{"id":70796,"date":"2021-01-29T08:27:50","date_gmt":"2021-01-29T08:27:50","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=70796"},"modified":"2025-06-30T10:48:30","modified_gmt":"2025-06-30T10:48:30","slug":"fix-excel-has-run-into-an-error","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-excel-has-run-into-an-error\/","title":{"rendered":"[Solved] \u201cWe\u2019re Sorry, but Excel Has Run Into an Error\u201d \u2013 Easy Fixes"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>&lsquo;We&rsquo;re sorry, but Excel has run into an error that is preventing it from working correctly&rsquo; is an error message that usually appears when you try to access or open MS Excel program or Excel workbook (XLS\/XLSX) after a Windows or MS Office update. The error message may also pop up when the Excel workbook gets damaged or corrupted due to sudden power failure, system crash, malware\/virus intrusion, or MS Excel problem caused by an incompatible add-in or program file.<\/p><p>In case you have encountered this error message and can&rsquo;t access the Excel workbook, you can follow the methods discussed in this guide to open the Excel workbook and resolve the <em>We&rsquo;re sorry, but Excel has run into an error<\/em> issue.<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1006\" height=\"193\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-error.jpg\" alt=\"We're sorry, but Excel has run into an error\" class=\"wp-image-70797 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-error.jpg 1006w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-error-300x58.jpg 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-error-768x147.jpg 768w\" sizes=\"auto, (max-width: 1006px) 100vw, 1006px\" \/><\/figure><h2 class=\"wp-block-heading\" id=\"methods-to-fix-we&rsquo;re-sorry,-but-excel-has-run-into-an-error-issue\">Methods to Fix We&rsquo;re sorry, but Excel has run into an error Issue<\/h2><p>When the error message, &ldquo;We&rsquo;re sorry, but Excel had run into an error that is preventing it from working correctly. Excel will need to be closed as a result. Would you like us to repair now?&rdquo; is displayed, it provides a <strong>Repair Now<\/strong> option. You can click on the <strong>Repair Now<\/strong> button to start repairing the Excel file.<\/p><p>If this fails, follow these methods to troubleshoot and resolve We&rsquo;re sorry, but Excel has run into an error.<\/p><h3 class=\"wp-block-heading\" id=\"h-1-run-excel-in-safe-mode\">1. Run Excel in Safe Mode<\/h3><p>You can run Excel in Safe Mode and then open the Excel file. This will help you identify if any setting or incompatible add-in is the reason behind the issue. The steps are as follows,<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>Windows key + R<\/strong><\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-safe-mode.png\" alt=\"Excel Safe Mode\" class=\"wp-image-70798 apply-gradient-on-post-images\" style=\"width:399px;height:auto\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-safe-mode.png 399w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-safe-mode-300x155.png 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Type <strong>Excel \/safe<\/strong> and press &lsquo;<strong>Enter<\/strong>&lsquo; or click &lsquo;<strong>OK&rsquo;<\/strong> to open MS Excel in safe mode<\/li>\n<\/ul><p>If MS Excel opens without displaying the &lsquo;We&rsquo;re sorry, but Excel has run into an error&rsquo; message, then remove or disable the Excel add-ins. The steps to remove or disable add-ins are as follows,<\/p><ul class=\"wp-block-list\">\n<li>Navigate to<strong> File &gt; Options<\/strong> and then click on &lsquo;<strong>Add-ins<\/strong>&lsquo;<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"678\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-add-ins.png\" alt=\"Excel Add-ins\" class=\"wp-image-70799 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-add-ins.png 826w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-add-ins-300x246.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/excel-add-ins-768x630.png 768w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click on the <strong>Go<\/strong> button to view available add-ins<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"287\" height=\"398\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-excel-add-ins.png\" alt=\"Disable Add-ins\" class=\"wp-image-70800 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-excel-add-ins.png 287w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-excel-add-ins-216x300.png 216w\" sizes=\"auto, (max-width: 287px) 100vw, 287px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Uncheck the checkbox to disable the add-ins<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-2-disable-compatibility-mode\">2. Disable Compatibility Mode<\/h3><p>If the previous method fails to resolve the <em>We&rsquo;re sorry, but Excel has run into an error<\/em> issue, follow these steps to disable Compatibility mode in MS Excel.<\/p><ul class=\"wp-block-list\">\n<li>Right-click on<strong> Excel (.exe) <\/strong>file and choose <strong>Properties<\/strong>. You can find Excel (.exe) file at the following location,\n<ul class=\"wp-block-list\">\n<li>C:\\Program Files\\Microsoft Office\\Office15\\Excel.exe<\/li>\n\n\n\n<li>C:\\Program Files\\Microsoft Office 15\\Root\\Office15\\Excel.exe<\/li>\n<\/ul>\n<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"363\" height=\"527\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-compatibility-mode.png\" alt=\"Run Compatibility Troubleshooter\" class=\"wp-image-70801 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-compatibility-mode.png 363w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/disable-compatibility-mode-207x300.png 207w\" sizes=\"auto, (max-width: 363px) 100vw, 363px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Click on <strong>Compatibility<\/strong> and then uncheck all the boxes. Click <strong>OK<\/strong> to save the changes<\/li>\n<\/ul><p>Now try to open MS Excel or XLS\/XLSX file and check if the workbook opens. If it doesn&rsquo;t, follow the next method.<\/p><h3 class=\"wp-block-heading\" id=\"h-3-repair-ms-office-installation\">3. Repair MS Office Installation<\/h3><p>To repair MS Office installation, follow these steps:<\/p><ul class=\"wp-block-list\">\n<li>Open <strong>Control Panel<\/strong> and click on &lsquo;<strong>Uninstall a program<\/strong>&lsquo;<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/control-panel-1024x591.png\" alt=\"Control Panel\" class=\"wp-image-70802 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/control-panel-1024x591.png 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/control-panel-300x173.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/control-panel-768x443.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/control-panel.png 1125w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Select MS Office from the list and then click on &lsquo;<strong>Change&rsquo;<\/strong><\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/repair-ms-office-1024x591.png\" alt=\"Select Ms Office\" class=\"wp-image-70803 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/repair-ms-office-1024x591.png 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/repair-ms-office-300x173.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/repair-ms-office-768x443.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/repair-ms-office.png 1125w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Choose the &lsquo;<strong>Repair&rsquo;<\/strong> option and then proceed with the wizard to repair the MS Office installation<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"344\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/ms-office-repair.png\" alt=\"Repair Ms Office\" class=\"wp-image-70804 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/ms-office-repair.png 523w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/01\/ms-office-repair-300x197.png 300w\" sizes=\"auto, (max-width: 523px) 100vw, 523px\" \/><\/figure>\n<\/div><p>If this doesn&rsquo;t fix the issue, you may need to remove all MS Office files and registry keys from the system. Then fresh install the MS office. You can follow<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-us&amp;rs=en-us&amp;ad=us\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> this guide<\/a> on Microsoft support to clean uninstall MS Office.<\/p><p>However, if these methods fail to fix, &lsquo;We&rsquo;re sorry, but Excel has run into an error&rsquo; issue, you can use an Excel repair software, such as <a href=\"https:\/\/www.stellarinfo.com\/repair-excel-file.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Repair for Excel<\/a>, to resolve the error and access the Excel (XLS\/XLSX) worksheet.<\/p><p>The software extracts the data from damaged workbook and saves it in a new Excel sheet at your desired location. The software is safe as it doesn&rsquo;t alter the original Excel document and recovers all components, tables, charts, etc., from Excel sheets with 100% accuracy and precision. Once saved, you can open the new Excel document in MS Excel without encountering &lsquo;We&rsquo;re sorry, but Excel has run into an error&rsquo; message.<\/p><h2 id=\"conclusion\">Conclusion<\/h2><p>We&rsquo;re sorry, but Excel has run into an error can be resolved by troubleshooting MS Excel or repairing the damaged or corrupt Excel workbook by using a third-party <a href=\"https:\/\/www.stellarinfo.com\/repair-excel-file.php\" target=\"_blank\" rel=\"noreferrer noopener\">Excel repair tool<\/a>, such as Stellar Repair for Excel. The manual methods may take time to resolve the issue or may fail to fix &lsquo;We&rsquo;re sorry, but Excel has run into an error.&rsquo; However, this Excel repair software extracts the data from the damaged Excel file and saves it in a new Excel workbook that you can access via any MS Excel program without encountering any error message. &nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&lsquo;We&rsquo;re sorry, but Excel has run into an error that is preventing&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-excel-has-run-into-an-error\/\">Continue reading <span class=\"screen-reader-text\">[Solved] \u201cWe\u2019re Sorry, but Excel Has Run Into an Error\u201d \u2013 Easy Fixes<\/span><\/a><\/p>\n","protected":false},"author":32,"featured_media":71064,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-70796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-file-repair","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[Fixed] Excel Error: &#039;Excel Has Run into an Error&#039; \u2013 Quick Fix<\/title>\n<meta name=\"description\" content=\"Fix the \u2018We\u2019re sorry, but Excel has run into an error\u2019 issue\u2014follow step-by-step troubleshooting to restore your excel workbook.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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