{"id":63933,"date":"2020-09-05T14:28:48","date_gmt":"2020-09-05T14:28:48","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=63933"},"modified":"2023-05-19T03:54:50","modified_gmt":"2023-05-19T03:54:50","slug":"fix-photos-app-crashing-issue-on-windows-10","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-photos-app-crashing-windows\/","title":{"rendered":"Fix Photos App Crashing Issue on Windows 10"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p><em>&lsquo;Windows 10 Photos app crashing when I open image.&rsquo;<\/em><\/p><p><em>&lsquo;Photos import is not working in Windows 10.&rsquo;<\/em><\/p><p><em>&lsquo;Photos app keeps crashing on Windows 10.&rsquo;<\/em><\/p><p><em>&lsquo;Photos app closes after 5 seconds<\/em><\/p><p>&lsquo;<em>Every time I attempt to share images using the Photos app, the system crashes.&rsquo;&nbsp;&nbsp;<\/em><\/p><p>Users in various forums report these and many other complaints relating to the Photos app in Windows 10.<\/p><p>Photos are an integral aspect of your life and it&rsquo;s frustrating when your default photo viewer application doesn&rsquo;t let you view, edit, or share your images easily.<\/p><p>Microsoft Photos on Windows 10 is a multi-featured built-in app for viewing, editing, and sharing pictures.<\/p><p>Addressing the problem, here we are sharing the methods to fix the Microsoft Photos app problems like crashing, slow, freezing, etc.<\/p><h2 class=\"wp-block-heading\" id=\"why-does-the-photos-app-crash-on-windows-10?\">Why does the Photos app crash on Windows 10?<\/h2><p>There is no specific reason. But a bug in the app, Windows OS glitches, virus or malware in the system, or even corruption in the app program files can cause the Photos app keeps crashing and other problems.<\/p><h2 class=\"wp-block-heading\" id=\"methods-to-fix-photos-app-keeps-crashing-on-windows-10\">Methods to Fix Photos App keeps Crashing on Windows 10<\/h2><ol class=\"wp-block-list\" type=\"1\">\n<li>Update the Photos app<\/li>\n\n\n\n<li>Run the Windows Troubleshooter<\/li>\n\n\n\n<li>Reset Photos App<\/li>\n\n\n\n<li>Restore Default Libraries<\/li>\n\n\n\n<li>Reinstall the Photos app on Windows 10<\/li>\n\n\n\n<li>Re-register Store Apps<\/li>\n<\/ol><h3 class=\"wp-block-heading\" id=\"h-method-1-update-the-photos-app\"><strong>Method 1: Update the Photos app<\/strong><\/h3><p>This one is simple. Whenever Windows 10 apps give you a hard time, simply update them. App updates fix bugs and glitches in them. So update the Photos app to the latest version from Microsoft Store and see if this fixes the issue.<\/p><p><strong>Steps to update the Photos app:<\/strong><\/p><ul class=\"wp-block-list\" type=\"1\">\n<li>Open the Microsoft Store app on your PC.<\/li>\n\n\n\n<li>Click on the three dots at the top-right corner.<\/li>\n\n\n\n<li>Click on <strong>Downloads and updates.<\/strong><\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"255\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-23.jpg\" alt=\"\" class=\"wp-image-135420 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-23.jpg 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-23-300x123.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-23-150x61.jpg 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><figcaption class=\"wp-element-caption\">Figure: <em>Download and updates in Microsoft Store<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click <strong>Get updates. <\/strong>Check if any updates for the <strong>Photos<\/strong> app is available and click <strong>Update<\/strong>.<\/li>\n<\/ul><p class=\"has-background has-text-align-left has-very-light-gray-background-color\"><strong><span style=\"color: #ff0000;\">TIP to Fix Image not opening in the Photos app!<\/span> <br><\/strong>If an image is not opening in the Photos app, try an alternative photo viewer. If it still doesn&rsquo;t open, the image file may be corrupt. Download <u><a href=\"https:\/\/www.stellarinfo.com\/photo-repair-software.php\">Stellar Repair for Photo<\/a><\/u> on your PC. The software can easily fix corruption in the file header, data, invalid image file structure, unknown or invalid marker, etc. You can repair JPEG\/ JPG, TIFF, DNG, CR2, NEF, ARW, SR2, and other RAW image formats from any camera.<em><br><\/em><\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforPhoto-Blog.exe\"><img decoding=\"async\" class=\"apply-gradient-on-post-images\" src=\"https:\/\/www.stellarinfo.com\/images\/free-download-windows.png\" alt=\"Free Download Button\"><\/a><\/figure><h3 class=\"wp-block-heading\" id=\"h-method-2-run-the-windows-troubleshooter\"><strong>Method 2: Run the Windows Troubleshooter<\/strong><\/h3><p>Windows 10 has a built-in troubleshooting feature that helps to fix problems in your PC including those related to apps. Use this feature to troubleshoot the Photos app crashing in Windows 10.<\/p><p><strong>Steps to troubleshoot Windows 10:<\/strong><\/p><ul class=\"wp-block-list\" type=\"1\">\n<li>Go to <strong>Control Panel<\/strong> on your PC.<\/li>\n\n\n\n<li>Select <strong>Troubleshooting<\/strong>.<\/li>\n\n\n\n<li>On the top-left pane, click <strong>View all<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"537\" height=\"283\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-24.jpg\" alt=\"\" class=\"wp-image-135422 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-24.jpg 537w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-24-300x158.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-24-150x79.jpg 150w\" sizes=\"auto, (max-width: 537px) 100vw, 537px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Troubleshooting window to fix the Photos app<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>List of all apps appears. Select Windows Store Apps.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"456\" height=\"593\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-25.jpg\" alt=\"\" class=\"wp-image-135425 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-25.jpg 456w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-25-231x300.jpg 231w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-25-150x195.jpg 150w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Select Windows Store Apps to fix Photos app crash<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Windows Store Apps troubleshoot box appears. Click <strong>Next<\/strong> to begin troubleshooting.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-method-3-reset-the-photos-app\"><strong>Method 3: Reset the Photos App<\/strong><\/h3><p>&lsquo;Reset&rsquo; most often resolves the Photos app conflict with the system. Many users have reported successfully fixing the Photos app crashing in Windows 10 by using the Reset option.<\/p><p><strong>Steps to reset the Photos app:<\/strong><\/p><ul class=\"wp-block-list\" type=\"1\">\n<li>Open <strong>Start &gt; Settings &gt; Apps &gt; Apps &amp; features<\/strong><\/li>\n\n\n\n<li>Scroll down to the <strong>Photos<\/strong> app and select it.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"469\" height=\"250\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-26.jpg\" alt=\"\" class=\"wp-image-135426 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-26.jpg 469w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-26-300x160.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-26-150x80.jpg 150w\" sizes=\"auto, (max-width: 469px) 100vw, 469px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Microsoft Photos app under Settings<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click <strong>Advanced options.<\/strong><\/li>\n\n\n\n<li>Scroll down and select <strong>Reset<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"342\" height=\"429\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-27.jpg\" alt=\"\" class=\"wp-image-135427 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-27.jpg 342w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-27-239x300.jpg 239w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-27-150x188.jpg 150w\" sizes=\"auto, (max-width: 342px) 100vw, 342px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Reset button in the Photos App<\/em><\/figcaption><\/figure>\n<\/div><p>Now, restart your computer. Next, check the Windows 10 Photos app crashing is fixed or not.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-4-restore-default-libraries\"><strong>Method 4: Restore Default Libraries<\/strong><\/h3><p>Windows 10 has the <strong>&lsquo;Saved Pictures&rsquo;<\/strong> folder as one of its libraries. It is a system-generated folder linked with the Photos app that stores recently viewed pictures. You can try to fix the Photos app crashing issue by restoring the Windows 10 libraries.<\/p><p><strong>Steps to restore default Libraries:<\/strong><\/p><ul class=\"wp-block-list\" type=\"1\">\n<li>Open Windows Explorer.<\/li>\n\n\n\n<li>On the top menu bar, click the <strong>View<\/strong> tab.<\/li>\n\n\n\n<li>Click on <strong>Navigation Pane <\/strong>in the top-left corner and select <strong>Show Libraries<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"349\" height=\"276\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-28.jpg\" alt=\"\" class=\"wp-image-135428 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-28.jpg 349w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-28-300x237.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-28-150x119.jpg 150w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Show libraries under Navigation pane<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Right-click on <strong>Libraries <\/strong>and choose Restore default libraries.<\/li>\n<\/ul><p>Now check whether the Photos App freezing or crashing issue on Windows 10 is resolved.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-5-reinstall-photos-app-in-windows-10\"><strong>Method 5: Reinstall Photos app in Windows 10<\/strong><\/h3><p>If the above methods don&rsquo;t help fix the Windows 10 Photos app crashing issue when opening or importing files, try reinstalling the Photos app. First, uninstall the Photos app and then reinstall from the Microsoft Store.<strong><\/strong><\/p><p><strong>Steps to reinstall Photos App<\/strong><\/p><ol class=\"wp-block-list\" type=\"1\">\n<li>In the search bar, type <em>Windows PowerShell<\/em>.<\/li>\n\n\n\n<li>Right-click on <strong>Windows PowerShell<\/strong> and select <strong>Run as administrator<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"310\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-29.jpg\" alt=\"\" class=\"wp-image-135429 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-29.jpg 494w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-29-300x188.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-29-150x94.jpg 150w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Windows PowerShell in Windows 10<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Right-click on PowerShell. The <strong>Command Prompt<\/strong> window opens. Copy and paste this command: <em>get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage<\/em>.<\/li>\n\n\n\n<li>Press <strong>&lsquo;Enter&rsquo;<\/strong>.&nbsp; This will uninstall the Photos app. Wait till the process finishes.<\/li>\n\n\n\n<li>Next, reboot Windows 10.<\/li>\n\n\n\n<li>After reboot, open Microsoft Store and reinstall the Photos App.<\/li>\n<\/ul><p>This should fix Windows 10 Photos App crashing.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-6-re-register-store-apps\"><strong>Method 6: Re-register Store Apps<\/strong><\/h3><p>An error or corruption in the Microsoft Store app package can cause the apps to crash every time you try to access them. You can fix the issue by re-registering the Store apps package.<\/p><p><strong>Steps to re-register apps package on Windows 10:<\/strong><\/p><ul class=\"wp-block-list\">\n<li>In the search bar, type <em>Windows PowerShell<\/em>.<\/li>\n\n\n\n<li>Right-click on <strong>Windows PowerShell<\/strong> and select <strong>Run as administrator<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"494\" height=\"310\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-30.jpg\" alt=\"\" class=\"wp-image-135430 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-30.jpg 494w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-30-300x188.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/05\/image-30-150x94.jpg 150w\" sizes=\"auto, (max-width: 494px) 100vw, 494px\" \/><figcaption class=\"wp-element-caption\"><em>Figure: Windows PowerShell in Windows 10<\/em><\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Right-click on PowerShell. Command Prompt window opens. Copy and paste this command:<em> Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register &ldquo;$($_.InstallLocation)\\AppXManifest.xml&rdquo;}<\/em><\/li>\n\n\n\n<li>As the re-register process finishes, restart your computer.<\/li>\n<\/ul><p>This should fix the Photos app crashing issue in Windows 10.<\/p><h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclusion<\/strong><\/h2><p>It is annoying when the Photos app crashes in Windows 10. The default Photos Viewer is a vital application on your PC that lets you access pictures and graphics on the system. However, you can fix the Photos app keeps crashing or freezing issues using one of the above methods.<\/p><p><strong>Also, which method worked for you, or is there any other technique that resolved the Photos app problem on your Windows 10 PC? Do share with our readers in the comment box below.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&lsquo;Windows 10 Photos app crashing when I open image.&rsquo; &lsquo;Photos import is&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-photos-app-crashing-windows\/\">Continue reading <span class=\"screen-reader-text\">Fix Photos App Crashing Issue on Windows 10<\/span><\/a><\/p>\n","protected":false},"author":35,"featured_media":63953,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[617],"tags":[1559,1560,1561],"class_list":["post-63933","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-photo-repair","tag-photos-app","tag-photos-app-crash","tag-windows-10-photos-app","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix Photos App Crashing Issue on Windows 10 | Stellar<\/title>\n<meta name=\"description\" content=\"Photos app on Windows 10 crashes. 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