Stellar Knowledge Base

How to Register PhoenixDLL.dll while using Stellar Repair for Exchange?

February 7, 2019     7094 views     0     0

In general, when you try to register a software say for example Stellar Repair for Exchange software, you may encounter PhoenixDLL.dll error.

What is this error and why does this occur?

PhoenixDll.dll is system-related error and occurs when the Registry File of a software already available in the system matches with the Registry File of the software which you are trying to register at the moment.

The Outcome

PhoenixDll.dll error does not let you register the current software. In this case, you are unable to register Stellar Repair for Exchange on your system. You get the following error:

Check!

Make sure PhoenixDll.dll is properly registered.

How to Fix PhoenixDLL.dll error while using Stellar Repair for Exchange

It is mandatory to fix the PhoenixDll.dll error as it does not let you use the software. The best way to resolve this error is to register PhoenicDll.dll successfully. Follow the below mentioned steps:

First, make sure:

  1. You are logged as Administrator of the system you want to register the application
  2. Start the software by right-clicking on the shortcut icon and selecting 'Run as Administrator' option
  3. Use the application on a physical machine.
  4. You should have a copy of MS Outlook installed on the computer.
  5. Registration Process
  • Log in as Administrator. Go to the installation folder (C:\Program Files\Stellar Repair for Exchange) of software.

 

Figure 1: Move to Installation folder

  • Search and find PhoenixDll.dll in the folder

Figure 2: Find PhoenixDll.dll

  • Go to “Windows” + “R” button and open “Run” Window. Type regsvr32 in the Run window

 

Figure 3: Run Window opens to type regsvr32

  • Open Installation folder of Stellar Repair for Exchange software and drag and drop PhoenixDLL.dll file in Run Window after “regsvr32”

Figure 4: Drag and drop Phoenixdll.dll in Run window

  • Verify if the run Window shows the following message: regsvr32 "C:\Program Files\Stellar Repair for Exchange \PhoenixDll.dll"

Figure 5: Verify command at Windows Run

  • Click on ‘OK’ button. A pop-up appears on the screen with this message - “DIIRegisterServer in C:\Program Files\Stellar Repair for Exchange \ PhoenixDll.dll succeeded”.

Now you can register this one Exchange Server Recovery software on the desired system without any error message and start the recovery procedure.

 

19 User Comments

bradley jones
March 6, 2018 12:47 pm

am running stellar edb to pst converter on sbs 2012
have registered phoenixdll.dll several times but program still wants it registered

support
March 6, 2018 02:50 pm

Hi,

Thank you for writing to Stellar Data Recovery.

We regret the inconvenience caused to you.

Please make sure that Ms-outlook is installed and configured on your machine. In case you have installed or configured Ms-outlook after installation of Stellar software then please uninstall Stellar software. Now install the software again and .dll file will get automatically registered.

We have also replied to you on email.

Please feel free to get back to us for any further query.


Kind Regards,
Stellar Data Recovery

Mark Tu
December 18, 2018 09:35 am

Dear Support Team,

I have trouble with "Phoenixdll.dll not registered. Contact the technical support". I did your solution but it not working. Pls help me

support
December 18, 2018 01:58 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

Ronald Bogaard
January 2, 2019 01:32 pm

Dear Support Team,

I have trouble with "Phoenixdll.dll not being registered. I did all the steps in the section, but still no solution.

Kind Regards,
Ronald Bogaard

Stellar Support
January 3, 2019 09:14 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We request you to please configure your MS-Outlook then reinstall Stellar software to resolve the issue.

Regards,
Stellar Data Recovery

Eduardo Santi
March 1, 2019 03:13 am

Dear,

I have the same problem even after follow the steps.

Thanks,
Eduardo

support
March 1, 2019 09:00 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We request you to please configure your MS-Outlook then reinstall Stellar software to resolve the issue.

Regards,
Stellar Data Recovery

xavi
April 22, 2019 11:39 pm

Same problem, and I have no access to an outlook. Why do I need an outlook to register this software?

Stellar Support
April 23, 2019 08:29 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

Adrian
June 9, 2019 06:28 am

same error - same outcome when follow instructions - maybe add the email magic solution on the board to save everyone's time ... or fix it in delviery

Fran
July 29, 2019 01:56 pm

Same here. PhoenixDll.dll register not works!

Help please.

I will money back

Stellar Data Recovery
July 30, 2019 04:32 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

Armando Binelo
August 24, 2019 12:36 am

They claim to be 24/5 but I have been down for hours and they have yet to respond to Chat or email. This company has lost what made it great. I will not be renewing my subscription with them next year. Horrible response to a true client in need. Same junk issues with activation of the software. Mind you they gave me a new key that does not work.

Stellar Support
August 26, 2019 12:45 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

ROSEMBERG
August 25, 2019 07:13 pm

Same here. PhoenixDll.dll register not works!

Help please.

Stellar Support
August 26, 2019 03:13 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

konrad
September 18, 2019 09:36 pm

same problem. help

Stellar Support
September 19, 2019 05:15 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have responded to your email to assist you further.

Regards,

Stellar Data Recovery

 

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