{"id":68445,"date":"2020-12-09T12:06:39","date_gmt":"2020-12-09T12:06:39","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=68445"},"modified":"2024-07-31T15:59:38","modified_gmt":"2024-07-31T15:59:38","slug":"verify-has-detected-a-problem-that-prevents-backup-from-continuing","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/verify-has-detected-a-problem-that-prevents-backup-from-continuing\/","title":{"rendered":"Verify has detected a problem that prevents backup from continuing?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>QuickBooks&reg; comes built-in with <strong>&lsquo;Verify&rsquo;<\/strong> tool that helps scan the company file (.qbw) for errors or data damage. However, some users after running the Verify tool have reported about receiving an error that makes QuickBooks unable to backup company file. The error reads as:<\/p><p>&ldquo;<strong><em>Verify has detected a problem that prevents backup from continuing. Unable to verify the integrity of your QuickBooks data. Contact technical support<\/em><\/strong>&rdquo;<\/p><p>You might not find a problem with your QuickBooks&reg; data files, and the program seems to be working fine, but the inability to back up the company file involves data loss risk. You may not be able to recover data in the event of malware\/virus attack, accidental deletion of the company file, or damaged (or corrupted) QBW file.<\/p><h2 class=\"wp-block-heading\" id=\"possible-reasons-behind-&lsquo;verify-has-detected-a-problem-that-prevents-backup-from-continuing&rsquo;-error\"><strong>Possible Reasons Behind &lsquo;Verify has detected a problem that prevents backup from continuing&rsquo; Error<\/strong><\/h2><p>The error may occur due to problem with QuickBooks&reg; data because of possible corruption in the company file.<\/p><p>Essentially, when trying to verify the data integrity of a QuickBooks&reg; Company File (QBW) before backing it up, the &lsquo;Verify&rsquo; tool detects corruption in the QBW file. Thus, the tool prevents the backup process from continuing.<\/p><h2 class=\"wp-block-heading\" id=\"how-to-fix-&lsquo;verify-has-detected-a-problem-that-prevents-backup-from-continuing&rsquo;-error?\"><strong>How to Fix &lsquo;Verify has detected a problem that prevents backup from continuing&rsquo; Error?<\/strong><\/h2><p>You can try to manually fix the error by rebuilding the company file, restoring the backup file, or contact QuickBooks support team to get the issue resolved. Let&rsquo;s discuss all these troubleshooting methods to fix the <strong>&lsquo;Verify has detected problem&hellip;&rsquo;<\/strong> error:<\/p><h3 class=\"wp-block-heading\" id=\"h-method-1-use-the-rebuild-utility-to-fix-data-damage-on-qbw-file\"><strong>Method 1 &ndash; Use the Rebuild Utility to Fix Data Damage on QBW File<\/strong><\/h3><p>Just like the <strong>&lsquo;Verify Data&rsquo;<\/strong> utility, &lsquo;Rebuild Data&rsquo; is also a built-in tool designed to fix data damage on QuickBooks&reg; Desktop Company File.<\/p><p>Follow these steps to repair the QBW file using the &lsquo;<strong>Rebuild Data&rsquo;<\/strong> tool:<\/p><ul class=\"wp-block-list\">\n<li>Open <strong>QuickBooks&reg;<\/strong> program, click the <strong>File<\/strong> menu, hover over <strong>Utilities<\/strong> and select <strong>Rebuild Data<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"284\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QB-Verify-Utility.jpg\" alt=\"Screenshot of QuickBooks&reg; program with the File menu open and the option to Rebuild Data selected in the Utilities submenu.\" class=\"wp-image-68454 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QB-Verify-Utility.jpg 402w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QB-Verify-Utility-300x212.jpg 300w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><figcaption class=\"wp-element-caption\">Figure 1 &ndash; Select QuickBooks Rebuild Data Utility<\/figcaption><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>From the <strong>&lsquo;QuickBooks Information&rsquo;<\/strong> dialog box, click <strong>OK<\/strong>, and then follow the onscreen steps for saving a backup.<\/li>\n\n\n\n<li>Wait for the <strong>Rebuild Data<\/strong> tool to repair your corrupt file. Your QB program may seem stuck during the rebuilding process, but it will become functional once you move your mouse.<\/li>\n\n\n\n<li>Once the tool completes the repair process, select <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Again go to the <strong>File<\/strong> menu, click <strong>Utilities<\/strong>, and then click <strong>Verify Data<\/strong>.<\/li>\n\n\n\n<li>The tool will check your QBW for data issues.<\/li>\n<\/ul><p>If QB doesn&rsquo;t find any errors, there is no data damage in the QBW file. In that case, contact support to get the error fixed. But, if QB finds issue with your QBW file, select <strong>Rebuild Now<\/strong>.<\/p><p class=\"has-background note-alert\"><strong>Note:<\/strong> The <strong>&lsquo;Rebuild Data&rsquo;<\/strong> tool can only fix minor corruption in the company file. So, if running <strong>&lsquo;Verify Data&rsquo; <\/strong>tool detects errors in QBW file, try using QuickBooks repair software to repair the severely corrupted QBW file.<\/p><p><strong>Also Read: <\/strong><a href=\"https:\/\/www.stellarinfo.com\/blog\/quickbooks-rebuild-not-responding-error\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>QuickBooks Rebuild not Responding &ndash; Error and Solution<\/strong><\/a><\/p><h3 class=\"wp-block-heading\" id=\"h-method-2-restore-a-quickbooks-backup-company-file-qbb\"><strong>Method 2 &ndash; Restore a QuickBooks&reg; Backup Company File (QBB)<\/strong><\/h3><p>If rebuilding the company file doesn&rsquo;t help fix the error, try restoring the damaged QBW file from a previous backup file. QuickBooks uses the .QBB file to create a new company file.<\/p><p>Here is the step-wise instructions on <a href=\"https:\/\/www.stellarinfo.com\/blog\/restore-quickbooks-company-file-from-local-backup\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to restore QuickBooks&reg; Company File from backup<\/a>.<\/p><h3 class=\"wp-block-heading\" id=\"h-method-3-contact-quickbooks-support-team\"><strong>Method 3 &ndash; Contact QuickBooks Support Team<\/strong><\/h3><p>If the QB error still persists, try contacting the QB support team to get the issue fixed. The support team might help you resolve the issue. However, you may have to wait for a few days to get the needed support. To fix the error without downtime, consider using a QuickBooks&reg; data file repair software.<\/p><h2 class=\"wp-block-heading\" id=\"what-is-the-best-alternative-to-fix-the-error?\"><strong>What is the Best Alternative to Fix the Error?<\/strong><\/h2><p>If rebuilding the QuickBooks Company File (QBW) or restoring the QuickBooks&reg; backup failed, using a <a href=\"https:\/\/www.stellarinfo.com\/file-repair\/quickbooks-recovery\/quickbooks-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">QBW file repair tool<\/a> recommended by QB Consultants and ProAdvisors to fix the file may help. Stellar Repair for QuickBooks&reg; Software is one such tool you can trust to scan and repair the company file. The software makes repairing corrupt QBW file a simple task. You just need to select the corrupt file, scan, and repair the file. The software helps recover all the data stored in .qbw file without making any changes to the data.<\/p><p><strong>Detailed steps to use the QBW file repair software from Stellar&reg; are as follows:<\/strong><\/p><p><strong>Step 1<\/strong>: Download and install the Stellar Repair for QuickBooks&reg; Software.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforQuickBooksSoftware-B.exe\"><img loading=\"lazy\" decoding=\"async\" width=\"226\" height=\"62\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2023\/01\/Free-download-for-windows-1.png\" alt=\"Free Download for Windows\" class=\"wp-image-122415 apply-gradient-on-post-images\"><\/a><\/figure>\n<\/div><p><strong>Step 2<\/strong>: The main interface of the software is displayed. Select the corrupt QBW file by clicking the <strong>Browse<\/strong> button.<\/p><p class=\"has-background note-alert\"><strong>Note:<\/strong> If you are not aware of the company file location, select the <strong>&lsquo;Find&rsquo;<\/strong> option to search the file.<\/p><div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1009\" height=\"691\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-main-interface-img3.png\" alt=\"Software interface showing corrupt QBW file selection.\" class=\"wp-image-80911 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-main-interface-img3.png 1009w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-main-interface-img3-300x205.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-main-interface-img3-768x526.png 768w\" sizes=\"auto, (max-width: 1009px) 100vw, 1009px\" \/><figcaption class=\"wp-element-caption\">Figure 2 &ndash; Stellar Repair for QuickBooks Software Main Interface<\/figcaption><\/figure>\n<\/div><p><strong>Step 3<\/strong>: Once the file is selected, click <strong>Scan <\/strong>to initiate scanning of the corrupt .qbw file. <\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"686\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QBW-file-selected.png\" alt=\"Initiate .qbw file scanning by selecting and clicking Scan.\" class=\"wp-image-80942 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QBW-file-selected.png 1005w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QBW-file-selected-300x205.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2020\/12\/QBW-file-selected-768x524.png 768w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><figcaption class=\"wp-element-caption\">Figure 3 &ndash; Select Corrupt QBW File in Stellar Repair for QuickBooks Software<\/figcaption><\/figure>\n<\/div><p><strong>Step 4<\/strong>: Once the scanning process is complete, the software displays a preview of the recoverable data. Click on the Company, Customers, Vendors, or Employees tab to view its data. For instance, click on the <strong>Company<\/strong> tab to preview Company information.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1008\" height=\"689\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-preview-img5.png\" alt=\"For recoverable data preview, select tabs: Company, Customers, Vendors, Employees.\" class=\"wp-image-80912 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-preview-img5.png 1008w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-preview-img5-300x205.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-preview-img5-768x525.png 768w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><figcaption class=\"wp-element-caption\">Figure 4 &ndash; Preview Repaired QBW File in Stellar Repair for QuickBooks Software<\/figcaption><\/figure>\n<\/div><p><strong>Step 5<\/strong>: After previewing and verifying the data, hit the <strong>Save<\/strong> button.<\/p><p class=\"has-background note-alert\"><strong>Note:<\/strong> You can only save the repaired QB data file when you have activated the licensed version of the software.<\/p><p><strong>Step 6<\/strong>: In the <strong>&lsquo;Save File&rsquo; <\/strong>dialog box that appears, perform the following:<\/p><ul class=\"wp-block-list\">\n<li>Select the New Company File option to create and save the repaired data into a new QBW file.<\/li>\n\n\n\n<li>Select the QuickBooks&reg; backup file option for better repair results.<\/li>\n\n\n\n<li>Click <strong>Browse <\/strong>to select the location of the selected QBW file or QBB file.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong> to begin the saving process.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"503\" height=\"316\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-save-repaired-data-img6.png\" alt=\"Step-by-step instructions for saving repaired data in QuickBooks, including selecting the New Company File option, choosing QuickBooks backup file, browsing for the file location, and clicking Save.\" class=\"wp-image-80913 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-save-repaired-data-img6.png 503w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Stellar-repair-for-quickbooks-save-repaired-data-img6-300x188.png 300w\" sizes=\"auto, (max-width: 503px) 100vw, 503px\" \/><figcaption class=\"wp-element-caption\">Figure 5 &ndash; Repaired QBW File Saving Options<\/figcaption><\/figure>\n<\/div><p><strong>Step 7<\/strong>: Click <strong>OK<\/strong> when the <strong>&lsquo;Repair process completed successfully&rsquo;<\/strong> message is displayed.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" class=\"apply-gradient-on-post-images\" src=\"https:\/\/www.stellarinfo.com\/public\/image\/catalog\/screenshot\/quickbook-repair\/stellar-repair-for-quickbooks-12.jpg\" alt=\"Click OK for 'Repair process completed' message.\"><figcaption class=\"wp-element-caption\">Figure 6 &ndash; Repair Process Completed Message Box<\/figcaption><\/figure>\n<\/div><p>The newly created QB data file, with all the recovered data extracted from the corrupt company file, will be saved at your selected location.<\/p><h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclusion<\/strong><\/h2><p>You may get &lsquo;verify has detected a problem that prevents backup from continuing&rsquo; error due to data damage on a QuickBooks&reg; Company File (QBW). Thus, try to repair the data damage on the QBW file by using the <strong>&lsquo;<\/strong>Rebuild Data<strong>&rsquo;<\/strong> utility and then use <strong>&lsquo;<\/strong>Verify Data<strong>&rsquo;<\/strong> utility to detect errors in the company file. If the <strong>&lsquo;<\/strong>Verify Data<strong>&rsquo;<\/strong> tool returns some errors, the company file is damaged (or corrupted). But, if it doesn&rsquo;t find any errors, try restoring the file from a previous backup data file to create a new company file. If the backup is unavailable or corrupted, using Stellar Repair for QuickBooks&reg; Software can help. The software can also fix severely corrupted QBW file when the <strong>&lsquo;<\/strong>Rebuild Data<strong>&rsquo;<\/strong> tool fails.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>QuickBooks&reg; comes built-in with &lsquo;Verify&rsquo; tool that helps scan the company file&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/verify-has-detected-a-problem-that-prevents-backup-from-continuing\/\">Continue reading <span class=\"screen-reader-text\">Verify has detected a problem that prevents backup from continuing?<\/span><\/a><\/p>\n","protected":false},"author":34,"featured_media":68461,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[817],"tags":[1347,1616,571],"class_list":["post-68445","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quickbooks-file-repair","tag-corrupt-quickbooks-company-file","tag-quickbooks-error","tag-restore-quickbooks-company-file","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Solved] Verify has detected a problem that prevents backup from continuing<\/title>\n<meta name=\"description\" content=\"Read this technical guide to fix QuickBooks\u00ae Company File (QBW) error: Verify has detected a problem that prevents backup from continuing. 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