{"id":73754,"date":"2021-02-12T03:07:11","date_gmt":"2021-02-12T03:07:11","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=73754"},"modified":"2024-06-03T08:28:10","modified_gmt":"2024-06-03T08:28:10","slug":"fix-outlook-not-receiving-email","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-outlook-not-receiving-email\/","title":{"rendered":"11 Ways to Fix Outlook Not Receiving Emails"},"content":{"rendered":"

Are you expecting an important Outlook email but it’s taking forever to arrive? There are several factors that may result in the Outlook not receiving emails issue, such as poor internet connection, incorrect Outlook settings, corrupt PST file, etc. In this guide, we’ll learn the ways to fix Outlook not receiving emails issue.<\/p>

How to Fix the Issue of Outlook Not Receiving Emails?<\/strong><\/h2>

As stated above, Outlook may not receive some or all emails because of different reasons. Here are some solutions to fix the issue.<\/p>

Note:<\/strong> If Outlook isn’t receiving emails due to a corrupt .PST file, you can repair the PST by using ScanPST.exe<\/a>. If the PST is severely corrupt, use advanced PST recovery software.<\/p>

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\"Stellar\"<\/a><\/figure>\n<\/div>

1. Check the Internet Connection<\/strong><\/h3>

If the internet connection is broken, poor, or unstable, you may not receive Outlook emails. If you see a Working Offline, Disconnected, <\/strong>or Trying to Connect <\/strong>status in the Outlook status bar, <\/strong>it indicates that there is a problem with your internet connection. In such a case, switch to a better network connection and see if Outlook receives the missing emails.<\/p>

2. Check the Spam Folder<\/strong><\/h3>

Sometimes, Outlook marks legitimate emails as “spam” and sends them to the Junk Email <\/strong>or Spam<\/strong> folder, instead of Inbox<\/strong>. You can check the Spam\/Junk Email<\/strong> folder for the missing email. If the email is there, right-click it and select the Not Junk<\/strong> option from the menu. MS Outlook will ask you if you want to always trust emails from the email address. Select the checkbox so that all future emails from the email address are delivered to your Inbox.<\/p>

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Mark as not junk<\/figcaption><\/figure>\n<\/div>

3. Review Outlook Rules<\/strong><\/h3>

Outlook rules allow you to automatically filter certain emails and perform desired actions on the received emails. For instance, there might be a rule that automatically deletes or moves emails to Junk\/Spam folder that have certain keywords in the subject. One such rule could be the reason why you are not receiving some emails in Outlook. <\/p>

To review and change the Outlook rules, follow these steps:<\/p>