{"id":64308,"date":"2020-09-11T20:38:19","date_gmt":"2020-09-11T20:38:19","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=64308"},"modified":"2026-03-02T11:49:57","modified_gmt":"2026-03-02T11:49:57","slug":"fix-your-pc-ran-into-problem","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-your-pc-ran-into-problem\/","title":{"rendered":"[Fixed] Your PC Has Ran into Problem and Needs to Restart"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>A blue screen error, also called kernel error, stop code or BSOD, is a common Windows error users experience in different circumstances. It appears with a sad emoji and a message stating, <strong>&lsquo;Your PC has run into a problem and needs to restart&rsquo;<\/strong> with different error codes. The error may show up on the screen while binge-watching your favorite shows, playing video games, installing Windows updates, or during a simple data-transfer process.<\/p><p>It usually occurs when a hardware component, driver, software, or even a process critical for Windows stops working or gets damaged. As a response, Windows restarts or shuts down unexpectedly to protect the device and its data.<\/p><p>Frequent BSoD errors can be a sign of severe hardware damage. The error may cause repeated system crashes, boot loops, or even make the system completely unbootable, leaving Windows users clueless about how to resolve it. The worst part is DATA LOSS! We can easily lose confidential, important, and private data while facing such a situation.<\/p><p>Here, you will find all the issues that occur due to this kernel error, its causes, and solutions to fix it quickly.<\/p><h2 class=\"wp-block-heading\" id=\"stop-codes-associated-with-this-bsod-error\"><strong>Stop Codes associated with this BSoD error<\/strong><\/h2><p>This blue screen can repeatedly appear with different stop codes. Here&rsquo;s a list of common stop codes experienced by many users:<\/p><ul class=\"wp-block-list\">\n<li>APC_INDEX_MISMATCH<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/blog\/windows-stop-code-bad-system-config-info\/\" target=\"_blank\" rel=\"noreferrer noopener\">BAD SYSTEM CONFIG INFO<\/a><\/li>\n\n\n\n<li>UNEXPECTED KERNEL MODE TRAP<\/li>\n\n\n\n<li>UNMOUNTABLE BOOT VOLUME<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/blog\/fix-critical-process-died-bsod-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRITIAL_PROCESS_DIED<\/a><\/li>\n\n\n\n<li>MANUALLY_INITIATED_CRASH<\/li>\n\n\n\n<li>MEMORY MANAGEMENT<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/blog\/dpc-watchdog-violation-error\/#:~:text=DPC%20Watchdog%20Violation%20blue%20screen,%2C%20unsupported%20SSD%20firmware%2C%20etc.\" target=\"_blank\" rel=\"noreferrer noopener\">DPC_WATCHDOG_VIOLATION<\/a><\/li>\n\n\n\n<li>DRIVER POWER STATE FAILURE<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/blog\/fix-irql_not_less_or_equal-error-windows-10\/\" target=\"_blank\" rel=\"noreferrer noopener\">IRQL_NOT_LESS_OR_EQUAL<\/a><\/li>\n\n\n\n<li>DRIVER_VERIFIER_DETECTED_VIOLATION<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/article\/hal_initialization_failed-error-windows-10.php\" target=\"_blank\" rel=\"noreferrer noopener\">HAL_INITIALIZATION_FAILED<\/a><\/li>\n\n\n\n<li>INACCESSIBLE BOOT DEVICE<\/li>\n\n\n\n<li>KERNEL SECURITY CHECK FAILURE<\/li>\n\n\n\n<li>WDF_VIOLATION<\/li>\n\n\n\n<li><a href=\"https:\/\/www.stellarinfo.com\/blog\/fix-whea-uncorrectable-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHEA_UNCORRECTABLE_ERROR<\/a><\/li>\n\n\n\n<li>You may also receive error codes, such as&nbsp;<a href=\"https:\/\/www.stellarinfo.com\/blog\/error-code-0xc0000001\/\" target=\"_blank\" rel=\"noreferrer noopener\">0xc0000001<\/a>,&nbsp;<a href=\"https:\/\/www.stellarinfo.com\/blog\/0x000000f4-blue-screen-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">0x000000f4<\/a>,&nbsp;<a href=\"https:\/\/www.stellarinfo.com\/blog\/solved-how-to-fix-error-code-0x80070005-a-complete-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">0x80070005<\/a>, etc.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"what-caused-this-bsod-error?\"><strong>What Caused this BSoD Error?<\/strong><\/h2><p>As there could be different stop codes associated with the <strong>&lsquo;PC ran into a problem and needs to restart&rsquo;<\/strong> error, the reasons may vary. However, the most common ones are given as follows:<\/p><ul class=\"wp-block-list\">\n<li>Problematic Windows update<\/li>\n\n\n\n<li>Corrupt or faulty device drivers<\/li>\n\n\n\n<li>A corrupted or bad-sectored hard drive<\/li>\n\n\n\n<li>A faulty RAM<\/li>\n\n\n\n<li>Malware attack<\/li>\n\n\n\n<li>Missing or corrupted system files<\/li>\n\n\n\n<li>Problematic third-party app\/software<\/li>\n\n\n\n<li>Incorrect memory dump settings<\/li>\n<\/ul><p>Irrespective of the reasons, you can fix the error using the methods shared below. However, some methods themselves might cause data loss if not executed properly.<\/p><h3 class=\"wp-block-heading\"><strong>Part 1: Recover &amp; Protect Your Data<\/strong><\/h3><p>First things first&mdash;look for a backup of your data. If one is available, there&rsquo;s nothing to worry about. However, if the backup folder(s) is unavailable, incomplete, or corrupted, use professional data recovery software, such as <strong><a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery-professional.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Data Recovery Professional<\/a><\/strong>.<\/p><p>The software recovers all types of data in case of deletion, formatting, corruption, and more. Using the <strong>&ldquo;Create Recovery Drive&rdquo;<\/strong> feature, you can create a bootable media to boot into a crashed or BSoD-affected computer and recover all your important files. Learn more in the video.<\/p><figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Recover Data from an Unbootable System or Crashed OS with Stellar Data Recovery\" width=\"750\" height=\"422\" src=\"https:\/\/www.youtube.com\/embed\/LdA6wAL7qhg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure><h3 class=\"wp-block-heading\"><strong>Part 2: Fix &lsquo;Your PC has run into problem&rsquo; Error<\/strong><\/h3><p>Now that you&rsquo;ve recovered data, you can start fixing the error using the methods discussed here, considering the scenarios.<\/p><h2 class=\"wp-block-heading\" id=\"scenario-1:-you-are-able-to-boot-into-safe-mode\"><strong>Scenario 1: You are able to boot into Safe Mode<\/strong><\/h2><p>If you are able to boot your Windows PC into safe mode, it helps start Windows with limited drivers, services, and apps. If the &lsquo;Your PC has run into problem&rsquo; error doesn&rsquo;t appear in Safe Mode, remove the basic drivers, services, or settings that seem to be causing the error.<\/p><p><strong><u>Steps to boot into Safe Mode:<\/u><\/strong><\/p><p>Reboot your device if it&rsquo;s turned on. The moment you see the Windows logo or the brand manufacturer&rsquo;s logo on the screen, hold the power button until the device shuts down.<\/p><ul class=\"wp-block-list\">\n<li>Restart your system and hold the power button to shut down your system thrice. After shutting down the system third time, you will be able to see the Recovery screen. There, choose <strong>See advanced repair<\/strong> <strong>options<\/strong>.<\/li>\n\n\n\n<li>On the following prompt, follow <strong>Troubleshoot &gt; Advanced options &gt; Startup Settings<\/strong>.<\/li>\n\n\n\n<li>Then, press <strong>F4<\/strong> to <strong>Enable Safe Mode<\/strong> and click <strong>Restart<\/strong> to boot your system in Safe Mode.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-settings.png\" alt=\"Startup settings\" class=\"wp-image-174590 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-settings.png 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-settings-300x225.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-settings-768x576.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-settings-150x113.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Once done, proceed with the methods discussed below.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>Method 1: Uninstall Problematic Windows Update<\/strong><\/h3><p>Buggy Windows updates are one of the most common reasons behind <strong>&lsquo;your device has run into a problem&rsquo; <\/strong>error. If you&rsquo;ve installed any Windows update recently and started facing this error after that, try to uninstall that update with the given steps:<\/p><ul class=\"wp-block-list\">\n<li>Press&nbsp;<strong>Windows + I<\/strong>&nbsp;to open&nbsp;<strong>Settings<\/strong>&nbsp;and navigate to&nbsp;<strong>Update &amp; Security<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"661\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Update-Security.png\" alt=\"Settings Update &amp; Security.\" class=\"wp-image-174591 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Update-Security.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Update-Security-283x300.png 283w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Update-Security-150x159.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Follow&nbsp;<strong>View update history &gt; Uninstall updates<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"483\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/update-history-Uninstall-updates.png\" alt=\"update history Uninstall updates\" class=\"wp-image-174592 apply-gradient-on-post-images\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/update-history-Uninstall-updates.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/update-history-Uninstall-updates-300x232.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/update-history-Uninstall-updates-150x116.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Locate the recently installed Windows update that seems to be causing the problem.<\/li>\n\n\n\n<li>Right-click on the update and click&nbsp;<strong>Uninstall<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"389\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Control-Panel-Uninstall.png\" alt=\"Control Panel Uninstall\" class=\"wp-image-174593 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Control-Panel-Uninstall.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Control-Panel-Uninstall-300x187.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Control-Panel-Uninstall-150x94.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>After uninstalling the Windows update, restart your system normally and check if the error persists.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>Method 2: Run CHKDSK Command<\/strong><\/h3><p>A corrupted hard drive or hard drive with bad sectors lead to different types of system errors, such as the above BSoD &ndash; &ldquo;Windows ran into a problem and needs to restart&rdquo; error.<\/p><p>You can run CHKDSK command through the command prompt utility. The CHKDSK command, when run with \/F and \/R parameters, checks and fixes hard drive issues, locates the bad sectors, and recovers the readable information. To do so, follow the steps given below:<\/p><ul class=\"wp-block-list\">\n<li>Go to Windows Search, type cmd, and click <strong>Run as administrator<\/strong> when you see Command Prompt in the search result.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"773\" height=\"353\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-CHKDSK-Command.png\" alt=\"Run CHKDSK Command\" class=\"wp-image-174594 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-CHKDSK-Command.png 773w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-CHKDSK-Command-300x137.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-CHKDSK-Command-768x351.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-CHKDSK-Command-150x68.png 150w\" sizes=\"auto, (max-width: 773px) 100vw, 773px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Now, type <strong>Chkdsk \/f \/r D:<\/strong> and hit <strong>Enter<\/strong>. (Replace <strong>D:<\/strong> with the letter of the drive you want to run the command for.)<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"578\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Type-Chkdsk-Command.jpg\" alt=\"Type Chkdsk Command\" class=\"wp-image-174595 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Type-Chkdsk-Command.jpg 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Type-Chkdsk-Command-300x278.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Type-Chkdsk-Command-150x139.jpg 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Let the scan finish. Once completed, check the results.<\/li>\n\n\n\n<li>If there are no further prompts to follow and the scan results are fine, close the Command Prompt window.<\/li>\n\n\n\n<li>Reboot your system and check if the problem is now solved.<\/li>\n<\/ul><p><strong>Read more to <\/strong><a href=\"https:\/\/learn.microsoft.com\/en-us\/windows-server\/administration\/windows-commands\/chkdsk?tabs=event-viewer\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>learn about the CHKDSK command&rsquo;s functionality<\/strong><\/a>.<\/p><h3 class=\"wp-block-heading\"><strong>Method 3: Update device driver<\/strong><\/h3><p>If a device driver on your system is corrupted or outdated, you may encounter <strong>&lsquo;your pc ran into a problem&rsquo; <\/strong>error. You may try updating the driver and see if that fixes the problem for good. Do so by following the steps mentioned below:<\/p><ul class=\"wp-block-list\">\n<li>Press&nbsp;<strong>Windows + X<\/strong>&nbsp;to open <strong>Device Manager<\/strong>.<\/li>\n\n\n\n<li>Select the driver with a&nbsp;yellow exclamatory mark&nbsp;and follow the instructions to&nbsp;<strong>Update Driver<\/strong>.<\/li>\n\n\n\n<li>Select the&nbsp;<strong>Search automatically for drivers&nbsp;<\/strong>option.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"776\" height=\"571\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Device-Manager.png\" alt=\"Device Manager\" class=\"wp-image-174596 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Device-Manager.png 776w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Device-Manager-300x221.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Device-Manager-768x565.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Device-Manager-150x110.png 150w\" sizes=\"auto, (max-width: 776px) 100vw, 776px\" \/><\/figure><p>Windows will start finding the latest driver software. If you find the latest version of the device driver, download it, and reboot your system to see if the issue is fixed.<\/p><p>You can also visit the manufacturer&rsquo;s site to download the latest driver for the respective device. For example, visit the <a href=\"https:\/\/www.nvidia.com\/en-us\/drivers\/\" target=\"_blank\" rel=\"noreferrer noopener\">official site<\/a> if you want to download the Nvidia graphic driver.<\/p><h3 class=\"wp-block-heading\"><strong>Method 4: Run Memory Diagnostic Tool<\/strong><\/h3><p>A faulty RAM can also be a culprit for causing the above error. You can test the RAM for issues using Windows default Memory Diagnostic tool. To do so, below steps are to be followed:<\/p><ul class=\"wp-block-list\">\n<li>Open Windows Memory Diagnostic tool from Windows Search.<\/li>\n\n\n\n<li>On the next prompt, click <strong>Restart now and check for problems (recommended)<\/strong> option.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"329\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Memory-Diagonistic.png\" alt=\"Windows Memory Diagonistic\" class=\"wp-image-174597 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Memory-Diagonistic.png 410w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Memory-Diagonistic-300x241.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Memory-Diagonistic-150x120.png 150w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>On restart, the system will boot with a RAM testing window.<\/li>\n\n\n\n<li>Let the tool test the RAM for issues. If the result shows sign of RAM failure, replace it with a new one and then check if the issue is gone.<\/li>\n<\/ul><p>You can also run memtest86 to check issues with the RAM.<\/p><h3 class=\"wp-block-heading\"><strong>Method 5: Uninstall Problematic Application\/Software<\/strong><\/h3><p>You may sometimes experience this BSoD error after installing a buggy or malicious software or application on your system. This happens when you download a third-party app or program.<\/p><p>If the app code is broken or executable files are missing, the app may not function properly and even cause issues on your system. In such scenario, you can try uninstalling the buggy or broken apps and see if it fixes the problem. To do so, follow the steps given below:<\/p><ul class=\"wp-block-list\">\n<li>Open&nbsp;<strong>Settings&nbsp;<\/strong>and go to&nbsp;Apps.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"519\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Apps.png\" alt=\"Settings Apps\" class=\"wp-image-174598 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Apps.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Apps-300x250.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Settings-Apps-150x125.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>In the&nbsp;<strong>Apps &amp; features<\/strong>&nbsp;window, select the application\/software that may be causing the problem, click on it, and select&nbsp;<strong>Uninstall<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"515\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/App-and-Features.png\" alt=\"App and Features\" class=\"wp-image-174599 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/App-and-Features.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/App-and-Features-300x248.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/App-and-Features-150x124.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><p>Once this process is completed, restart your system to check if the error is resolved.<\/p><h3 class=\"wp-block-heading\"><strong>Method 6: Run Windows Defender Program<\/strong><\/h3><p>Some users reported that malware on their system was behind this blue screen error. You can also check for malware on your system using the Windows Security feature in Settings. Follow the steps:<\/p><ul class=\"wp-block-list\">\n<li>Open <strong>Settings<\/strong>, go to <strong>Update &amp; Security &gt; Windows Security &gt; Virus &amp; threat protection<\/strong>.<\/li>\n\n\n\n<li>Check for <strong>Scan <\/strong>options there and go for Microsoft Defender Offline Scan.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"474\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Defender-Program.png\" alt=\"Windows Defender Program\" class=\"wp-image-174600 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Defender-Program.png 560w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Defender-Program-300x254.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Defender-Program-150x127.png 150w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/figure><p>Let the scan complete. Once done, reboot your system to check if the issues are solved.<\/p><h3 class=\"wp-block-heading\"><strong>Method 7: Modify the Memory Dump Setting<\/strong><\/h3><p>The memory dump in Windows, also called a core dump or crash dump records all useful data that helps identify why the system stopped working unexpectedly. It creates a new file every time the system experiences an issue. You may try modifying the memory dump settings to fix the error message <strong>&ldquo;PC ran into a problem.&rdquo;<\/strong> To do so, follow the given steps:<\/p><ul class=\"wp-block-list\">\n<li>Click on <strong>View advanced system<\/strong> settings.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"349\" height=\"365\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/View-Advanced-System-Settings.png\" alt=\"View Advanced System Settings\" class=\"wp-image-174601 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/View-Advanced-System-Settings.png 349w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/View-Advanced-System-Settings-287x300.png 287w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/View-Advanced-System-Settings-150x157.png 150w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Go to the&nbsp;<strong>Advanced<\/strong>&nbsp;tab, and under the&nbsp;<strong>Start-up<\/strong> <strong>and Recovery<\/strong>, click&nbsp;<strong>Settings<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"404\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Start-up-and-Recovery.png\" alt=\"Start up and Recovery\" class=\"wp-image-174602 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Start-up-and-Recovery.png 404w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Start-up-and-Recovery-264x300.png 264w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Start-up-and-Recovery-150x170.png 150w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>On the next prompt, uncheck&nbsp;<strong>Automatically reset<\/strong>.<\/li>\n\n\n\n<li>Under&nbsp;<strong>Write debugging information<\/strong>, select&nbsp;<strong>Complete memory dump<\/strong>&nbsp;from the drop-down list.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"470\" height=\"550\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Complete-memory-dump.png\" alt=\"Complete memory dump\" class=\"wp-image-174603 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Complete-memory-dump.png 470w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Complete-memory-dump-256x300.png 256w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Complete-memory-dump-150x176.png 150w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Save the changes, restart Windows, and see if the error is fixed.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>Method 8: Run SFC (System File Checker)<\/strong><\/h3><p>Sometimes, corrupted system files may cause this BSOD and other related errors. To fix it, run the SFC and DISM scans. Follow the below-mentioned steps:<\/p><ul class=\"wp-block-list\">\n<li>Press&nbsp;<strong>Windows + X<\/strong>&nbsp;and choose&nbsp;<strong>Command Prompt (Admin).<\/strong><\/li>\n\n\n\n<li>When&nbsp;Command Prompt&nbsp;screen appears, type&nbsp;<strong>SFC\/scannow<\/strong>&nbsp;command and hit&nbsp;<strong>Enter<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"388\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Command-Prompt-Admin.png\" alt=\"Command Prompt (Admin)\" class=\"wp-image-174604 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Command-Prompt-Admin.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Command-Prompt-Admin-300x187.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Command-Prompt-Admin-150x93.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Once the process is done, check if the issue got fixed.<\/li>\n\n\n\n<li>If the error is still there, you may run the DISM command.<\/li>\n\n\n\n<li>Open Command Prompt, run it as an administrator, and type the following commands:<\/li>\n<\/ul><p>DISM \/Online \/Cleanup-Image \/CheckHealth<\/p><p>DISM \/Online \/Cleanup-Image \/ScanHealth<\/p><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"468\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-command.png\" alt=\"Run command\" class=\"wp-image-174605 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-command.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-command-300x225.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Run-command-150x113.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Once done, check the results and then reboot your PC.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"scenario-2:-if-you-can&rsquo;t-boot-into-safe-mode\"><strong>Scenario 2: If you can&rsquo;t boot into Safe Mode<\/strong><\/h2><h3 class=\"wp-block-heading\"><strong>Method 9: Perform Startup Repair<\/strong><\/h3><p>If you cannot boot into Safe mode due to the&nbsp;&ldquo;your PC ran into a problem and needs to restart Windows 10&rdquo;&nbsp;error, you can simply perform a Startup Repair:<\/p><ul class=\"wp-block-list\">\n<li>Boot your system using a USB installation media (created using Windows&rsquo; media creation tool).<\/li>\n\n\n\n<li>When you see the <strong>Windows Setup<\/strong> screen, click&nbsp;<strong>Repair<\/strong> your computer.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"250\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Setup.png\" alt=\"Windows Setup\" class=\"wp-image-174606 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Setup.png 346w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Setup-300x217.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Windows-Setup-150x108.png 150w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>While you enter in&nbsp;<strong>Automatic Repair<\/strong>&nbsp;environment, click&nbsp;<strong>Advanced options<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"220\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Automatic-Repair.png\" alt=\"Automatic Repair\" class=\"wp-image-174607 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Automatic-Repair.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Automatic-Repair-300x106.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Automatic-Repair-150x53.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Follow&nbsp;<strong>Troubleshoot &gt; Advanced options<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"283\" height=\"178\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options.png\" alt=\"Advance options\" class=\"wp-image-174608 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options.png 283w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options-150x94.png 150w\" sizes=\"auto, (max-width: 283px) 100vw, 283px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>From the&nbsp;<strong>Advanced options<\/strong>&nbsp;screen, click&nbsp;<strong>Startup Repair<\/strong>, and proceed.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"285\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options-Startup-repair.png\" alt=\"Advance options Startup repair\" class=\"wp-image-174609 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options-Startup-repair.png 486w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options-Startup-repair-300x176.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advance-options-Startup-repair-150x88.png 150w\" sizes=\"auto, (max-width: 486px) 100vw, 486px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Select your account and enter the password.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"509\" height=\"170\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-repair.png\" alt=\"Startup repair\" class=\"wp-image-174610 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-repair.png 509w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-repair-300x100.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Startup-repair-150x50.png 150w\" sizes=\"auto, (max-width: 509px) 100vw, 509px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click&nbsp;<strong>Continue<\/strong>&nbsp;and follow the instructions given on-screen to complete the <strong>Startup Repair<\/strong> procedure. Now check if the problem is fixed.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>Method 10: Perform System Restore<\/strong><\/h3><p>You may also perform System Restore to fix the&nbsp;&ldquo;your PC ran into a problem&rdquo; error.&nbsp; This restores the system to its default or chosen restore point settings and configuration, resolving the error if it was caused by a system file, driver, etc.<\/p><p>To perform System Restore, follow the given steps:<\/p><ul class=\"wp-block-list\">\n<li>Enter in&nbsp;<strong>Automatic Repair<\/strong>&nbsp;environment and choose&nbsp;<strong>Advanced options<\/strong>&nbsp;as explained above.<\/li>\n\n\n\n<li>Go to&nbsp;<strong>Troubleshoot &gt; Advanced options &gt; System Restore<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"404\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advanced-options-System-Restore.png\" alt=\"Advanced options System Restore.\" class=\"wp-image-174611 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advanced-options-System-Restore.png 624w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advanced-options-System-Restore-300x194.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Advanced-options-System-Restore-150x97.png 150w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click&nbsp;<strong>Next<\/strong>.&nbsp;On the next prompt, click&nbsp;<strong>Scan for affected programs<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs.png\" alt=\"Scan for affected programs\" class=\"wp-image-174612 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs.png 566w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-300x243.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-150x122.png 150w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Follow&nbsp;<strong>Click &gt;&nbsp;Finish<\/strong>&nbsp;on the next prompt<\/li>\n<\/ul><figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"459\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-finish.png\" alt=\"Scan for affected programs finish\" class=\"wp-image-174613 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-finish.png 566w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-finish-300x243.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/09\/Scan-for-affected-programs-finish-150x122.png 150w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/figure><h3 class=\"wp-block-heading\"><strong>Method 11: Reset this PC<\/strong><\/h3><p>You may also try resetting the PC to get rid of the&nbsp;error. This method helps you remove unwanted applications, software, programs, settings, drivers, and more, that are causing problems on your system. You may also choose to keep files while resetting the system or delete everything stored on the PC.<\/p><h2 class=\"wp-block-heading\" id=\"conclusion\"><a><\/a><strong>Conclusion<\/strong><\/h2><p>A blue screen error like &lsquo;Your device ran into problem&rsquo; may seem intimidating at first. However, you can fix it easily with the right solutions. The methods shared above are tried-and-tested by multiple users. You can carefully perform each method and tell us which helped you eliminate the issue. Moreover, if your system encounters frequent boot-loops or BSoD errors, we&rsquo;d suggest keeping a <a href=\"https:\/\/www.stellarinfo.com\/windows-data-recovery-professional.php\" target=\"_blank\" rel=\"noreferrer noopener\">professional data recovery software<\/a> handy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A blue screen error, also called kernel error, stop code or BSOD,&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-your-pc-ran-into-problem\/\">Continue reading <span class=\"screen-reader-text\">[Fixed] Your PC Has Ran into Problem and Needs to Restart<\/span><\/a><\/p>\n","protected":false},"author":37,"featured_media":64343,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5960],"tags":[207,198,76],"class_list":["post-64308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blue-screen-of-death","tag-data-recovery-software","tag-windows-10","tag-windows-data-recovery-tool","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Fixed] Your PC Has Ran into Problem and Needs to Restart<\/title>\n<meta name=\"description\" content=\"Fix \u2018Your device ran into problem and needs to restart\u2019 error by running CHKDSK command, SFC scan, or testing RAM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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