong>Repair<\/strong>.<\/li>\n<\/ul><blockquote class=\"note_alert\">\n<p><strong><em>Note:<\/em><\/strong><em> Ensure to select the <strong>Make backup of scanned file<\/strong> option before performing the repair.<\/em><\/p>\n<\/blockquote><figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"542\" height=\"497\" data-id=\"175635\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture21.png\" alt=\"Repair Outlook Data file (PST) in ScanPST.exe\" class=\"wp-image-175635 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture21.png 542w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture21-300x275.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/12\/Picture21-150x138.png 150w\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" \/><\/figure>\n<\/figure><ul class=\"wp-block-list\">\n<li>When the repair process is finished, restart <strong>Outlook<\/strong>.<\/li>\n<\/ul><p>Sometimes, the <a href=\"https:\/\/www.stellarinfo.com\/blog\/outlook-inbox-repair-tool-not-responding\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inbox Repair Tool becomes unresponsive<\/a> or fails to repair the PST file if it is large or severely corrupted. Furthermore, it can remove parts of the file it deems unreadable, resulting in data loss. As an alternative, you can use Stellar Repair for Outlook &ndash; a professional PST repair tool that can even repair large, severely corrupted PST files with precision and integrity. After repair, it presents the repaired folders\/items in a preview window that allows users to search and verify the mailbox items. It saves the repaired mailbox items in a new PST file, by maintaining the original folder structure and hierarchy. The tool can also recover deleted mailbox items. It can also repair password-protected PST file quickly. It supports PST files created in Outlook 365 or 2021, 2019, 2016, 2013, 2010, and 2007.<\/p><h2 class=\"wp-block-heading\" id=\"conclusion\"><a><\/a><strong>Conclusion<\/strong><\/h2><p>There are various reasons that can lead to the disappeared folder issue in Outlook. You can resolve the issue by following the troubleshooting methods listed above. If the corrupt or damaged Outlook data file (PST) is the reason behind the issue, you can use the Inbox Repair Tool to repair the corrupt PST file. Alternatively, you can use <a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-repair.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Repair for Outlook<\/a> &ndash; a powerful Outlook PST repair tool to repair corrupted PST files and recover all the mailbox items while preserving the data integrity and structure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook stores incoming emails in the&nbsp;Inbox&nbsp;folder and outgoing emails in the&nbsp;Sent&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-outlook-folders-disappeared\/\">Continue reading <span class=\"screen-reader-text\">How to Fix the Outlook Folders Disappeared Issue?<\/span><\/a><\/p>\n","protected":false},"author":96,"featured_media":157899,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825],"tags":[5635],"class_list":["post-157855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-pst-file","tag-outlook-folders-disappeared","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix the Outlook Folders Disappeared Issue?<\/title>\n<meta name=\"description\" content=\"\u200bFix the &quot;Outlook Folders Disappeared&quot; issue with manual solutions and explore a recommended third-party recovery tool for effective restoration.\u200b\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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