{"id":62421,"date":"2020-08-11T18:32:09","date_gmt":"2020-08-11T18:32:09","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=62421"},"modified":"2025-04-22T05:11:15","modified_gmt":"2025-04-22T05:11:15","slug":"fix-code-19-error","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-code-19-error\/","title":{"rendered":"How to Fix Code 19 Error in Windows 10?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><blockquote class=\"note_alert\">\n<p><em>When I connect my hard disk drive to the system and try to access it, it doesn&rsquo;t run. When I check in the Device Manager, I get this error &lsquo;Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.&nbsp; (Code 19)&rsquo;. Not only hard drive, but this also seems to be affecting all my USB drives. There is a lot of data on my hard drive. Please tell me how do I recover and fix this issue. Any help will be appreciated!<\/em><\/p>\n<cite>-Windows User<\/cite><\/blockquote><p>(<strong>See Image 1<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"239\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-18.png\" alt=\"error-code-19\" class=\"wp-image-62424 apply-gradient-on-post-images\" style=\"width:487px;height:186px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-18.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-18-300x115.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 1: Code 19 <em>Error<\/em> <\/span><\/em><\/figcaption><\/figure>\n<\/div><p>Code 19 errors generally occur due to:<\/p><ul class=\"wp-block-list\">\n<li>Incompatible device driver<\/li>\n\n\n\n<li>Corrupt driver<\/li>\n\n\n\n<li>Hardware issues<\/li>\n\n\n\n<li>Corrupt or invalid registry entry<\/li>\n<\/ul><p>The above reasons lead to Code 19 Error appear on the screen whenever you try to access the drive. This error makes the drives inaccessible and even leads the system to malfunction. In such a situation, you will not be able to access the data. You may use a <a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">windows data recovery software<\/a> to recover the lost, inaccessible, or deleted data from a Windows PC. And to fix the Code 19 Error, follow the given troubleshooting methods.<\/p><h2 class=\"wp-block-heading\" id=\"methods-to-fix-code-19-errors-in-windows-10\"><strong>Methods to Fix Code 19 Errors in Windows 10<\/strong><\/h2><p class=\"has-vivid-red-color has-very-light-gray-background-color has-text-color has-background\"><strong>Method 1: Delete Invalid Registry Entries<\/strong><\/p><p>Corrupt or invalid UpperFilters and LowerFilters values in the registry may be the cause for Code 19 error in your Windows 10. You may delete these entries by following&nbsp; the given steps:<\/p><p>a. Open <em>Registry Editor<\/em> by pressing <em>Windows + R,<\/em> typing in <strong>regedit<\/strong> and hit <strong>Enter<\/strong>.<\/p><p>b. Open <strong>HKEY_LOCAL_MACHINE<\/strong> from the left pane, and go to <strong>SYSTEM<\/strong>. (<strong>See Image 2<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"331\" height=\"325\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-19.png\" alt=\"open-system-under-hkey-local-machine\" class=\"wp-image-62426 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-19.png 331w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-19-300x295.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-19-80x80.png 80w\" sizes=\"auto, (max-width: 331px) 100vw, 331px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 2: Open System under HKEY_LOCAL_MACHINE<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>c. Follow <strong>System &gt; CurrentControlSet<\/strong>.<\/p><p>d. From the available options, choose <strong>Control,<\/strong> and then go to <strong>Class<\/strong>. (<strong>See Image 3<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"317\" height=\"474\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-20.png\" alt=\"open-control-and-go-to-class\" class=\"wp-image-62427 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-20.png 317w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-20-201x300.png 201w\" sizes=\"auto, (max-width: 317px) 100vw, 317px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 3: Open Control and go to Class<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>e. Right-click on <strong>36FC9E60-C465-11CF-8056-444553540000)<\/strong>, and click <strong>Delete<\/strong>. (<strong>See Image 4<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"482\" height=\"483\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21.png\" alt=\"delete-the-registry-entry\" class=\"wp-image-62428 apply-gradient-on-post-images\" style=\"width:386px;height:387px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21.png 482w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21-300x300.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21-150x150.png 150w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21-200x200.png 200w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-21-80x80.png 80w\" sizes=\"auto, (max-width: 482px) 100vw, 482px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 4: Delete the registry entry<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>f. On the next prompt, if you see <strong>UpperFilters and LowerFilters<\/strong>, delete the entries.<\/p><p>g. Close the Registry Editor, restart your system and check if the error is fixed.<\/p><p class=\"has-vivid-red-color has-very-light-gray-background-color has-text-color has-background\"><strong>Method 2: Run a Hardware &amp; Device Troubleshooter<\/strong><\/p><p>If this error occurs due to any hardware issue in the system, you may run the <strong>&lsquo;Hardware and Device troubleshooter<\/strong>.<strong>&rsquo;<\/strong> It is a Windows built-in troubleshooting utility that helps you fix any issue with the system&rsquo;s hardware or external drives. Try out the given steps to get rid of the problem:<\/p><p>a. Press <strong>Windows + I.<\/strong> The <strong>Settings<\/strong> app will open on the screen.<\/p><p>b. Navigate to <strong>Update &amp; Security<\/strong> and then move to <strong>Troubleshoot<\/strong>.<\/p><p>c. Find <em>Hardware and Devices<\/em> on the right and click <strong>Run the troubleshooter<\/strong>. (<strong>See Image 5<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"376\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-22.png\" alt=\"run-hardware-and-device-troubleshooter\" class=\"wp-image-62432 apply-gradient-on-post-images\" style=\"width:506px;height:304px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-22.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-22-300x181.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 5: Run Hardware and Device troubleshooter<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>d. Exit the app once the process is done. Restart the system to check if the error is fixed.<\/p><p><strong>Method 3: Update Device Driver<\/strong><\/p><p>Error Code 19 may also occur due to corrupt\/faulty or incompatible device drivers. Updating the device drivers may fix the error in this case. To do so, follow the given steps:<\/p><p>a. Press <strong>Windows + X<\/strong> to go to <em>Start<\/em> and go to <strong>Device Manager<\/strong>.<\/p><p>b. Locate and choose the category of the devices.<\/p><p>c. Find the name of the devices, right-click on the driver you want to update, and click <strong>Properties<\/strong>.<\/p><p>d. Click <strong>Update Driver<\/strong>. (<strong>See Image 6<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"458\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-23.png\" alt=\"update-device-driver\" class=\"wp-image-62434 apply-gradient-on-post-images\" style=\"width:365px;height:404px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-23.png 414w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-23-271x300.png 271w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 6: Update device driver<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>e. On the next prompt, choose <strong>Search automatically for updated driver software<\/strong>. (<strong>See Image 7<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"453\" height=\"285\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-24.png\" alt=\"search-automatically-for-updated-driver-software\" class=\"wp-image-62435 apply-gradient-on-post-images\" style=\"width:391px;height:246px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-24.png 453w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-24-300x189.png 300w\" sizes=\"auto, (max-width: 453px) 100vw, 453px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 7: Search automatically for update driver software<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>f. Windows will start searching for the latest driver for the device. Update the driver and close the window. Restart the system and check if the error is solved. If the problem is not fixed, you may roll back the update.<\/p><p><strong>Method 4: Roll Back Driver<\/strong><\/p><p>You may also roll back the driver to the previous version to fix the Code 19 errors in Windows PC. Follow the given steps:<\/p><p>a. Go to <strong>Device Manager<\/strong>, select the device category, and see the devices connected to the system.<\/p><p>b. Select the device for which you want to roll-back the driver, right-click on it, and go to <strong>Properties<\/strong>.<\/p><p>c. Navigate to <strong>Driver<\/strong> tab and follow <strong>Roll Back Driver &gt; OK<\/strong>. (<strong>See Image 8<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"397\" height=\"469\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-25.png\" alt=\"roll-back-driver\" class=\"wp-image-62436 apply-gradient-on-post-images\" style=\"width:304px;height:359px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-25.png 397w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-25-254x300.png 254w\" sizes=\"auto, (max-width: 397px) 100vw, 397px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 8: Roll Back Driver<\/span><\/em><\/figcaption><\/figure>\n<\/div><p class=\"has-vivid-red-color has-very-light-gray-background-color has-text-color has-background\"><strong>Method 5: Uninstall and then Reinstall the Driver<\/strong><\/p><p>You may also try to fix the code 19 error by uninstalling the corrupt\/faulty driver and then installing the compatible driver for the device. To do so, follow the given steps:<\/p><p>a. Open Device Manager and right-click on the device driver that you want to uninstall.<\/p><p>b. If you can see <strong>&lsquo;<em>Uninstall&rsquo;<\/em><\/strong> option, click on it and wait until the process is done.<br><strong>Or<\/strong><br>If you see the <strong>Properties<\/strong> tab, click on it and then click on <strong>Uninstall Driver &gt; OK<\/strong>. (<strong>See Image 9)<\/strong><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"458\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-26.png\" alt=\"uninstall-device-driver\" class=\"wp-image-62437 apply-gradient-on-post-images\" style=\"width:374px;height:414px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-26.png 414w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-26-271x300.png 271w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 9: Uninstall device driver<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>c. Click <strong>Delete<\/strong> to remove the driver package from the system.<\/p><p>d. Navigate to Action menu and follow <strong>Scan for hardware changes &gt; Reinstall the driver.<\/strong><\/p><p>e. Once the driver is reinstalled, close the window and reboot the PC. Now see if the problem is solved.<\/p><p class=\"has-vivid-red-color has-very-light-gray-background-color has-text-color has-background\"><strong>Method 6: Perform System Restore<\/strong><\/p><p>Perform<a href=\"https:\/\/www.stellarinfo.com\/blog\/windows-system-restore-not-working\/\" target=\"_blank\" rel=\"noreferrer noopener\"> System Restore<\/a> if all of these methods fail to fix Code 19 error. This process will bring the system back to its default settings and naturally fix the error. However, restoring to default settings means you will lose all your system data. So remember to take back up of your data before going ahead with this process. Once you have backed up your data, perform the System Restore with the following steps:<\/p><p>a. In Windows search box, type <strong>Create<\/strong> <strong>a restore point<\/strong>, and open it.<\/p><p>b. In the open window, go to <strong><em>System Protection<\/em><\/strong> and click <strong>System Restore<\/strong>. (<strong>See Image 10<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"611\" height=\"704\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-27.png\" alt=\"perform-system-restore\" class=\"wp-image-62439 apply-gradient-on-post-images\" style=\"width:409px;height:471px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-27.png 611w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-27-260x300.png 260w\" sizes=\"auto, (max-width: 611px) 100vw, 611px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 10: Perform System Restore<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>c. On the next prompt, click <strong>Next<\/strong>.<\/p><p>d. Afterward, click Scan for the affected program, and click <strong>Next<\/strong>. (<strong>See Image 11)<\/strong><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-28.png\" alt=\"scan-for-affected-programs\" class=\"wp-image-62442 apply-gradient-on-post-images\" style=\"width:431px;height:350px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-28.png 566w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-28-300x243.png 300w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 11: Scan for affected programs<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>e. Complete the process by clicking <strong>Finish<\/strong>. (<strong>See Image 12<\/strong>)<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-29.png\" alt=\"complete-system-restore-process\" class=\"wp-image-62443 apply-gradient-on-post-images\" style=\"width:433px;height:351px\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-29.png 566w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/08\/image-29-300x243.png 300w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><figcaption class=\"wp-element-caption\"><em><span class=\"has-inline-color has-vivid-cyan-blue-color\">Image 12: Complete the system restore process<\/span><\/em><\/figcaption><\/figure>\n<\/div><p>d. Once the process is finished, you may restart your PC and check if the error is solved now.<\/p><p>[<strong>Note:<\/strong> The above method may cause severe data loss if you forget to take back-up of your data. In case that happens, use an advanced data recovery tool to get back your lost or deleted data].<\/p><p class=\"has-text-align-left has-very-dark-gray-color has-very-light-gray-background-color has-text-color has-background\"><strong><em>Can&rsquo;t access your data due to Code 19 Error?<\/em><\/strong><\/p><h3 class=\"wp-block-heading\" id=\"h-recover-data-with-data-recovery-tool\"><strong>Recover Data with Data Recovery Tool<\/strong><\/h3><p>If you have lost access to the data due to Code 19 error on Windows PC, you must recover your important data from the drive to keep it safe. You may try using a data retrieval tool, such as <a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Data Recovery<\/a> to restore lost documents, email files, photos, videos, and more. This DIY software can efficiently extract the data from a Windows PC and storage media device, such as HDD, SSD, USB, memory cards, and more. The data also be retrieved from formatted, corrupted, or encrypted internal or external devices.<\/p><p><strong>Wrapping Up:<\/strong><\/p><p>The Code 19 error is one of the most common error codes generated by Device Manager in Windows PC. This error occurs due to corrupt or faulty registry entries, incompatible\/corrupt device drivers, or hardware issues with the system. You may try fixing this error by deleting the invalid registry, updating\/uninstalling corrupt drivers, and running hardware and device troubleshooter. You may also perform system restore. However, this method can lead to data loss. In such a situation, using data recovery software such as Stellar Data Recovery may be the best way to get back your data. The tool is efficient at extracting any type of data from Windows 10 and different storage devices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When I connect my hard disk drive to the system and try&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-code-19-error\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Code 19 Error in Windows 10?<\/span><\/a><\/p>\n","protected":false},"author":37,"featured_media":62447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[692],"tags":[1533,207,922],"class_list":["post-62421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-windows-data-recovery-standard","tag-code-19-error","tag-data-recovery-software","tag-windows-data-recovery","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Code 19 Error in Windows 10?<\/title>\n<meta name=\"description\" content=\"Read this guide to fix Code 19 errors on Windows 10. 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