{"id":89085,"date":"2021-10-18T07:11:52","date_gmt":"2021-10-18T07:11:52","guid":{"rendered":"https:\/\/www.stellarinfo.com\/blog\/?p=89085"},"modified":"2023-10-26T10:12:24","modified_gmt":"2023-10-26T10:12:24","slug":"microsoft-outlook-error-0x80040115","status":"publish","type":"post","link":"https:\/\/www.stellarinfo.com\/blog\/microsoft-outlook-error-0x80040115\/","title":{"rendered":"How to Fix Outlook Error 0x80040115?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><p>Outlook users sometimes face the error 0x80040115 while sending\/receiving emails. This error usually occurs when there are syncing issues between Outlook and server. However, there are various other reasons that may cause this error. Let&rsquo;s explore the reasons behind the error 0x80040115 and the solutions to fix it.<\/p><h2 class=\"wp-block-heading\" id=\"reasons-behind-the-outlook-error-0x80040115\">Reasons behind the Outlook Error 0X80040115<\/h2><p>Below-mentioned are a few possible reasons for this error:<\/p><ul class=\"wp-block-list\">\n<li>Oversized PST file<\/li>\n\n\n\n<li>Issues with MS Office program<\/li>\n\n\n\n<li>Issues with email server<\/li>\n\n\n\n<li>Conflicting third-party applications, such as anti-virus program<\/li>\n\n\n\n<li>Problems with the internet connection<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"fix-outlook-error-0x80040115\">Fix Outlook Error 0x80040115<\/h2><p>Now that you know the reasons for the Outlook error 0x80040115, let&rsquo;s look at the solutions to fix this error. Follow these troubleshooting methods in the given order:<\/p><h3 class=\"wp-block-heading\" id=\"h-1-check-your-internet-connection\">1. Check your Internet Connection<\/h3><p>If you have bad network connectivity, it may not let the MS Outlook to communicate properly with the server. When you try to send\/receive emails or perform other actions using your MS Outlook application, it may display the error 0x80040115. You can check your internet connection if it is working fine. Further, you can go to your web browser and open Outlook Web App (OWA) to check if the server is online or offline.&nbsp;&nbsp;<\/p><h3 class=\"wp-block-heading\" id=\"h-2-disable-faulty-outlook-add-ins\">2. Disable Faulty Outlook Add-ins<\/h3><p>A faulty or conflicting third-party add-in may cause the 0x80040115 error in your MS Outlook application. To verify if the problem is caused due to the add-in, you can launch your Outlook in safe mode. Follow these steps:<\/p><p><strong>Step 1:<\/strong>&nbsp;Press&nbsp;the<strong> Windows + R<\/strong>&nbsp;keys to open the Run dialog box. Now, enter&nbsp;<strong>Outlook\/safe<\/strong>&nbsp;in the box and press Enter.&nbsp;<\/p><p><strong>Step 2:&nbsp;<\/strong>Now, you can try to send an email. If you succeed in sending the email, this means that the issue was caused by the add-ins. Now, navigate to the&nbsp;<strong>File &gt; Options<\/strong>&nbsp;menu.<\/p><p><strong>Step 3:<\/strong>&nbsp;Select the <strong>Add-ins<\/strong> option. Herein, delete all the third-party add-ins from your MS Outlook application. Further, restart your MS Outlook.<\/p><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"173\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/remove-add-ins-02.png\" alt=\"Add ins\" class=\"wp-image-89088 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/remove-add-ins-02.png 520w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/remove-add-ins-02-300x100.png 300w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/figure><h3 class=\"wp-block-heading\" id=\"h-3-clear-dns-cache\">3.&nbsp;Clear DNS Cache<\/h3><p>Every system&rsquo;s OS maintains a temporary database having records of all websites attempted to be opened or recently visited. This is known as DNS Cache. You can try to clear this DNS cache to resolve the Outlook error 0x80040115. Follow the below-mentioned steps to do so:<\/p><ul class=\"wp-block-list\">\n<li><strong>For Windows XP:<\/strong>&nbsp;Press&nbsp;<strong>Windows + R<\/strong>&nbsp;to open the <strong>Run<\/strong> dialog box. Further, type <strong>cmd<\/strong> in the box and hit Enter.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"190\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/clear-dns-cache-03.jpg\" alt=\"Windows + R Cmd\" class=\"wp-image-89089 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/clear-dns-cache-03.jpg 347w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/clear-dns-cache-03-300x164.jpg 300w\" sizes=\"auto, (max-width: 347px) 100vw, 347px\" \/><\/figure><ul class=\"wp-block-list\">\n<li><strong>For Windows 7, 8, Vista:<\/strong>&nbsp;Go to the Search box in the main menu. Type <strong>Command Prompt<\/strong> in the search box and right-click on it. Then, select <strong>&lsquo;Run as Administrator&rsquo;<\/strong>.<\/li>\n\n\n\n<li>This will open the command prompt window for you. Herein, type the command:&nbsp;<em>ipconfig\/flushdns<\/em>.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"678\" height=\"366\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cmd-dns-cache-04.jpg\" alt=\"Windows IP Configuration\" class=\"wp-image-89090 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cmd-dns-cache-04.jpg 678w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cmd-dns-cache-04-300x162.jpg 300w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>You will receive a confirmation message when the cache gets cleared from your system.<\/li>\n\n\n\n<li>Now, open MS Outlook and try to send the emails.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-4-change-profile-settings\">4.&nbsp;Change Profile Settings<\/h3><p>A damaged Outlook profile can also be the reason behind this error. You can change the Outlook profile settings to try to resolve this error:<\/p><ul class=\"wp-block-list\">\n<li>Launch the <strong>Control Panel<\/strong> in your system. Further, click&nbsp;<strong>Mail<\/strong>&nbsp;in the options.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"668\" height=\"373\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cp-mail-option-05.png\" alt=\"Control panel mail option\" class=\"wp-image-89091 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cp-mail-option-05.png 668w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/cp-mail-option-05-300x168.png 300w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Click <strong>Show Profiles.<\/strong><\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"447\" height=\"292\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/show-profiles-06.png\" alt=\"Show profiles\" class=\"wp-image-89092 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/show-profiles-06.png 447w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/show-profiles-06-300x196.png 300w\" sizes=\"auto, (max-width: 447px) 100vw, 447px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Now, select your profile and click <strong>Properties<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"355\" height=\"416\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Properties-07.png\" alt=\"Mail outlook properties\" class=\"wp-image-89093 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Properties-07.png 355w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Properties-07-256x300.png 256w\" sizes=\"auto, (max-width: 355px) 100vw, 355px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Go to <strong>Email Accounts.<\/strong><\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"451\" height=\"294\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/email-accounts-08.png\" alt=\"Mail setup outlook\" class=\"wp-image-89094 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/email-accounts-08.png 451w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/email-accounts-08-300x196.png 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Choose your MS Exchange account and select the <strong>Change<\/strong> option.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"509\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Accoun-settings-window-09.png\" alt=\"Accoun settings - Change\" class=\"wp-image-89095 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Accoun-settings-window-09.png 620w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Accoun-settings-window-09-300x246.png 300w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Further, navigate to <strong>More Settings<\/strong> having your username and mailbox server.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"686\" height=\"496\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/more-settings-10.png\" alt=\"Server settings\" class=\"wp-image-89096 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/more-settings-10.png 686w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/more-settings-10-300x217.png 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>Now, go to the <strong>Security<\/strong> tab.<\/li>\n\n\n\n<li>Tick the box with&nbsp;<strong>&lsquo;Encrypt data between Outlook and Microsoft Exchange&rsquo;<\/strong>&nbsp;text. Select&nbsp;<strong>OK<\/strong>.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"349\" height=\"441\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Securty-option-checkbox-11.png\" alt=\"Encrypt data between Outlook and Microsoft Exchange\" class=\"wp-image-89097 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Securty-option-checkbox-11.png 349w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Securty-option-checkbox-11-237x300.png 237w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/figure><h3 class=\"wp-block-heading\" id=\"h-5-repair-ms-office-program\">5.&nbsp;Repair MS Office Program<\/h3><p>Corrupt or damaged MS Office program may cause the error 0x80040115 in Outlook. In such a case, you need to repair your MS Office program. Follow these steps:<\/p><ul class=\"wp-block-list\">\n<li>Navigate to the search bar on your system. Enter the text <strong>appwiz.cpl<\/strong> and press Enter. A list of programs will be displayed.<\/li>\n\n\n\n<li>Herein, select <strong>MS Office<\/strong> and click <strong>Change<\/strong>.<\/li>\n\n\n\n<li>In the new window, select <strong>Quick Repair<\/strong> and choose <strong>Repair<\/strong> to start the repair process.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"432\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Quick-repair-option-12.png\" alt=\"Repair your office programs\" class=\"wp-image-89098 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Quick-repair-option-12.png 670w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/Quick-repair-option-12-300x193.png 300w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>When it&rsquo;s done, start your MS Outlook and try to send email to check if the issue is resolved.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-6-repair-outlook-data-file-pst\">6.&nbsp;Repair Outlook Data File (PST)<\/h3><p>If your Outlook Data File (.pst) has become corrupt, you may receive this error. You can use the Inbox Repair Utility (Scanpst.exe) to <a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-repair.php\" target=\"_blank\" rel=\"noreferrer noopener\">repair the corrupt PST file<\/a>. You can <a href=\"https:\/\/www.stellarinfo.com\/blog\/find-scanpst-exe-location-in-ms-outlook\/\" target=\"_blank\" rel=\"noreferrer noopener\">find Scanpst.exe<\/a> at the following path:<\/p><p><strong><em>C:\\Program Files\\Microsoft Office\\Office1X<\/em><\/strong><\/p><p>After finding the utility, perform the following steps:<\/p><ul class=\"wp-block-list\">\n<li>Double-click <strong>Scanpst.exe<\/strong> and select your PST file.<\/li>\n<\/ul><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"349\" height=\"292\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/scanpst-13.jpg\" alt=\"Microsooft outlook inbox repair tool\" class=\"wp-image-89099 apply-gradient-on-post-images\" srcset=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/scanpst-13.jpg 349w, https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/scanpst-13-300x251.jpg 300w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/figure><ul class=\"wp-block-list\">\n<li>You will get the list of errors displayed on the screen. Click <strong>Repair<\/strong> to repair the errors.<\/li>\n\n\n\n<li>Then, restart your MS Outlook and see if the issue is resolved.<\/li>\n<\/ul><p>Microsoft&rsquo;s Inbox Repair tool has certain limitations. It may fail to repair large severely corrupt PST file. In such a case, you&rsquo;ll need a third-party program to fix your corrupted PST file. <a href=\"https:\/\/www.stellarinfo.com\/outlook-pst-file-recovery.php\" target=\"_blank\" rel=\"noreferrer noopener\">Stellar Repair for Outlook<\/a> is an excellent tool that can repair severely corrupt PST files without any file size limitations. This tool repairs PST file and recovers all the mailbox data, such as contacts, emails, reminders, notes, attachments, calendars, etc., including the deleted items. It can also fix password-protected PST files. It is compatible with all Outlook versions, including 2007, 2010, 2013, 2016, and 2019.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/cloud.stellarinfo.com\/StellarRepairforOutlook-Professional-Blog.exe\"><img loading=\"lazy\" decoding=\"async\" width=\"252\" height=\"72\" src=\"https:\/\/www.stellarinfo.com\/blog\/wp-content\/uploads\/2021\/10\/free-download-1-3.png\" alt=\"Free download\" class=\"wp-image-89100 apply-gradient-on-post-images\"><\/a><\/figure>\n<\/div><p>To know how the software works, check this video:<\/p><figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Repair Corrupt Outlook PST file with Stellar Repair for Outlook software\" width=\"750\" height=\"563\" src=\"https:\/\/www.youtube.com\/embed\/5U3q1ycY-FY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure><h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2><p>There are numerous reasons which may cause the MS Outlook error 0x80040115. In this post, we have mentioned various solutions to fix this error. In case your PST file is corrupt, you can use Scanpst.exe to repair the file. But, it may only help when your PST file has minor corruption issue. If the level of corruption is high, you can use a professional PST repair tool, i.e., Stellar Repair for Outlook, to repair the file and recover all the data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Outlook users sometimes face the error 0x80040115 while sending\/receiving emails. This error&hellip; <a class=\"more-link\" href=\"https:\/\/www.stellarinfo.com\/blog\/microsoft-outlook-error-0x80040115\/\">Continue reading <span class=\"screen-reader-text\">How to Fix Outlook Error 0x80040115?<\/span><\/a><\/p>\n","protected":false},"author":32,"featured_media":89101,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825],"tags":[2284,2285],"class_list":["post-89085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-pst-file","tag-outlook-error-0x80040115","tag-outlook-sync-error-0x80040115","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Outlook Error 0x80040115<\/title>\n<meta name=\"description\" content=\"If you encounter the MS Outlook error 0x80040115, then explore all possible troubleshooting tips to fix it smoothly. 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