{"id":61201,"date":"2020-07-17T08:49:50","date_gmt":"2020-07-17T08:49:50","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=61201"},"modified":"2025-04-17T12:00:36","modified_gmt":"2025-04-17T12:00:36","slug":"error-code-0x80070002-in-outlook","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/error-code-0x80070002-in-outlook\/","title":{"rendered":"An Unknown Error Occurred Error Code 0x80070002 in Outlook"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>Microsoft Outlook is a feature-rich and powerful email client that&rsquo;s used by a wide range of organizations. However, like other software applications, it&rsquo;s prone to errors. The <strong>error code 0x80070002<\/strong> is one such error that can trouble Outlook users.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"348\" height=\"145\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Unknown-Error-Occurred-Error-Code-0x80070002-Window.jpg\" alt=\"Unknown Error Occurred Error Code 0x80070002 Window\" class=\"wp-image-61203 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Unknown-Error-Occurred-Error-Code-0x80070002-Window.jpg 348w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Unknown-Error-Occurred-Error-Code-0x80070002-Window-300x125.jpg 300w\" sizes=\"auto, (max-width: 348px) 100vw, 348px\" \/><\/figure>\n<\/div><p><strong>There are two main situations in which you can encounter unknown error code 0x80070002 in Outlook:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>The directory where Outlook needs to save the <a href=\"https:\/\/www.stellarinfo.com\/blog\/resolve-challenges-with-corrupt-or-inaccessible-outlook-pst-file\/\" target=\"_blank\" rel=\"noreferrer noopener\">PST file is inaccessible<\/a>.<\/li>\n\n\n\n<li>The Outlook PST file is corrupt.<\/li>\n<\/ul><p>Let&rsquo;s consider both situations, along with the solutions:<\/p><h3 class=\"wp-block-heading\" id=\"h-case-1-inaccessible-directory\"><strong>Case #1: Inaccessible Directory<\/strong><\/h3><p>Outlook can create and save PST files successfully only when it can access the following paths:<\/p><ul class=\"wp-block-list\">\n<li>C:\\Users\\YourUsername\\AppData\\Local\\Microsoft\\Outlook<\/li>\n\n\n\n<li>C:\\Users\\YourUsername\\Documents\\Outlook Files<\/li>\n<\/ul><p>You can locate and navigate to these paths to confirm if the folders <strong>Outlook<\/strong> and <strong>Outlook Files<\/strong> can be accessed. If these paths are broken, you can manually create the paths. For that, follow these steps:<\/p><ol class=\"wp-block-list\">\n<li>Go to <strong>C:\\Users\\YourUsername\\Documents<\/strong> and create a new folder <strong>OutlookNew<\/strong>.<\/li>\n\n\n\n<li>Search <strong>Regedit<\/strong> utility i.e. <strong>Registry Editor<\/strong> by using Windows Search and launch the program.<\/li>\n\n\n\n<li>Go to <strong>HKEY_CURRENT_USER<\/strong><strong>\\Software\\Microsoft\\Office<\/strong><\/li>\n\n\n\n<li>Click the folder that bears your Office Version <strong>[See Image 1]<\/strong><\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"411\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Registry-Editor.png\" alt=\"Registry Editor window\" class=\"wp-image-61204 apply-gradient-on-post-images\" style=\"width:484px;height:331px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Registry-Editor.png 600w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Registry-Editor-300x206.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div><p class=\"has-text-align-center\"><em>Image 1: Registry Editor Window<\/em><\/p><p><strong>Refer this list to find your Office version number:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Outlook 2007 = 12.0<\/li>\n\n\n\n<li>Outlook 2010 = 14.0<\/li>\n\n\n\n<li>Outlook 2013 = 15.0<\/li>\n\n\n\n<li>Outlook 2016 &amp; Office 2019 = 16.0<\/li>\n\n\n\n<li>Right-click at the empty region in the right panel.<\/li>\n<\/ul><p><strong>A small tab will appear.<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Select <strong>New<\/strong> and then select <strong>String Value<\/strong>.<\/li>\n<\/ul><p><strong>A new window will open.<\/strong><\/p><ul class=\"wp-block-list\">\n<li>In the Value name field, enter <strong>ForcePSTPath<\/strong> and click <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Right-click <strong>ForcePSTPath <\/strong>and select Modify.<\/li>\n\n\n\n<li>In <strong>Value Data<\/strong> field, enter the path of the <strong>OutlookNew<\/strong> folder.<\/li>\n\n\n\n<li>Click <strong>OK<\/strong> and close <strong>Registry Editor<\/strong>.<\/li>\n\n\n\n<li>Restart computer.<\/li>\n<\/ul><p>Creating path for PST can help resolve the <strong>unknown error code 0x80070002 <\/strong>in most situations.<\/p><h3 class=\"wp-block-heading\" id=\"h-case-2-corrupt-pst-file\"><strong>Case #2: Corrupt PST File<\/strong><\/h3><p>Sometimes, the reason behind the <strong>unknown error code 0x80070002 in Outlook is a corrupt PST file. Repairing a corrupt PST file can fix the error. You can use Outlook&rsquo;s in-built inbox repair tool &ndash; Scanpst <\/strong>to repair the PST file. You can find the tool in the following locations:<\/p><p><strong>In Outlook 2007: <\/strong><strong><\/strong><\/p><ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\Office12<\/li>\n\n\n\n<li>C:\\Program Files(x86)\\Microsoft Office\\Office12<\/li>\n<\/ul><p><strong>In Outlook 2010<\/strong><\/p><ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\Office14<\/li>\n\n\n\n<li>C:\\Program Files\\Microsoft Office(x86)\\Office14<\/li>\n<\/ul><p><strong>In Outlook 2013: <\/strong><strong><\/strong><\/p><ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\Office15<\/li>\n\n\n\n<li>C:\\Program Files(x86)\\Microsoft Office\\Office15<\/li>\n<\/ul><p><strong>In Outlook 2016: <\/strong><strong><\/strong><\/p><ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\root\\Office16<\/li>\n\n\n\n<li>C:\\Program Files(x86)\\Microsoft Office\\root\\Office16<\/li>\n<\/ul><p><strong>In Outlook 2019: <\/strong><strong><\/strong><\/p><ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\root\\Office16<\/li>\n<\/ul><p><strong>To repair corrupt PST by using the Inbox Repair tool, follow these steps:<\/strong><\/p><ol class=\"wp-block-list\">\n<li>Launch <strong><a href=\"https:\/\/www.stellarinfo.com\/article\/download-free-scanpst-exe.php\" target=\"_blank\" rel=\"noreferrer noopener\">Scanpst.exe<\/a><\/strong>.<\/li>\n\n\n\n<li>Click <strong>Browse<\/strong> and go to the location of the PST file.<\/li>\n\n\n\n<li>Click <strong>Start <\/strong>to initiate the scanning process.<\/li>\n<\/ol><p><strong>When the scanning process completes, a new window appears displaying the errors found.<\/strong><\/p><ul class=\"wp-block-list\">\n<li>Click <strong>Repair<\/strong> to remove the errors.<\/li>\n<\/ul><p>Outlook Inbox Repair tool can easily repair a corrupt PST file in most cases. However, if the PST file is severely corrupted or oversized, then this tool may fail to repair the file. In that case, you can use a third-party application such as Stellar Repair for Outlook. &nbsp;&nbsp;&nbsp;&nbsp;<\/p><h2 class=\"wp-block-heading\" id=\"why-stellar-repair-for-outlook?-&nbsp;\"><strong>Why Stellar Repair for Outlook? &nbsp;<\/strong><\/h2><p><a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-repair.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Repair for Outlook<\/a> is an advanced PST repair tool that can repair even severely corrupt PST files of any size. You can use the tool to:<\/p><ul class=\"wp-block-list\">\n<li>Recover emails, contacts, attachments, and even deleted items<\/li>\n\n\n\n<li>Repair PST files of all Outlook versions viz. 2019, 2016, 2013, and older<\/li>\n\n\n\n<li>Perform selective repairing by previewing and selecting the desired items in a PST file<\/li>\n\n\n\n<li>Repair password-protected PST files<\/li>\n<\/ul><p><strong>Follow these steps to repair corrupt PST files by using Stellar Repair for Outlook:<\/strong><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforOutlook-Professional-Blog.exe\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"226\" height=\"62\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/01\/Free-download-for-windows-1.png\" alt=\"Free Download for Windows\" class=\"wp-image-122415 apply-gradient-on-post-images\"><\/a><\/figure>\n<\/div><p>Install the software and Launch the software and click <strong>Select Outlook PST<\/strong> in the Home tab.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" class=\"apply-gradient-on-post-images\" src=\"https:\/\/www.stellarinfo.com\/public\/image\/catalog\/screenshot\/pst-repair\/stellar-repair-for-outlook-main-screen.png\" alt=\"Select PST File for Repair Window\" style=\"width:580px;height:310px\"><\/figure>\n<\/div><p>A new window will open.<\/p><p>Click <strong>Browse<\/strong> and enter the location of the PST file that you want to repair.<\/p><p><strong><em>Note:<\/em><\/strong><em> If you don&rsquo;t know the location of the PST, click <strong>Find<\/strong>.<\/em><\/p><p>Click <strong>Repair <\/strong>to initiate scanning.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Repairing-PST-File-Window-1024x547.jpg\" alt=\"Repairing PST File Window\" class=\"wp-image-61205 apply-gradient-on-post-images\" style=\"width:585px;height:313px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Repairing-PST-File-Window-1024x547.jpg 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Repairing-PST-File-Window-300x160.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Repairing-PST-File-Window-768x410.jpg 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/Repairing-PST-File-Window.jpg 1082w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><p>Once scanning is finished, a window will appear with the list of restored files and folders that are available in the PST file.<\/p><p>Select the files and folders you want to save and click <strong>Save Repaired File<\/strong> in the Home tab.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"321\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/image-65.png\" alt=\"Preview Window for Recoverable Files\" class=\"wp-image-61208 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/image-65.png 602w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/07\/image-65-300x160.png 300w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure>\n<\/div><p>A window will appear with different file formats for saving the recovered mailbox data.<\/p><p>Pick a file format for saving the repaired data.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" class=\"apply-gradient-on-post-images\" src=\"https:\/\/www.stellarinfo.com\/public\/image\/catalog\/screenshot\/pst-repair\/stellar-repair-for-outlook-saving.png\" alt='\"Save As\" Window Showing Different File Formats '><\/figure>\n<\/div><p>7. Click <strong>Browse<\/strong> and enter the location where you want to save the repaired files and click <strong>OK<\/strong>.<\/p><p>Repairing the PST file by using Stellar Repair for Outlook can help fix the <strong>unknown error code 0x80070002.<\/strong><\/p><h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclusion<\/strong><\/h2><p>When using Microsoft Outlook, you may come across the <strong>error code 0x80070002<\/strong>. The error occurs if the path to save the PST is inaccessible\/broken or the PST file is corrupt. You can try to resolve the error by creating a new path for the PST file. For fixing minor corruption in the PST file, you can use the Microsoft Outlook Inbox Repair tool. However, if the PST file is severely corrupted, use a specialized PST repair tool such as <strong>Stellar Repair for Outlook<\/strong>. This advanced software repairs and recovers all mailbox items such as email, attachments, notes, contacts, etc., in a few clicks.<\/p><p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook is a feature-rich and powerful email client that&rsquo;s used by&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/error-code-0x80070002-in-outlook\/\">Continue reading <span class=\"screen-reader-text\">An Unknown Error Occurred Error Code 0x80070002 in Outlook<\/span><\/a><\/p>\n","protected":false},"author":39,"featured_media":61249,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825],"tags":[1504,313,379],"class_list":["post-61201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-pst-file","tag-error-code-0x80070002-in-outlook","tag-ms-outlook-problems-and-solutions","tag-outlook-error","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>An Unknown Error Occurred Error Code 0x80070002 in Outlook<\/title>\n<meta name=\"description\" content=\"Fix error code 0x80070002 in MS Outlook. 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