{"id":80786,"date":"2021-05-28T10:08:06","date_gmt":"2021-05-28T10:08:06","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=80786"},"modified":"2025-08-06T04:54:22","modified_gmt":"2025-08-06T04:54:22","slug":"fix-something-went-wrong-outlook-error","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/fix-something-went-wrong-outlook-error\/","title":{"rendered":"Error \u201cOutlook Something Went Wrong and Your Search Couldn&#8217;t Be Completed\u201d [Solved]"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>As an Outlook user, you may encounter the error <em>&ldquo;<\/em><strong><em><strong><em>something went wrong and your search couldn&rsquo;t be completed<\/em><\/strong><\/em><\/strong><em>&rdquo;<\/em>, while trying to search for an email or mailbox item in Outlook. The most likely reason behind such error is the damaged Windows Search Service. This error may also occur due to conflicting third-party add-ins, incompatible server assisted search, or any other reason.<\/p><p>In this guide, we&rsquo;ll be discussing some effective solutions to fix the error in <em>Outlook &ldquo;something went wrong and your search couldn&rsquo;t be completed<\/em><em>.&rdquo;<\/em><\/p><h2 class=\"wp-block-heading\" id=\"how-to-fix-outlook-error-&ldquo;something-went-wrong-and-your-search-couldn&rsquo;t-be-completed&rdquo;?\"><strong>How to Fix Outlook Error &ldquo;Something Went Wrong and Your Search Couldn&rsquo;t be Completed&rdquo;?<\/strong><\/h2><p>Following are some solutions that can help you fix the error &ldquo;something went wrong and your search couldn&rsquo;t be completed&rdquo;:<\/p><h3 class=\"wp-block-heading\"><strong>1. Rebuild Windows Search Service<\/strong><\/h3><p>If your Windows Search Service is damaged, it may cause the &ldquo;Outlook something went wrong&hellip;&rdquo; error. You can verify this by following these steps:<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>Win + R<\/strong>&nbsp;keys to open the <strong>Run<\/strong>&nbsp;tool.<\/li>\n\n\n\n<li>In the input field, type <strong>services.msc<\/strong>&nbsp;and press <strong>ENTER<\/strong>.<\/li>\n\n\n\n<li>In the <strong>Services<\/strong>&nbsp;window that opens, locate <strong>Windows Search<\/strong>&nbsp;service. If its status is not <strong>Running<\/strong>, it means there is a problem with the service. &nbsp;<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"488\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Services.msc-tool-1-1024x488.png\" alt=\"Services.msc Tool\" class=\"wp-image-80790 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Services.msc-tool-1-1024x488.png 1024w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Services.msc-tool-1-300x143.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Services.msc-tool-1-768x366.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Services.msc-tool-1.png 1245w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><p>If the <strong>Windows Search<\/strong>&nbsp;service is inactive, you can right-click the service and select <strong>Start<\/strong>&nbsp;from the menu. This may fix the problem. However, in most cases, you need to rebuild the service from scratch. To do that, follow these steps:<\/p><ul class=\"wp-block-list\">\n<li>Double-click <strong>Windows Search<\/strong>&nbsp;service in <strong>Services management console (services.msc)<\/strong>.<\/li>\n\n\n\n<li>In the window that opens, click the <strong>Stop<\/strong>&nbsp;button. In the <strong>Startup type<\/strong>&nbsp;menu, select <strong>Disabled<\/strong>.<\/li>\n<\/ul><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"468\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Windows-Search-Properties-2.png\" alt=\"Windows Search Properties\" class=\"wp-image-80791 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Windows-Search-Properties-2.png 406w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Windows-Search-Properties-2-260x300.png 260w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/figure>\n<\/div><ul class=\"wp-block-list\">\n<li>Restart system. Then, delete the following files:<\/li>\n<\/ul><p><em>C:\\ProgramData\\Microsoft\\Search\\Data\\Applications\\Windows<\/em><em><\/em><\/p><p><em>C:\\ProgramData\\Microsoft\\Search\\Data\\Temp<\/em><\/p><p><strong><em><strong><em>Note:<\/em><\/strong><\/em><\/strong><em>&nbsp;These are hidden files. So, enable the settings to display hidden files. <\/em><em><\/em><\/p><ul class=\"wp-block-list\">\n<li>Open <strong>Services management console<\/strong>. Double-click <strong>Windows Search<\/strong>&nbsp;and in the window that opens, select <strong>Automatic (Delayed Start)<\/strong>&nbsp;in the <strong>Startup type<\/strong>&nbsp;menu.<\/li>\n\n\n\n<li>Restart the system.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>2. Remove Conflicting Third-Party Add-ins<\/strong><strong><\/strong><\/h3><p>Sometimes, the error &ldquo;Outlook something went wrong and your search couldn&rsquo;t be completed&rdquo; is generated when an add-in prevents the Outlook search function from working properly. You can fix the error by identifying and removing this particular add-in. You can find the list of installed Outlook add-ins by going to <strong>File &gt; Options &gt; Add-Ins &gt; Manage [COM Add-ins] &gt; Go<\/strong>. &nbsp;<\/p><h3 class=\"wp-block-heading\"><strong>3. Disable Server Assisted Search<\/strong><\/h3><p>Some Outlook 2016 users have reported that they encountered the error when FAST search (server assisted search) isn&rsquo;t compatible with the Exchange version. To resolve the error, you can disable the server assisted search. Follow the steps below:<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>Win + R<\/strong>&nbsp;keys to open the <strong>Run<\/strong>&nbsp;tool.<\/li>\n\n\n\n<li>In the input field, type <strong>regedit<\/strong>&nbsp;and press <strong>ENTER<\/strong>.<\/li>\n\n\n\n<li>In the Registry Editor window that opens, go to either of the following:<\/li>\n\n\n\n<li><em>HKEY_CURRENT_USER\\software\\policies\\Microsoft\\office\\16.0\\outlook\\search<\/em><\/li>\n\n\n\n<li><em>HKEY_CURRENT_USER\\software\\Microsoft\\office\\16.0\\outlook\\search<\/em><\/li>\n\n\n\n<li>Right-click on the <strong>Search<\/strong>&nbsp;folder. In the menu that opens, select <strong>New<\/strong>&nbsp;and then select <strong>DWORD (32-bit)<\/strong>&nbsp;value.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"851\" height=\"516\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Registry-Editor-3.png\" alt=\"Registry Editor\" class=\"wp-image-80792 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Registry-Editor-3.png 851w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Registry-Editor-3-300x182.png 300w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Registry-Editor-3-768x466.png 768w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/Registry-Editor-3-407x247.png 407w\" sizes=\"auto, (max-width: 851px) 100vw, 851px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Provide the name <strong>DisableServerAssistedSearch<\/strong>&nbsp;to the new DWORD key.<\/li>\n\n\n\n<li>Double-click the <strong>DisableServerAssistedSearch <\/strong>key. In the <strong>Value data<\/strong>&nbsp;field, type <strong>1<\/strong>&nbsp;and click the <strong>OK<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>Restart <strong>Outlook<\/strong>.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>4. Repair Outlook<\/strong><\/h3><p>If Outlook program files are corrupt, you may face challenges in using Outlook Search properly. You can repair Outlook and other Office applications by following these steps:<\/p><ul class=\"wp-block-list\">\n<li>Go to <strong>Windows Control Panel<\/strong>. Under <strong>Programs<\/strong>&nbsp;select <strong>Uninstall a program<\/strong>.<\/li>\n\n\n\n<li>Locate <strong>Microsoft Outlook<\/strong>&nbsp;in the list of applications. Right-click on <strong>Microsoft Office<\/strong>, and in the menu that opens, select <strong>Change<\/strong>.<\/li>\n\n\n\n<li>In the new window that opens, select <strong>Quick Repair<\/strong>&nbsp;and click the <strong>Repair<\/strong>&nbsp;button.<\/li>\n<\/ul><p><strong><em><strong>Note:<\/strong><\/em><\/strong><em>&nbsp;If the Outlook data file or Personal Storage File (PST) is corrupt, you can repair it with <\/em><a href=\"https:\/\/www.stellarinfo.com\/article\/download-free-scanpst-exe.php\" target=\"_blank\" rel=\"noreferrer noopener\"><em><u>ScanPST.exe<\/u><\/em><\/a><em>. If the corruption is severe, you need to use an advanced Outlook repair application such as <\/em><a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-file-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\"><em><u>Stellar Repair for Outlook<\/u><\/em><\/a><em>. <\/em><\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"344\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/MS-Office-Repair-Window-4.png\" alt=\"MS Office Repair Window\" class=\"wp-image-80793 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/MS-Office-Repair-Window-4.png 523w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/05\/MS-Office-Repair-Window-4-300x197.png 300w\" sizes=\"auto, (max-width: 523px) 100vw, 523px\" \/><\/figure>\n<\/div><h3 class=\"wp-block-heading\"><strong>5. Install Windows Update<\/strong><\/h3><p>If you have installed the following Windows updates, you may encounter the error: KB4022722 (Windows 7), KB4021558, and KB4022722 (Windows 10). You can <a href=\"https:\/\/www.catalog.update.microsoft.com\/Search.aspx?q=KB4022168\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><u>download<\/u><\/a>&nbsp;and install Microsoft&rsquo;s Hotfix or install all the pending Windows updates to fix the error.<\/p><h3 class=\"wp-block-heading\"><strong>6. Delete PreventIndexingOutlook Registry Keys<\/strong><\/h3><p>The PreventIndexingOutlook registry key may also cause the search error. You can delete this key to resolve the issue. To delete this key, follow these steps:<\/p><ul class=\"wp-block-list\">\n<li>Press <strong>Win + R<\/strong>&nbsp;keys to open the <strong>Run<\/strong>&nbsp;tool.<\/li>\n\n\n\n<li>In the input field, type <strong>regedit<\/strong>&nbsp;and press <strong>ENTER<\/strong>.<\/li>\n\n\n\n<li>Go to <em>HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows\\Windows Search<\/em><\/li>\n\n\n\n<li>In the right pane, locate the <strong>PreventIndexingOutlook<\/strong>&nbsp;registry key. Right-click the key and in the menu that opens, select the option <strong>Delete<\/strong>.<\/li>\n\n\n\n<li>Repeat step 4 for the following locations:\n<ul class=\"wp-block-list\">\n<li><em>HKEY_CURRENT_USER\\Software\\Policies\\Microsoft\\Office\\16.0\\Outlook\\Search<\/em><\/li>\n\n\n\n<li><em>HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Outlook\\Search<\/em><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Once the <strong>PreventIndexingOutlook <\/strong>key is deleted from all locations, restart the system.<\/li>\n<\/ul><p><strong>Conclusion<\/strong>&nbsp;<\/p><p>The error in Outlook &ldquo;something went wrong and your search couldn&rsquo;t be completed&rdquo; may occur due to various reasons. You can easily fix the error by following the solutions mentioned in this post. In case the error is caused by a damaged or corrupt PST file, you can repair the file with Inbox Repair Tool or an advanced PST repair tool.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As an Outlook user, you may encounter the error &ldquo;something went wrong&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-something-went-wrong-outlook-error\/\">Continue reading <span class=\"screen-reader-text\">Error \u201cOutlook Something Went Wrong and Your Search Couldn&#8217;t Be Completed\u201d [Solved]<\/span><\/a><\/p>\n","protected":false},"author":39,"featured_media":80794,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825],"tags":[],"class_list":["post-80786","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-pst-file","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Something Went Wrong Outlook Error- Full Guide<\/title>\n<meta name=\"description\" content=\"Learn about &quot;something went wrong and your search couldn&#039;t be completed&quot; outlook error in detail. Also find some effective solutions to fix this error quickly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stellarinfo.com\/blog\/fix-something-went-wrong-outlook-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Something Went Wrong Outlook Error- Full Guide\" \/>\n<meta property=\"og:description\" content=\"Learn about &quot;something went wrong and your search couldn&#039;t be completed&quot; outlook error in detail. 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