{"id":17147,"date":"2018-03-27T08:53:06","date_gmt":"2018-03-27T08:53:06","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=17147"},"modified":"2025-09-26T10:05:16","modified_gmt":"2025-09-26T10:05:16","slug":"quick-fix-request-failed-due-fatal-device-hardware-error","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/","title":{"rendered":"[FIXED] \u2013 Request Failed Due to a Fatal Device Hardware Error"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>From important documents to other files, we store a lot of data on our external hard drives and SSDs. However, there are times when these storage devices can run into errors that can cause us to panic. One such error is the &ldquo;<strong>The request failed due to a fatal device hardware error<\/strong>&rdquo; pop-up.<\/p><figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"137568\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-1024x683.webp\" alt=\"Request failed due to fatal device hardware error on windows 11 or 10\" class=\"wp-image-137568 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-1024x683.webp 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-300x200.webp 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-768x512.webp 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-1536x1024.webp 1536w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-1568x1045.webp 1568w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error-150x100.webp 150w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/the-request-failed-due-to-a-fatal-device-hardware-error.webp 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/figure><p>This is a hardware-related error that mostly occurs when the storage device is either physically damaged or there is some other issue that prevents the computer from accessing the data on it. Users also encounter this error while attempting to transfer\/copy the files from\/to the drive. These issues cause the computer to fail while trying to access the drive or perform read\/write operations on it.<\/p><p>In this guide, we will get behind this error and look at the reasons causing it to pop up. We will also study some useful methods that can help us fix this error.<\/p><h2 class=\"wp-block-heading\" id=\"causes-behind-the-error-message-&ldquo;the-request-failed-due-to-a-fatal-device-hardware-error&rdquo;\">Causes Behind the Error Message &ldquo;The request failed due to a fatal device hardware error&rdquo;<\/h2><p>As evident from the error message itself, this is a hardware-related issue that prevents the storage drive from performing read\/write tasks, and the computer from accessing the data on it. Listed below are some reasons behind this error &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Faulty or loose USB cables or connections, faulty USB ports, etc. can cause the computer to display this error message.<\/li>\n\n\n\n<li>Bad sectors or corruption or improper mapping in the storage drive can cause this error to generate.<\/li>\n\n\n\n<li>There could be a fault in the hard drive itself. Check it for unusual noises like clicking sounds.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"methods-to-fix-the-error-message-&ldquo;the-request-failed-due-to-a-fatal-device-hardware-error&rdquo;\">Methods to Fix the Error Message &ldquo;The request failed due to a fatal device hardware error&rdquo;<\/h2><p>Now that we know how this error is caused, let&rsquo;s look at the methods to fix it.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-1-check-cables-usb-connections\">Method 1: Check Cables &amp; USB Connections<\/h3><p>This is the most basic check you should do. Sometimes, loose connections or faulty cables or ports can cause the hard drive to become inaccessible. This can also cause the system to throw error messages like fatal device hardware error. If everything is perfect, move on to the next method.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-2-use-wmic-to-verify-the-storage-drive\">Method 2: Use WMIC to Verify the Storage Drive<\/h3><p>In this method, we will use Windows&rsquo; built-in <a href=\"https:\/\/learn.microsoft.com\/en-us\/windows\/win32\/wmisdk\/wmic\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>SMART analysis feature<\/strong><\/a><strong>,<\/strong> which can help us know the state of our storage device. This test analyzes the storage device by performing minor operations. Once the test is over, it gives out the results as <strong>OK, Bad, Caution, <\/strong>or <strong>Unknown<\/strong>. This analysis is executed in the command prompt. Here&rsquo;s how you can use it &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Launch <strong>Command Prompt<\/strong> with administrative rights.<\/li>\n\n\n\n<li>Type in the following command: &ldquo;<strong>wmic diskdrive get status<\/strong>&rdquo;.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"206\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command.jpg\" alt=\"use cmd to fix the fatal device hardware error\" class=\"wp-image-137570 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command.jpg 420w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-300x147.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-150x74.jpg 150w\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Wait for the analysis to complete.<\/li>\n<\/ul><p>Once the test is complete. It will show the result. If it says <strong>&ldquo;OK&rdquo;,<\/strong> there is no problem with your storage drive. However, if it says, <strong>Bad, Caution<\/strong>, or <strong>Unknown<\/strong>, there is some issue with the device, for sure. In such a scenario, you should try recovering the data present on the problematic storage drive using a professional data recovery software.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-3-perform-error-checks\">Method 3: Perform Error Checks<\/h3><p>If your storage device is mapped improperly, it can cause the computer to show the error <strong>&ldquo;the request failed due to a fatal device hardware error&rdquo; <\/strong>on your screen. You can resolve this error code by using a built-in tool in Windows for this.<\/p><p>The error-checking feature in Windows scans the storage drive for logical errors and damaged file systems. To perform this &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Go to <strong>This PC<\/strong>.<\/li>\n\n\n\n<li>Locate the problematic drive and right-click on it.<\/li>\n\n\n\n<li>Click on <strong>Properties<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"493\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-properties-remove-IB-1.jpg\" alt=\"open folder properties\" class=\"wp-image-137574 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-properties-remove-IB-1.jpg 426w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-properties-remove-IB-1-259x300.jpg 259w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-properties-remove-IB-1-150x174.jpg 150w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click on the <strong>Tools<\/strong> tab and locate the <strong>Error-checking<\/strong> section.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"362\" height=\"498\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-tools-check.jpg\" alt=\"use error check tool to fix the fatal device hardware issue\" class=\"wp-image-137572 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-tools-check.jpg 362w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-tools-check-218x300.jpg 218w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-tools-check-150x206.jpg 150w\" sizes=\"auto, (max-width: 362px) 100vw, 362px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click on the <strong>Check<\/strong> button.<\/li>\n\n\n\n<li>A confirmation prompt will appear. Click on the <strong>Scan drive<\/strong> to proceed.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"542\" height=\"231\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-scan.jpg\" alt=\"start the scan process to resolve the fatal hardware error message\" class=\"wp-image-137573 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-scan.jpg 542w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-scan-300x128.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-scan-150x64.jpg 150w\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" \/><\/figure>\n<\/div><p>Let the wizard finish the process. Once it is over, the wizard will display and fix the errors. This should resolve the fatal device hardware error on your computer.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-4-perform-chkdsk\">Method 4: Perform CHKDSK<\/h3><p><strong>CHKDSK<\/strong> is a command line utility that is used for checking a file system and its metadata for any logical and physical errors. The chkdsk command is used with certain parameters that serve their predefined purpose. In this case, we will be using 2 parameters &ndash; <strong>\/f<\/strong> and <strong>\/r<\/strong>. Here are the steps to perform this &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Open <strong>Command Prompt<\/strong> with administrator privileges.<\/li>\n\n\n\n<li>Type <strong>chkdsk X: \/f \/r<\/strong> and press Enter.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"531\" height=\"187\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-2-1.jpg\" alt=\"use chkdsk command in cmd to fix the fatal hardware error \" class=\"wp-image-137575 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-2-1.jpg 531w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-2-1-300x106.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/06\/mark-command-2-1-150x53.jpg 150w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/figure>\n<\/div><div class=\"note-alert\">\n    <div class=\"tips_container\">\n        <div class=\"tips_content ml-3\">\n            <span class=\"f700 fmont\"><h2 id=\"notes-&ndash;\">Notes &ndash;<\/h2><\/span>  \n          <ul>\n            <li>\/f parameter fixes errors on the disk.<\/li>\n            <li> \/r Recovers readable information from the bad sectors by locating them.<\/li>\n            <li>Replace X with the drive letter of the problematic storage device.<\/li> \n          <\/ul>\n    <\/div>\n<\/div>\n<\/div><h3 class=\"wp-block-heading\" id=\"h-method-5-initialize-the-storage-drive\">Method 5: Initialize the Storage Drive<\/h3><p>If you&rsquo;re unable to access your storage drive or the computer fails to recognize the storage device, you need to initialize it. Initializing the drive helps in making it visible to the system and also eliminates other disk-related errors like the <strong>Disk Unknown Not Initialized<\/strong> error. However, keep in mind that initializing can cause data loss. Carefully follow the steps to do this &ndash;<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>WINDOWS + R<\/strong> to launch <strong>Run<\/strong>.<\/li>\n\n\n\n<li>Type <strong>diskmgmt.msc<\/strong> and press <strong>Enter<\/strong> to launch <strong>Disk Management<\/strong>.<\/li>\n\n\n\n<li>Locate the problematic storage drive and right-click it.<\/li>\n\n\n\n<li>Click on <strong>Initialize Disk<\/strong>.<\/li>\n\n\n\n<li>Follow the steps as prompted by the wizard.<\/li>\n<\/ul><p class=\"note-alert\"><strong>Note <\/strong>&ndash; Initializing might erase all data stored in the drive. Hence, proceed only when you have a backup of all your important files and documents.<\/p><h2 class=\"wp-block-heading\" id=\"is-there-a-way-to-recover-data-from-a-faulty-storage-drive?\">Is There a Way to Recover Data from a Faulty Storage Drive?<\/h2><p>Storage devices like HDDs are an important piece of technology that we use to store our data. However, at times they run into problems causing errors.<\/p><p>If you have an external storage drive like an HDD, SSD, or pen drive and it generates the error message &ldquo;the request failed due to a fatal device hardware error&rdquo; on your screen, you can try your hands at a powerful and <a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery-professional.php\" target=\"_blank\" rel=\"noreferrer noopener\">professional data recovery software<\/a> like <strong>Stellar Data Recovery Professional<\/strong>.<\/p><figure class=\"wp-block-video\"><video height=\"614\" style=\"aspect-ratio: 916 \/ 614;\" width=\"916\" controls src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2018\/03\/WDR-Walkthrough_EN.webm\"><\/video><\/figure><p>This software can help you retrieve your data lost in numerous data loss cases like accidental deletion, formatting, lost partition, crashed or unbootable computer and more. This tool also has a <strong>drive monitor<\/strong> utility, which provides accurate information about your hard drive&rsquo;s health.<\/p><p>The drive monitor comes in handy in situations like this where the drive has become inaccessible. This tool offers accurate insights and informs if the drive is ready for performing data recovery or not. Give it a try.<\/p><p><\/p><div class=\"wp-block-image\" style=\"text-align: center\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarDataRecoveryProfessional-Blog.exe\"><img decoding=\"async\" class=\"wp-image-80481 apply-gradient-on-post-images\" src=\"https:\/\/www.stellarinfo.com\/images\/free-download-windows.png\" alt=\"Download for Windows\"><\/a><\/figure>\n<\/div><h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2><p>Losing personal data can be a nightmare for many users who haven&rsquo;t created backup copies of their data. In this post, we discussed the &ldquo;the request failed due to a fatal device hardware&rdquo; error along with the reasons behind its generation. From reconnecting the problematic drives to performing chkdsk and other functions, we hope the methods mentioned here helped you resolve this specific error code.<\/p><h2 class=\"wp-block-heading\" id=\"faqs\">FAQs<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>From important documents to other files, we store a lot of data&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\">Continue reading <span class=\"screen-reader-text\">[FIXED] \u2013 Request Failed Due to a Fatal Device Hardware Error<\/span><\/a><\/p>\n","protected":false},"author":83,"featured_media":137577,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[701],"tags":[4361,5087],"class_list":["post-17147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-windows-data-recovery-professional","tag-windows-data-recovery-professional","tag-windows-errors","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quick fix for \u201cthe request failed due to fatal device hardware error\u201d<\/title>\n<meta name=\"description\" content=\"This blog highlights \u201cthe request failed due to fatal device hardware error\u201d and its impact on your data. Know the methods to fix this issue!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quick fix for \u201cthe request failed due to fatal device hardware error\u201d\" \/>\n<meta property=\"og:description\" content=\"This blog highlights \u201cthe request failed due to fatal device hardware error\u201d and its impact on your data. Know the methods to fix this issue!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\" \/>\n<meta property=\"og:site_name\" content=\"Stellar Data Recovery Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-27T08:53:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-26T10:05:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2018\/03\/FIXED-Request-Failed-Due-to-a-Fatal-Device-Hardware-Error.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Keshav Katyal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Keshav Katyal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\"},\"author\":{\"name\":\"Keshav Katyal\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/091631adbcb67b5a279c9c5a152a4e27\"},\"headline\":\"[FIXED] \u2013 Request Failed Due to a Fatal Device Hardware Error\",\"datePublished\":\"2018-03-27T08:53:06+00:00\",\"dateModified\":\"2025-09-26T10:05:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\"},\"wordCount\":1126,\"commentCount\":41,\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2018\/03\/FIXED-Request-Failed-Due-to-a-Fatal-Device-Hardware-Error.jpg\",\"keywords\":[\"windows data recovery professional\",\"windows errors\"],\"articleSection\":[\"Windows Data Recovery- Professional\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\",\"url\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/\",\"name\":\"Quick fix for \u201cthe request failed due to fatal device hardware error\u201d\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/quick-fix-request-failed-due-fatal-device-hardware-error\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2018\/03\/FIXED-Request-Failed-Due-to-a-Fatal-Device-Hardware-Error.jpg\",\"datePublished\":\"2018-03-27T08:53:06+00:00\",\"dateModified\":\"2025-09-26T10:05:16+00:00\",\"author\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/091631adbcb67b5a279c9c5a152a4e27\"},\"description\":\"This blog highlights \u201cthe request failed due to fatal device hardware error\u201d and its impact on your data. 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