{"id":43197,"date":"2019-07-24T06:28:49","date_gmt":"2019-07-24T06:28:49","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=43197"},"modified":"2025-06-25T09:22:01","modified_gmt":"2025-06-25T09:22:01","slug":"how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/","title":{"rendered":"[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>iTunes is a media player, library, online store, and mobile device management application.&nbsp;It allows users to easily organize and play videos, music, and podcasts. However, sometimes, while trying to connect your iOS devices to iTunes, you may face an error &ndash; &lsquo;&lsquo;iTunes Could Not Connect to this iPhone. The value is missing.&rdquo; The error may occur due to outdated software, app, iOS, or iTunes, or one or more restrictions on your iPhone\/iPad.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"447\" height=\"149\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/1-6.png\" alt=\"iTunes could not connect to this iPhone the value is missing\" class=\"wp-image-43242 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/1-6.png 447w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/1-6-300x100.png 300w\" sizes=\"auto, (max-width: 447px) 100vw, 447px\" \/><\/figure>\n<\/div><p>It typically indicates that iTunes is having trouble communicating with your iPhone, iPad, or iPod touch. The error may pop up in various scenarios, such as:<\/p><ul class=\"wp-block-list\">\n<li>When you try to connect your iPhone to iTunes, it is disabled or locked.<\/li>\n\n\n\n<li>When you connect your iPhone\/iPad to iTunes for backup or some other task, it shows an invalid response.<\/li>\n\n\n\n<li>When you try to restore or update your iPhone\/iPad using iTunes.<\/li>\n\n\n\n<li>When iTunes doesn&rsquo;t have permission to connect with your iPhone.<\/li>\n<\/ul><p>The error may also appear with the stop codes 0xe800000a or 0xe8000015. This issue has affected primarily the iPhone 7, 8, X, 5S, and 6S. However, any iPhone series, be it iPhone 14, 13, 12, 11, or lower, can be affected by this issue.<\/p><h2 class=\"wp-block-heading\" id=\"methods-to-fix-&lsquo;itunes-could-not-connect-to-this-iphone\/ipad&rsquo;\"><strong>Methods to fix &lsquo;iTunes Could Not Connect to this iPhone\/iPad&rsquo;<\/strong><\/h2><p>Fortunately, the problem can be resolved through the troubleshooting methods discussed in this blog.<\/p><h3 class=\"wp-block-heading\">Method 1: Update iTunes<\/h3><p>Updating iTunes helps address any security issues in the previous version and introduces new features and functionalities.<\/p><p>To update the iTunes to the latest version on Windows PC, you can follow the given steps:<\/p><ul class=\"wp-block-list\">\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">Visit&nbsp;<strong>the Microsoft Store<\/strong>&nbsp;app and go to the&nbsp;<strong>Library<\/strong>.<\/span> You&rsquo;ll see <strong>Updates &amp; downloads<\/strong> under <strong>Library<\/strong>.<\/li>\n\n\n\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">Click&nbsp;<strong>Get updates<\/strong>&nbsp;to<\/span> see if any update is available for iTunes.<\/li>\n\n\n\n<li>Click <strong>Update<\/strong> to download the latest version.<\/li>\n\n\n\n<li>The error, <strong>&lsquo;iTunes Could Not Connect to This iPhone, the value is missing,&rsquo;<\/strong> should be resolved after updating iTunes.<\/li>\n<\/ul><p>If you&rsquo;re using a Mac system, update the macOS and follow the given steps:<\/p><ul class=\"wp-block-list\">\n<li>Launch <strong>App Store<\/strong> on Mac system.<\/li>\n\n\n\n<li>Select <strong>Updates<\/strong> from the left panel. You&rsquo;ll see the updates available for the applications.<\/li>\n\n\n\n<li>Check if there is any update available for iTunes and click <strong>Update<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"450\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-iTunes-in-Mac-system.jpg\" alt=\"update iTunes in Mac system\" class=\"wp-image-172878 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-iTunes-in-Mac-system.jpg 750w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-iTunes-in-Mac-system-300x180.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-iTunes-in-Mac-system-150x90.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Finish the process and exit the wizard.<\/li>\n\n\n\n<li>Finally, check if the problem has been resolved.<\/li>\n<\/ul><h3 class=\"wp-block-heading\">Method 2: Update iPhone to the latest iOS<\/h3><p>Updating the iPhone and iPad to the latest iOS can help you resolve the missing value error. Connect your iPhone to Mac system and follow the steps below:<\/p><ul class=\"wp-block-list\">\n<li>Go to <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Then, navigate to <strong>General &gt; Software Update<\/strong>.<\/li>\n\n\n\n<li>Check for available updates.<\/li>\n\n\n\n<li>Next, tap <strong>Download<\/strong> and <strong>Install<\/strong>.<\/li>\n\n\n\n<li>Your iPhone will restart, and the update process will begin.<\/li>\n\n\n\n<li>Launch iTunes and check if the <strong>&lsquo;iTunes could not connect to this iPhone&rsquo; <\/strong>error is fixed.<\/li>\n<\/ul><h3 class=\"wp-block-heading\">Method 3: Uninstall and Reinstall iTunes<\/h3><p>If updating didn&rsquo;t help, try reinstalling iTunes on your computer. You can do this only on a Windows PC as, on older Macs, iTunes is a built-in app that cannot be uninstalled.<\/p><p><strong>Steps to uninstall iTunes on Windows PC<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Press <strong>Windows + I<\/strong> to open <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Locate <strong>Apps<\/strong>.<\/li>\n\n\n\n<li>Then click <strong>Installed apps &gt; Apps<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"593\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-installed-app-and-then-select-apps.jpg\" alt=\"click installed app and then select apps\" class=\"wp-image-172879 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-installed-app-and-then-select-apps.jpg 750w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-installed-app-and-then-select-apps-300x237.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-installed-app-and-then-select-apps-150x119.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Navigate to <strong>iTunes<\/strong> and click the three dots given against the size of the app.<\/li>\n\n\n\n<li>From the available options, click <strong>Uninstall<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"593\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/select-Uninstall-given-against-iTunes.jpg\" alt=\"select Uninstall given against iTunes\" class=\"wp-image-172880 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/select-Uninstall-given-against-iTunes.jpg 750w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/select-Uninstall-given-against-iTunes-300x237.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/select-Uninstall-given-against-iTunes-150x119.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click <strong>Uninstall<\/strong> again to confirm your action.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"593\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-Uninstall-to-confirm-your-action.jpg\" alt=\"click Uninstall to confirm your action\" class=\"wp-image-172881 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-Uninstall-to-confirm-your-action.jpg 750w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-Uninstall-to-confirm-your-action-300x237.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/click-Uninstall-to-confirm-your-action-150x119.jpg 150w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><ul class=\"wp-block-list\">\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">To reinstall, visit the&nbsp;<strong>Microsoft Store<\/strong>, search for iTunes, and click&nbsp;<strong>Get<\/strong>.<\/span> Your updated iTunes version will be downloaded to your system.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"672\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/Reinstall-iTunes-from-Microsoft-Store.jpg\" alt=\"Reinstall iTunes from Microsoft Store\" class=\"wp-image-172882 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/Reinstall-iTunes-from-Microsoft-Store.jpg 576w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/Reinstall-iTunes-from-Microsoft-Store-257x300.jpg 257w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/Reinstall-iTunes-from-Microsoft-Store-150x175.jpg 150w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure><h3 class=\"wp-block-heading\">Method 4: Use Recovery Mode<\/h3><p>If the &lsquo;iTunes could not connect to this iPhone, the value is missing&rsquo;&nbsp;error appears when you connect the disabled iPhone; use Recovery Mode to fix it.<\/p><p>Since entering the Recovery mode on an iPhone erases its existing data, ensure that your data is backed up on iCloud or iTunes. After putting the iPhone in recovery mode, fix the issue and then restart the iPhone normally. You can restore your iPhone data from the backup. Refer to this <a href=\"https:\/\/support.apple.com\/en-us\/118106\" target=\"_blank\" rel=\"noreferrer noopener\">Apple guide to put your device in recovery mode<\/a> and set it up again on your Mac.<\/p><h3 class=\"wp-block-heading\">Method 5: Put iPhone into DFU Mode<\/h3><p>Bringing your iPhone to Device Firmware Update (DFU) Mode can also fix the error&nbsp;&lsquo;iTunes could not connect. Value is missing.&rsquo; However, keep the backup ready as DFU Mode also leads to complete data loss like Recovery Mode. Thus, ensure you&rsquo;ve backed up your phone in iCloud before entering the DFU Mode. The process to enter DFU Mode is almost the same as Recovery Mode. The only difference is that the screen remains blank in DFU Mode while Recovery Mode shows the&nbsp;<strong>&lsquo;Connect to iTunes&rsquo; <\/strong>message.<\/p><p><strong>Steps to put your iPhone device in DFU mode:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Connect your iPhone to your computer.<\/li>\n\n\n\n<li>Launch iTunes on the computer.<\/li>\n\n\n\n<li>Turn off your iPhone.<\/li>\n\n\n\n<li>Hold the sleep\/power and volume buttons together for about 10 seconds.<\/li>\n\n\n\n<li>Release the power button.<\/li>\n\n\n\n<li>Hold the Lock button until you see a message in iTunes: iTunes has detected your iPhone in recovery mode. Your iPhone screen will turn completely black. Once the iPhone is detected, use iTunes to restore or update it.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"423\" height=\"162\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iphone-in-recovery-mode.jpg\" alt=\"iphone in recovery mode\" class=\"wp-image-172883 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iphone-in-recovery-mode.jpg 423w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iphone-in-recovery-mode-300x115.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iphone-in-recovery-mode-150x57.jpg 150w\" sizes=\"auto, (max-width: 423px) 100vw, 423px\" \/><\/figure><p>Exit DFU Mode after restoring your iPhone with iTunes.<\/p><p>When you exit DFU mode, remain connected to iTunes. Hold down your iPhone&rsquo;s Volume and Power buttons. Press the power button, and your device will reboot as usual.<\/p><figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Cannot restore iPhone data from iCloud after Recovery Mode or DFU Mode?<\/strong> &nbsp; If you can&rsquo;t recover from an iCloud backup, download <a href=\"https:\/\/www.stellarinfo.com\/media-tools\/iphone-data-recovery.php\">Stellar Data Recovery for iPhone<\/a> on your Mac or PC. The DIY software helps restore lost data from iPhone, iCloud, and iTunes.<\/td><\/tr><\/tbody><\/table><\/figure><h3 class=\"wp-block-heading\">Method 6: Update Apple USB Driver<\/h3><p>The error may also occur when the Apple USB driver needs to be updated or installed on your computer. To update the Apple USB Driver on a Windows PC, follow the below steps&nbsp;(this method is applicable only if you downloaded iTunes&nbsp;from Microsoft Store):<\/p><ul class=\"wp-block-list\">\n<li>Disconnect your iPhone from your computer.<\/li>\n\n\n\n<li>Unlock your iOS devices (iPhone\/iPad\/iPod) and go to the Home screen.<\/li>\n\n\n\n<li>Then, reconnect your iOS device to the PC. If iTunes opens at this time, close it.<\/li>\n\n\n\n<li>Click and hold (or right-click) the Start button, or press <strong>Windows + X<\/strong> to open <strong>Start<\/strong> menu.<\/li>\n\n\n\n<li>Select <strong>Device Manager<\/strong> from the available options.<\/li>\n\n\n\n<li>After this, locate and expand the <strong>Portable Devices<\/strong> section.<\/li>\n\n\n\n<li>Look for your connected device (such as Apple iPhone), right-click on the device name and choose <strong>Update driver<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"418\" height=\"650\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-apple-usb-driver.jpg\" alt=\"update apple usb driver\" class=\"wp-image-172885 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-apple-usb-driver.jpg 418w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-apple-usb-driver-193x300.jpg 193w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/update-apple-usb-driver-150x233.jpg 150w\" sizes=\"auto, (max-width: 418px) 100vw, 418px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>On the following prompt, select&nbsp;<strong>Search automatically for drivers<\/strong>.<\/li>\n\n\n\n<li>After the installation, go to <strong>Windows&nbsp;Settings &gt; Update &amp; Security &gt; Windows Update<\/strong>&nbsp;and verify that no other updates are available.<\/li>\n\n\n\n<li>Now restart your computer. Connect the iPhone to it via a USB cable and check if it appears in the iTunes device list.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"wrapping-up\"><strong>Wrapping Up<\/strong><\/h2><p>There are many reasons behind &lsquo;iTunes cannot connect to this iPhone. The value is missing&rsquo; error. Thankfully, the error is fixable using the methods discussed above. However, your data will be at risk when putting in in Recovery or DFU mode. Fortunately, you can rely on Stellar Data Recovery for iPhone&mdash;a DIY software that supports complete iOS data recovery (iPhone, iPad, iTunes, and iCloud) from all loss scenarios.<\/p><p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>iTunes is a media player, library, online store, and mobile device management&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\">Continue reading <span class=\"screen-reader-text\">[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":43246,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[342],"tags":[],"class_list":["post-43197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-iphone-data-recovery","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019<\/title>\n<meta name=\"description\" content=\"Perform these troubleshooting methods to fix the error &#039;iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019\" \/>\n<meta property=\"og:description\" content=\"Perform these troubleshooting methods to fix the error &#039;iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\" \/>\n<meta property=\"og:site_name\" content=\"Stellar Data Recovery Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-24T06:28:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-25T09:22:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sumona Chatterjee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sumona Chatterjee\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\"},\"author\":{\"name\":\"Sumona Chatterjee\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39\"},\"headline\":\"[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error\",\"datePublished\":\"2019-07-24T06:28:49+00:00\",\"dateModified\":\"2025-06-25T09:22:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\"},\"wordCount\":1206,\"commentCount\":2,\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg\",\"articleSection\":[\"iPhone Data Recovery\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\",\"url\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\",\"name\":\"How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019\",\"isPartOf\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg\",\"datePublished\":\"2019-07-24T06:28:49+00:00\",\"dateModified\":\"2025-06-25T09:22:01+00:00\",\"author\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39\"},\"description\":\"Perform these troubleshooting methods to fix the error 'iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage\",\"url\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg\",\"contentUrl\":\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg\",\"width\":1000,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.stellarinfo.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#website\",\"url\":\"https:\/\/www.stellarinfo.com\/blog\/\",\"name\":\"Stellar Data Recovery Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.stellarinfo.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39\",\"name\":\"Sumona Chatterjee\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7e361ccd364bd4c6e875f8897e907fe61e25e41d0c6cf078595eecbab252d250?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7e361ccd364bd4c6e875f8897e907fe61e25e41d0c6cf078595eecbab252d250?s=96&d=mm&r=g\",\"caption\":\"Sumona Chatterjee\"},\"description\":\"Sumona is a tech blogger, avid photographer, &amp; technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery\/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/sumona-chatterjee-38984450\/\"],\"url\":\"https:\/\/www.stellarinfo.com\/blog\/author\/sumona\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019","description":"Perform these troubleshooting methods to fix the error 'iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/","og_locale":"en_US","og_type":"article","og_title":"How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019","og_description":"Perform these troubleshooting methods to fix the error 'iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.","og_url":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/","og_site_name":"Stellar Data Recovery Blog","article_published_time":"2019-07-24T06:28:49+00:00","article_modified_time":"2025-06-25T09:22:01+00:00","og_image":[{"width":1000,"height":600,"url":"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg","type":"image\/jpeg"}],"author":"Sumona Chatterjee","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sumona Chatterjee","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#article","isPartOf":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/"},"author":{"name":"Sumona Chatterjee","@id":"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39"},"headline":"[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error","datePublished":"2019-07-24T06:28:49+00:00","dateModified":"2025-06-25T09:22:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/"},"wordCount":1206,"commentCount":2,"image":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg","articleSection":["iPhone Data Recovery"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/","url":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/","name":"How to fix \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019","isPartOf":{"@id":"https:\/\/www.stellarinfo.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage"},"image":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg","datePublished":"2019-07-24T06:28:49+00:00","dateModified":"2025-06-25T09:22:01+00:00","author":{"@id":"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39"},"description":"Perform these troubleshooting methods to fix the error 'iTunes Could Not Connect to this iPhone. The value is missing\u2019 on your iPhone Device.","breadcrumb":{"@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#primaryimage","url":"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg","contentUrl":"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2019\/07\/iTunes-could-not-connect-to-iphone-value-is-missing.jpg","width":1000,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.stellarinfo.com\/blog\/how-to-fix-itunes-could-not-connect-to-this-iphone-the-value-is-missing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.stellarinfo.com\/blog\/"},{"@type":"ListItem","position":2,"name":"[Solved] \u2018iTunes Could Not Connect to this iPhone. The value is missing\u2019 Error"}]},{"@type":"WebSite","@id":"https:\/\/www.stellarinfo.com\/blog\/#website","url":"https:\/\/www.stellarinfo.com\/blog\/","name":"Stellar Data Recovery Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.stellarinfo.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/4401a21e64e59f254a24030f21018a39","name":"Sumona Chatterjee","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.stellarinfo.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7e361ccd364bd4c6e875f8897e907fe61e25e41d0c6cf078595eecbab252d250?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7e361ccd364bd4c6e875f8897e907fe61e25e41d0c6cf078595eecbab252d250?s=96&d=mm&r=g","caption":"Sumona Chatterjee"},"description":"Sumona is a tech blogger, avid photographer, &amp; technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery\/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.","sameAs":["https:\/\/www.linkedin.com\/in\/sumona-chatterjee-38984450\/"],"url":"https:\/\/www.stellarinfo.com\/blog\/author\/sumona\/"}]}},"_links":{"self":[{"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/posts\/43197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/comments?post=43197"}],"version-history":[{"count":18,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/posts\/43197\/revisions"}],"predecessor-version":[{"id":183318,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/posts\/43197\/revisions\/183318"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/media\/43246"}],"wp:attachment":[{"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/media?parent=43197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/categories?post=43197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellarinfo.com\/blog\/wp-json\/wp\/v2\/tags?post=43197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}