{"id":164982,"date":"2024-04-03T08:56:16","date_gmt":"2024-04-03T08:56:16","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=164982"},"modified":"2025-11-28T10:01:48","modified_gmt":"2025-11-28T10:01:48","slug":"fixed-something-did-not-go-as-planned-windows-error","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fixed-something-did-not-go-as-planned-windows-error\/","title":{"rendered":"How to Solve \u2018Something Didn\u2019t Go as Planned\u2019 on Windows?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><blockquote class=\"note_alert\">\n<p>Whenever I try to install Windows updates, I see Something didn&rsquo;t go as planned error message. Help me! &ndash; <strong>Anonymous user<\/strong><\/p>\n<\/blockquote><p>Encountering an error screen while installing Windows updates is rare but not unusual. An error during such an important step is a sign of either a bad update or corrupt system files. Recently, many users reported running into the &lsquo;Something didn&rsquo;t go as planned&rsquo; error while trying to install a Windows update.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"384\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/error2.jpg\" alt=\"something didn't go as planned error message on windows\" class=\"wp-image-164984 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/error2.jpg 612w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/error2-300x188.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/error2-150x94.jpg 150w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/figure>\n<\/div><p>According to the users, the update process stalls at any stage, showing a message stating &lsquo;<strong><em>Something didn&rsquo;t go as planned<\/em><\/strong>,&rsquo; followed by &lsquo;<strong><em>Going back to your previous version<\/em><\/strong>. <strong><em>Please keep your device on.&rsquo;<\/em><\/strong><\/p><p>The error mostly affects Windows 10 users, but recently, Windows 11 users are also reporting this issue.<\/p><p>Upon digging deeper, we found some possible reasons behind this harmless-looking error &ndash;<\/p><ul class=\"wp-block-list\">\n<li>A third-party antivirus blocking updates<\/li>\n\n\n\n<li>Not enough free space on the disk<\/li>\n\n\n\n<li>Corrupted or missing system files<\/li>\n\n\n\n<li>Windows update cache is corrupted<\/li>\n\n\n\n<li>Buggy update<\/li>\n\n\n\n<li>Incompatible hardware<\/li>\n\n\n\n<li>Problem with the installation drive<\/li>\n\n\n\n<li>Other hardware issues<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"easily-solve-the-&lsquo;something-didn&rsquo;t-go-as-planned&rsquo;-problem\">Easily Solve the &lsquo;Something Didn&rsquo;t Go As Planned&rsquo; Problem<\/h2><p>If you see the &lsquo;something didn&rsquo;t go as planned&rsquo; message while installing Windows, the process will halt and undo the changes. After that, your system will boot with the last installed update. The error prevents you from installing any major or minor updates. However, you can easily resolve this issue using the methods explained below.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-1-run-windows-update-troubleshooter\">Method 1: Run Windows Update Troubleshooter<\/h3><p>Microsoft has a bunch of troubleshooters meant to diagnose and rectify errors that cause issues on their computers. The <strong>Windows Update Troubleshooter<\/strong> is one such tool that helps users fix problems with OS updates. This tool can help you solve the &lsquo;something didn&rsquo;t go as planned&rsquo; error message. Here&rsquo;s how to use this tool &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>WINDOWS + I<\/strong> to open <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Update &amp; Security<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Troubleshoot<\/strong> in the left pane.<\/li>\n\n\n\n<li>Click <strong>Additional troubleshooters<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"483\" height=\"433\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-windows-update-run.jpg\" alt=\"run the windows update troubleshooter to fix the something didn't go as planned error \" class=\"wp-image-164985 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-windows-update-run.jpg 483w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-windows-update-run-300x269.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-windows-update-run-150x134.jpg 150w\" sizes=\"auto, (max-width: 483px) 100vw, 483px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Locate the <strong>Windows Update<\/strong> troubleshooter. Click on it.<\/li>\n\n\n\n<li>Click <strong>Run the troubleshooter<\/strong>.<\/li>\n\n\n\n<li>Follow the on-screen instructions.<\/li>\n<\/ul><p>Once this process is complete, try installing OS updates again.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-2-uninstall-third-party-antivirus\">Method 2: Uninstall Third-Party Antivirus<\/h3><p>Third-party antivirus software add specific exclusions and settings to your computer to make it more secure. While they mainly flag downloads &amp; installations from unknown sources, these antivirus sometimes block regular updates from installing. They also modify firewall settings, which could lead to various issues. You can try uninstalling a third-party antivirus from your system, which might be causing the &lsquo;something didn&rsquo;t go as planned&rsquo; error message.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-3-free-up-disk-space\">Method 3: Free Up Disk Space<\/h3><p>It is always recommended to leave some empty storage available in the drive. This free space is utilized as page memory and, in some cases, the system uses it to download and install updates. If you have insufficient storage space on the drive, remove the unnecessary files. You can use an external drive or a cloud storage service to save these files.<\/p><p>Once you have emptied the storage drive, you should be able to install the updates smoothly, thereby eliminating the &lsquo;something didn&rsquo;t go as planned&rsquo; error message.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-4-run-sfc-and-dism\">Method 4: Run SFC and DISM<\/h3><p>If there are damaged, missing, or corrupt system files, they can prevent Windows from installing new updates and, consequently, show the respective error message. A damaged OS image can also be behind this error. To get rid of the error message, run the <strong>System File Checker (SFC)<\/strong> and DISM commands in the command prompt. Here&rsquo;s what to do &ndash;<\/p><p><strong>To use the SFC command &ndash;<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Launch the elevated Command Prompt and type in <strong>sfc \/scannow<\/strong>.<\/li>\n\n\n\n<li>Press <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Wait for the scan to complete. Once the scan is done, <strong>restart<\/strong> your computer.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"418\" height=\"131\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/sfc.jpg\" alt=\"run the sfc scan\" class=\"wp-image-164986 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/sfc.jpg 418w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/sfc-300x94.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/sfc-150x47.jpg 150w\" sizes=\"auto, (max-width: 418px) 100vw, 418px\" \/><\/figure>\n<\/div><p>Fixing system file corruption can help you resolve the &lsquo;something didn&rsquo;t go as planned&rsquo; error message.<\/p><p><strong>To use the DISM commands to fix broken or damaged OS image &ndash;<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Press <strong>WINDOWS + R<\/strong> and type <strong>CMD<\/strong>.<\/li>\n\n\n\n<li>Press <strong>CTRL + SHIFT + ENTER<\/strong> to launch it as administrator.<\/li>\n\n\n\n<li>Type and execute the following commands one by one &ndash;<ul><li><strong>DISM \/Online \/Cleanup-Image \/ScanHealth<\/strong><\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>DISM \/Online \/Cleanup-image \/Restorehealth<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Wait for the process to end.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"455\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/dism-1.jpg\" alt=\"run the dism commands in command prompt\" class=\"wp-image-164987 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/dism-1.jpg 539w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/dism-1-300x253.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/dism-1-150x127.jpg 150w\" sizes=\"auto, (max-width: 539px) 100vw, 539px\" \/><\/figure>\n<\/div><p>The DISM commands will resolve any Windows Disk Image issues that might prevent the OS from installing updates.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-5-clear-windows-update-cache\">Method 5: Clear Windows Update Cache<\/h3><p>Windows automatically downloads certain updates and keeps them in the <strong>Software Distribution<\/strong> folder. However, if a few files get corrupted, they may prevent OS updates from installing, leading to Windows update errors like the above. Try clearing the Windows update cache to fix this issue. Here are the steps &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Open <strong>This PC (My PC)<\/strong>.<\/li>\n\n\n\n<li>Locate <strong>C:<\/strong> drive and right-click on it.<\/li>\n\n\n\n<li>Click <strong>Properties<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"433\" height=\"473\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-c-properties.jpg\" alt=\"open c drive properties\" class=\"wp-image-164990 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-c-properties.jpg 433w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-c-properties-275x300.jpg 275w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-c-properties-150x164.jpg 150w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click <strong>Disk Cleanup<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"363\" height=\"499\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup.jpg\" alt=\"click on disk cleanup\" class=\"wp-image-164991 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup.jpg 363w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-218x300.jpg 218w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-150x206.jpg 150w\" sizes=\"auto, (max-width: 363px) 100vw, 363px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>In the <strong>Disk Cleanup<\/strong> window, click <strong>Clean up system files<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"374\" height=\"454\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-files.jpg\" alt=\"click on clean up system files\" class=\"wp-image-164992 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-files.jpg 374w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-files-247x300.jpg 247w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-cleanup-files-150x182.jpg 150w\" sizes=\"auto, (max-width: 374px) 100vw, 374px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Select <strong>Windows upgrade log files<\/strong> &amp; <strong>Temporary Windows installation files<\/strong>.<\/li>\n\n\n\n<li>Click <strong>OK<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"454\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-ok.jpg\" alt=\"click on ok to clean up system files causing the something didn't go as planned error message on windows\" class=\"wp-image-164993 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-ok.jpg 375w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-ok-248x300.jpg 248w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-ok-150x182.jpg 150w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Now, press <strong>WINDOWS + R<\/strong> and type <strong>services.msc<\/strong>.<\/li>\n\n\n\n<li>Press <strong>Enter<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-command.jpg\" alt=\"open services.msc\" class=\"wp-image-164994 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-command.jpg 399w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-command-300x155.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-command-150x77.jpg 150w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Locate the <strong>Windows Update<\/strong> service and right-click on it.<\/li>\n\n\n\n<li>Click on <strong>Properties<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"550\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-win-properties.jpg\" alt=\"open windows update service properties\" class=\"wp-image-164988 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-win-properties.jpg 750w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-win-properties-300x220.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-win-properties-150x110.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>In the <strong>Windows Update Properties<\/strong> window, click <strong>Stop<\/strong> and change the <strong>Startup Type<\/strong> status to <strong>Manual<\/strong>.<\/li>\n\n\n\n<li>Press <strong>Apply<\/strong> and <strong>OK<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"468\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-stop-apply-ok-manual.jpg\" alt=\"change the properties of the services to fix the something didn't go as planned error \" class=\"wp-image-164989 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-stop-apply-ok-manual.jpg 406w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-stop-apply-ok-manual-260x300.jpg 260w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/04\/mark-stop-apply-ok-manual-150x173.jpg 150w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Restart the system and try installing Windows OS updates.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-method-6-perform-clean-boot\">Method 6: Perform Clean Boot<\/h3><p>Some users suggested performing a clean boot to install Windows updates. This helped them eliminate the &lsquo;something didn&rsquo;t go as planned&rsquo; error message preventing them from updating the computer. Follow this guide to safely <a href=\"https:\/\/www.stellarinfo.com\/article\/perform-clean-boot-windows-11.php\" target=\"_blank\" rel=\"noreferrer noopener\">perform a clean boot<\/a> on your Windows PC.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-7-clean-install-windows\">Method 7: Clean Install Windows<\/h3><p>The methods mentioned above should help you solve the &lsquo;something didn&rsquo;t go as planned&rsquo; error message. However, if none of the above methods work, the only option left is to perform a <a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">create an installation media for Windows<\/a> and perform a clean installation of either Windows 10 or Windows 11.<\/p><p><strong>Caution &ndash; Performing clean installation can lead to data loss!<\/strong><\/p><p>Performing a clean installation of Windows usually leads to data loss. This is because it removes everything from the computer and installs Windows from scratch. A clean installation also allows users to change the partition style and file system format of the storage drive &ndash; which also leads to data loss.<\/p><p>Hence, to avoid data loss, use a <a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">Windows data recovery software<\/a> like <strong>Stellar Data Recovery<\/strong> to safely retrieve your data from the drive onto an external storage drive. Once you have safely recovered your data, proceed with the clean installation of Windows on your PC and eliminate the &lsquo;something didn&rsquo;t go as planned&rsquo; error screen.<\/p><h2 class=\"wp-block-heading\" id=\"updating-windows-without-any-hiccups\">Updating Windows without Any Hiccups<\/h2><p>Running an outdated Windows OS puts our data and privacy at risk. Keeping the Windows OS updated brings new features, bug fixes, and various security patches. We hope the methods mentioned above helped you get rid of the &lsquo;something didn&rsquo;t go as planned&rsquo; screen and you were able to install the updates.<\/p><p><strong>P.S.<\/strong> &ndash; <em>You can also do a system-wide malware check to ensure that there is no malware infection. Malware, too, can prevent critical updates from installing. You should regularly monitor the storage drive&rsquo;s health as a degrading or failing drive can also lead to Windows installation errors.<\/em><\/p><h2 class=\"wp-block-heading\" id=\"related-reads\">Related Reads<\/h2><p><a href=\"https:\/\/www.stellarinfo.com\/article\/how-to-install-windows-10-from-usb.php\" target=\"_blank\" rel=\"noreferrer noopener\">How to install Windows 10 from USB?<\/a><\/p><p><a href=\"https:\/\/www.stellarinfo.com\/article\/what-if-you-do-not-upgrade-to-windows-11.php\" target=\"_blank\" rel=\"noreferrer noopener\">Explained: What Will Happen If Users Don&rsquo;t Upgrade to Windows 11?<\/a><\/p><p><a href=\"https:\/\/www.stellarinfo.com\/article\/fresh-windows-10-installation-security-guide.php\" target=\"_blank\" rel=\"noreferrer noopener\">Ways to Protect Your Computer after a Fresh Windows Installation<\/a><\/p><h2 class=\"wp-block-heading\" id=\"faq\"><strong>FAQ<\/strong><\/h2><p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whenever I try to install Windows updates, I see Something didn&rsquo;t go&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fixed-something-did-not-go-as-planned-windows-error\/\">Continue reading <span class=\"screen-reader-text\">How to Solve \u2018Something Didn\u2019t Go as Planned\u2019 on Windows?<\/span><\/a><\/p>\n","protected":false},"author":83,"featured_media":164995,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[692],"tags":[1711,5087],"class_list":["post-164982","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-windows-data-recovery-standard","tag-bsod-error","tag-windows-errors","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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