{"id":170690,"date":"2024-06-26T04:35:37","date_gmt":"2024-06-26T04:35:37","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=170690"},"modified":"2024-07-05T04:50:50","modified_gmt":"2024-07-05T04:50:50","slug":"exchange-server-version-or-later-must-used-perform-recovery-of-server","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/exchange-server-version-or-later-must-used-perform-recovery-of-server\/","title":{"rendered":"[Error Fixed]: Exchange Server Version or Later must be used to Perform a Recovery of this Server"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>An Exchange Server may fail due to malware\/ransomware attack, sudden loss of power, issues during Cumulative Update (CU) installation, hardware failure, and various other reasons. In such a case, you can rebuild the server and restore the data from backup. When rebuilding the server, you must retain the same computer name, IP address, drive configuration, operating system, and version of the Exchange Server media. Once the operating system is installed, you need to install the Exchange Server with the <a href=\"https:\/\/www.stellarinfo.com\/blog\/setup-m-recoverserver-switch-exchange-server-2010-2013-2016\/\"><strong>RecoverServer<\/strong> option<\/a> (see the below example).<\/p><pre class=\"wp-block-code command_container\"><code>Setup.exe \/Mode:RecoverServer<\/code><\/pre><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"99\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell.png\" alt=\"windows powershell\" class=\"wp-image-170691 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell.png 870w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-300x34.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-768x87.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-150x17.png 150w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure><p>This will install the Exchange Server and also recover the configuration of the previous Exchange Server without the custom send\/receive connectors and without the certificates. However, during the installation of the server, it might happen that a prerequisite of the installation fails and you get an error message similar to the below.<\/p><p>Exchange Server version &lt;version value&gt; or later must be used to perform a recovery of this server.<\/p><p>From the above error message, it looks the version that was installed on the server prior to the server crash\/failure doesn&rsquo;t match the one you&rsquo;re installing. Although you&rsquo;re installing the same version of Exchange Server, you need to also check the Cumulative Update (CU) level. For example, the January 2023 Security Update (SU) has updated the <strong>SerialNumber<\/strong> property in the Active Directory Schema for the Exchange Server. This property should also contain the Exchange Server Cumulative Update (CU) version. But the January 2023 Security Update (SU) has updated the property to the Security Update (SU) only. Due to this, the prerequisite check has failed, resulting in the error.<\/p><h2 class=\"wp-block-heading\" id=\"how-to-resolve-the-version-error-when-installing-exchange-server-in-recoverserver-mode?\">How to Resolve the Version Error when Installing Exchange Server in RecoverServer Mode?<\/h2><p>To resolve the error, you need to restore the&nbsp;SerialNumber&nbsp;value to the right Exchange Server Cumulative Update (CU) version. For this, you can use <strong>PowerShell<\/strong> or <strong>ADSIEdit<\/strong>.<\/p><h3 class=\"wp-block-heading\">1. Using the PowerShell<\/h3><p>You can use the PowerShell commands to restore the SerialNumber&nbsp;value. For this, you need to first choose the <strong>SerialNumber<\/strong> property that matches your installation of the lost server. You can refer to the below table for the Exchange Server 2019 and 2016 Cumulative Update (CU) serial numbers.<\/p><figure class=\"wp-block-table\"><table><tbody><tr><td>Cumulative Update<\/td><td>Serial Number<\/td><\/tr><tr><td>Exchange Server 2019 CU12<\/td><td>Version 15.2 (Build 31118.007)<\/td><\/tr><tr><td>Exchange Server 2019 CU11<\/td><td>Version 15.2 (Build 30986.005)<\/td><\/tr><tr><td>Exchange Server 2016 CU23<\/td><td>Version 15.1 (Build 32507.006)<\/td><\/tr><tr><td>Exchange Server 2016 CU12<\/td><td>Version 15.1 (Build 32375.007)<\/td><\/tr><\/tbody><\/table><\/figure><p><br>Next, you need to update the Active Directory to reflect the right serial number. For this, you need the serial number, along with the distinguished name of the Exchange Server. You can retrieve this from the <strong>ADSIEdit.<\/strong> Here&rsquo;s how:<\/p><ul class=\"wp-block-list\">\n<li>Open the <strong>ADSIEdit<\/strong> with <strong>Configuration<\/strong> as the <strong>Naming<\/strong> <strong>Context<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"226\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/ADSIEdit-with-Configuration-as-the-Naming-Context.png\" alt=\"ADSIEdit with Configuration as the Naming Context\" class=\"wp-image-170692 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/ADSIEdit-with-Configuration-as-the-Naming-Context.png 384w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/ADSIEdit-with-Configuration-as-the-Naming-Context-300x177.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/ADSIEdit-with-Configuration-as-the-Naming-Context-150x88.png 150w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Browse to the <strong>Servers<\/strong> container from the <strong>Microsoft<\/strong> <strong>Exchange<\/strong> container.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"590\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Servers-container-from-the-Microsoft-Exchange-container.png\" alt=\"Servers container from the Microsoft Exchange container\" class=\"wp-image-170694 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Servers-container-from-the-Microsoft-Exchange-container.png 468w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Servers-container-from-the-Microsoft-Exchange-container-238x300.png 238w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Servers-container-from-the-Microsoft-Exchange-container-150x189.png 150w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Right-click on the <strong>Server<\/strong>&rsquo;s container and click on <strong>Properties<\/strong>. Here, you will find the distinguished name in the attribute list.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"408\" height=\"214\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-1.png\" alt=\"Browse to the Servers container from the Microsoft Exchange container 1\" class=\"wp-image-170695 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-1.png 408w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-1-300x157.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-1-150x79.png 150w\" sizes=\"auto, (max-width: 408px) 100vw, 408px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click on <strong>View<\/strong> and copy the value.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"152\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/String-Attribute-editor.png\" alt=\"String Attribute editor\" class=\"wp-image-170696 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/String-Attribute-editor.png 414w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/String-Attribute-editor-300x110.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/String-Attribute-editor-150x55.png 150w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/figure><p>Once you have the serial number and the distinguished value, open PowerShell as Administrator and run the below command to update the Active Directory object.<\/p><pre class=\"wp-block-code command_container\"><code>$distname= &lt;distinguished name of the Exchange Server installation on the lost server&gt;\nSet-ADObject -Identity \"$distname\" -Replace @{serialnumber=\"&lt;SerialNumber&gt;\"}<\/code><\/pre><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"99\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-1.png\" alt=\"windows powershell 1\" class=\"wp-image-170697 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-1.png 870w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-1-300x34.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-1-768x87.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/windows-powershell-1-150x17.png 150w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure><p>If the command fails saying that the term is not recognized as the name of cmdlet, you need to install the RSAT tools for the Active Directory Services. For this, run the below command:<\/p><p>Install-WindowsFeature RSAT-ADDS<\/p><p>Once this is complete, again try to install the server with the <strong>RecoverServer<\/strong> mode. This should fix the problem and you should be able to install the server.<\/p><h3 class=\"wp-block-heading\">2. Using the ADSIEdit<\/h3><p>Alternatively, you can use the ADSIEdit to restore the SerialNumber&nbsp;value. Here are the steps:<\/p><p><strong><em>Caution:<\/em><\/strong><em> As you are doing changes to the schema, you need to be careful as the changes cannot be undone.<\/em><\/p><ul class=\"wp-block-list\">\n<li>Open <strong>ADSIEdit.msc<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Connect To<\/strong>, select <strong>Configuration<\/strong> from the <strong>Select a well known Naming Context<\/strong> option.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"389\" height=\"232\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Select-a-well-known-Naming-Context-option.png\" alt=\"Select a well known Naming Context option\" class=\"wp-image-170698 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Select-a-well-known-Naming-Context-option.png 389w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Select-a-well-known-Naming-Context-option-300x179.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Select-a-well-known-Naming-Context-option-150x89.png 150w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Browse to the <strong>Servers<\/strong> container from the <strong>Microsoft<\/strong> <strong>Exchange<\/strong> container. Right-click on the server and click on properties.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"408\" height=\"214\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-2.png\" alt=\"Browse to the Servers container from the Microsoft Exchange container 2\" class=\"wp-image-170699 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-2.png 408w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-2-300x157.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Browse-to-the-Servers-container-from-the-Microsoft-Exchange-container-2-150x79.png 150w\" sizes=\"auto, (max-width: 408px) 100vw, 408px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click on the <strong>Edit<\/strong> button and remove the serial number and replace it with the one from the table given above.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"369\" height=\"177\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Click-on-the-Edit-button-and-remove-the-serial-number-and-replace-it-with-the-one-from-the-table-given-above.png\" alt=\"Click on the Edit button and remove the serial number and replace it with the one from the table given above\" class=\"wp-image-170700 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Click-on-the-Edit-button-and-remove-the-serial-number-and-replace-it-with-the-one-from-the-table-given-above.png 369w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Click-on-the-Edit-button-and-remove-the-serial-number-and-replace-it-with-the-one-from-the-table-given-above-300x144.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2024\/06\/Click-on-the-Edit-button-and-remove-the-serial-number-and-replace-it-with-the-one-from-the-table-given-above-150x72.png 150w\" sizes=\"auto, (max-width: 369px) 100vw, 369px\" \/><\/figure><p>Once this is complete, retry the server installation with the <strong>RecoverServer<\/strong> mode.<\/p><h2 class=\"wp-block-heading\" id=\"to-conclude\">To Conclude<\/h2><p>With the above solutions, you can resolve the version error when installing Exchange Server in RecoverServer mode. However, the challenging task is to recover all the data from the EDB files of the previous server with no data loss and with minimal recovery time. In case there is damage or corruption in the databases, you can use specialized tools to immediately recover the data and meet the Recovery Point Objective (RPO) and Recovery Time Objective (RTO) of the company. One such tool that can help in achieving this is Stellar Repair for Exchange.<\/p><p>With this <a href=\"https:\/\/www.stellarinfo.com\/edb-exchange-server-recovery.htm\">Exchange server recovery software<\/a>, you can open multiple standalone, corrupted\/healthy databases from any version of Exchange Server (from 5.5 to 2019), with no size limit and without a working Exchange Server. You can browse through the datastore and granularly export the data to PST and other file formats. You can also export user mailboxes, user archives, shared mailboxes, disabled mailboxes, public folders, and deleted\/purged items directly to a live Exchange Server. The tool can also be used to migrate EDB data to Microsoft 365.<\/p><p><a id=\"_msocom_1\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An Exchange Server may fail due to malware\/ransomware attack, sudden loss of&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/exchange-server-version-or-later-must-used-perform-recovery-of-server\/\">Continue reading <span class=\"screen-reader-text\">[Error Fixed]: Exchange Server Version or Later must be used to Perform a Recovery of this Server<\/span><\/a><\/p>\n","protected":false},"author":17,"featured_media":170991,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-170690","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-exchange-server","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin 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