{"id":76011,"date":"2021-03-10T07:16:41","date_gmt":"2021-03-10T07:16:41","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=76011"},"modified":"2022-08-03T04:30:25","modified_gmt":"2022-08-03T04:30:25","slug":"fix-outlook-error-0x800ccc1a","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-outlook-error-0x800ccc1a\/","title":{"rendered":"How to Fix Outlook Error 0x800ccc1a?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>You may struggle <a href=\"https:\/\/www.stellarinfo.com\/blog\/outlook-error-code-0x8004210a-sending-receiving-email-message\/\" target=\"_blank\" rel=\"noreferrer noopener\">sending or receiving emails<\/a> in Outlook 2016, 2010, or 2007 on encountering &ldquo;<strong>error 0x800ccc1a: Your server does not support encryption<\/strong>&rdquo;. For complete error message, refer to the image below:<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/cloud.stellarinfo.com\/webimages\/Outlook-error-0x800ccc1a-message-1.webp\" alt=\"Outlook 0x800ccc1a Error Message\" class=\"wp-image-76013 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 1 &ndash; Outlook 0x800ccc1a Error Message<\/p><p>The error message clearly indicates that there is an issue with the encryption type specified. Besides this, other possible reasons that may result in the <a href=\"https:\/\/www.stellarinfo.com\/blog\/fix-send-receive-error-0x800ccc0e-in-outlook\/\">Outlook send\/receive error<\/a> are as follows:<\/p><ul class=\"wp-block-list\"><li>Incorrect port numbers for incoming and outgoing servers<\/li><li>Missing or corrupt Outlook .PST file<\/li><\/ul><h2 class=\"wp-block-heading\" id=\"solutions-to-fix-outlook-error-0x800ccc1a\"><strong>Solutions to Fix Outlook Error 0x800ccc1a<\/strong><\/h2><p>To fix 0x800ccc1a Outlook error, follow the solutions in the sequence given below:<\/p><h3 class=\"wp-block-heading\" id=\"h-solution-1-change-encryption-settings-in-outlook\"><strong><u>Solution 1 &ndash; Change Encryption Settings in Outlook<\/u><\/strong><\/h3><p>To change encryption settings in Outlook, follow the steps below:<\/p><ul class=\"wp-block-list\" type=\"1\"><li>Open your Outlook (2016\/2010) account and click on <strong>File <\/strong>from the main menu. This opens an &lsquo;Info&rsquo; screen, click the <strong>Account Settings<\/strong> dropdown, and click <strong>Account Settings<\/strong>.<\/li><\/ul><p><strong>Note:<\/strong> For Outlook 2007, click on <strong>Tools<\/strong>, and then select <strong>Account Settings<\/strong>.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cloud.stellarinfo.com\/webimages\/account-settings-in-outlook-2.webp\" alt=\"Open Account Settings in Outlook\" class=\"wp-image-76014 apply-gradient-on-post-images\" width=\"580\" height=\"396\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 2 &ndash; Open Account Settings in Outlook<\/p><ul class=\"wp-block-list\"><li>In &lsquo;Account Settings&rsquo; window, click on the email account, and then click <strong>Change<\/strong>.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cloud.stellarinfo.com\/webimages\/change-email-account-3.webp\" alt=\"Change Email Account in Outlook\" class=\"wp-image-76015 apply-gradient-on-post-images\" width=\"580\" height=\"358\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 3 &ndash; Change Email Account in Outlook<\/p><ul class=\"wp-block-list\"><li>In &lsquo;Change Accounts&rsquo; window, click on <strong>More Settings<\/strong>.<\/li><\/ul><figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/cloud.stellarinfo.com\/webimages\/change-outlook-account-server-settings-4.webp\" alt=\"Change Server Settings for Outlook Account\" class=\"wp-image-76016 apply-gradient-on-post-images\"><\/figure><p class=\"has-text-align-center\">Figure 4 &ndash; Change Server Settings for Outlook Account<\/p><ul class=\"wp-block-list\"><li>In the dialog box that opens, click the <strong>Advanced<\/strong> tab, and uncheck the checkbox &ldquo;<strong>This server requires an encrypted connection (SSL)<\/strong>&rdquo;.<\/li><\/ul><p><strong>Note:<\/strong> If you need to keep your server connection to be encrypted, then change the port numbers for incoming (POP\/IMAP) and outgoing (SMTP) server. Refer to this <a href=\"https:\/\/support.office.com\/en-us\/article\/pop-and-imap-email-settings-for-outlook-8361e398-8af4-4e97-b147-6c6c4ac95353\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">link<\/a> to know about the correct port numbers.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/Change-encryption-settings-5.webp\" alt=\"Internet E-mail Settings\" class=\"wp-image-76017 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 5 &ndash; Internet E-mail Settings<\/p><ul class=\"wp-block-list\"><li>Click <strong>Next<\/strong>, choose <strong>Finish<\/strong>, and then click <strong>Close<\/strong>.<\/li><\/ul><p>Restart your Outlook application and check if the issue is resolved. If not, try the next solution.<\/p><h2 class=\"wp-block-heading\" id=\"solution-2-&ndash;-repair-pst-file\"><strong>Solution 2 &ndash; Repair PST File<\/strong><\/h2><p>Sometimes, corruption in PST file may result in the Outlook &lsquo;0x800ccc1a&rsquo; send\/receive error. Use the Microsoft built-in &lsquo;Scanpst.exe&rsquo; tool to <a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-repair.php\" target=\"_blank\" rel=\"noreferrer noopener\">repair the corrupt PST file<\/a> by following these steps:<\/p><ul class=\"wp-block-list\" type=\"1\"><li>Browse any of the following <a href=\"https:\/\/www.stellarinfo.com\/blog\/find-scanpst-exe-location-in-ms-outlook\/\" target=\"_blank\" rel=\"noreferrer noopener\">locations to find Scanpst.exe<\/a>:<\/li><\/ul><p>Outlook 2019: C:\\Program Files (x86)\\Microsoft Office\\root\\Office16<\/p><p>Outlook 2016: C:\\Program Files (x86)\\Microsoft Office\\root\\Office16<\/p><p>Outlook 2013: C:\\Program Files (x86)\\Microsoft Office\\Office15<\/p><p>Outlook 2010: C:\\Program Files (x86)\\Microsoft Office\\Office14<\/p><p>Outlook 2007: C:\\Program Files (x86)\\Microsoft Office\\Office12<\/p><p><strong>Note:<\/strong> If you cannot find <a href=\"https:\/\/www.stellarinfo.com\/article\/download-free-scanpst-exe.php\" target=\"_blank\" rel=\"noreferrer noopener\">Scanpst.exe<\/a>, ensure that &lsquo;Show hidden files and folders&rsquo; setting is enabled in Folder Options.<\/p><ul class=\"wp-block-list\"><li>Double-click <strong>SCANPST<\/strong>.<\/li><\/ul><figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/open-scanpst-6-1024x232.webp\" alt=\"Open the SCANPST Utility\" class=\"wp-image-76018 apply-gradient-on-post-images\"><\/figure><p class=\"has-text-align-center\">Figure 6 &ndash; Open the SCANPST Utility<\/p><ul class=\"wp-block-list\"><li>In the dialog box that appears, click <strong>Browse<\/strong> to select your PST file.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/select-pst-file-7.webp\" alt=\"Browse and Select PST File\" class=\"wp-image-76019 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 7 &ndash; Browse and Select PST File<\/p><ul class=\"wp-block-list\"><li>Click the <strong>Start<\/strong> button to begin scanning the PST file for corruption errors.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/scan-pst-for-corruption-errors-8.webp\" alt=\"Scan PST File\" class=\"wp-image-76020 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 8 &ndash; Scan PST File<\/p><ul class=\"wp-block-list\"><li>If any errors are reported after completion of the scan process, click <strong>Repair<\/strong> to fix those errors.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/repair-pst-using-scanpst-9.webp\" alt=\"Stellar\" class=\"wp-image-76021 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 9 &ndash; SCANPST Errors<\/p><ul class=\"wp-block-list\"><li>Once the repair process is complete, click <strong>OK<\/strong>.<\/li><\/ul><p>If the &lsquo;Scanpst.exe&rsquo; utility fails to repair your corrupted PST file, use <strong><a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-file-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Repair for Outlook <\/a><\/strong>software to fix PST file corruption. The software is purpose-built to repair severely corrupt PST file while keeping all its data intact. You can download the demo version of the PST repair tool to scan and preview the recoverable mail items before saving them.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforOutlook-Professional-Blog.exe\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/free-download-1.webp\" alt=\"Stellar\" class=\"wp-image-76023 apply-gradient-on-post-images\"><\/a><\/figure>\n<\/div><p>This PST file repair tool can repair PST file in three simple steps:<\/p><ul class=\"wp-block-list\" type=\"1\"><li><strong>Browse<\/strong> or <strong>Find <\/strong>the PST file you want to repair.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/select-corrupt-pst-10-1-1024x547.webp\" alt=\"Select Outlook PST File\" class=\"wp-image-76024 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 10 &ndash; Select Outlook PST File<\/p><ul class=\"wp-block-list\"><li>Click <strong>Repair <\/strong>to initiate the repairing process.<\/li><\/ul><figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/repair-pst-using-stellar-repair-for-outlook-11-1024x547.webp\" alt=\"Repair Corrupt PST\" class=\"wp-image-76025 apply-gradient-on-post-images\"><\/figure><p class=\"has-text-align-center\">Figure 11 &ndash; Repair Corrupt PST<\/p><ul class=\"wp-block-list\"><li>Preview the repaired file and its recoverable data. Once satisfied with the results, click <strong>Save Repaired File <\/strong>on Home menu. This will open a &lsquo;Save As&rsquo; window with multiple file saving options. Choose the appropriate options, and then click <strong>OK<\/strong>.<\/li><\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/image\/save-repaired-pst-file-12-1024x547.webp\" alt=\"Save Repaired PST\" class=\"wp-image-76026 apply-gradient-on-post-images\"><\/figure>\n<\/div><p class=\"has-text-align-center\">Figure 12 &ndash; Save Repaired PST<\/p><p><strong>Conclusion<\/strong><\/p><p>The error &lsquo;0x800ccc1a&rsquo; usually occurs, in Outlook 2016, 2010, and 2007, due to problem with encryption type (particularly SSL) or incorrect port numbers. Try to fix the error by reconfiguring the encryption settings. If this doesn&rsquo;t resolve the issue, it means that your Outlook PST file is corrupt or damaged and causing the &lsquo;0x800ccc1a&rsquo; error. Use Outlook built-in &lsquo;Scanpst.exe&rsquo; repair utility to repair corrupted PST file. However, the built-in repair utility may fail to fix severely corrupt PST file and does not guarantee recovering the complete file contents. A better alternative is to use <a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-file-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">PST file recovery software<\/a> that can repair severely corrupt PST file of any size in just a few clicks. Also, the software helps recover all the file data, preserving its integrity.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may struggle sending or receiving emails in Outlook 2016, 2010, or&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-outlook-error-0x800ccc1a\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Outlook Error 0x800ccc1a?<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":76028,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825],"tags":[1822],"class_list":["post-76011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-pst-file","tag-fix-outlook-error-0x800ccc1a","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Do I Fix Outlook Error 0x800ccc1a<\/title>\n<meta name=\"description\" content=\"Explore all possible reasons behind Outlook error 0x800ccc1a &amp; effective solutions to fix the error smoothly. 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