Stellar Knowledge Base

I am unable to recover full size of photos with Photo Recovery product. How can I recover image with full size?

November 28, 2017     1313 views     0     0

Software recovers the data in the same resolution as shown in the preview. If you are able to find the photos in a small size then only thumbnail recovery is possible. Unfortunately, your files do not contain full size of photo and due to corruption it only includes a thumbnail. In this case, thumbnail is the best possible recovery.

Photo Recovery photo recovery mac

 

2 User Comments

philip
May 6, 2018 04:28 pm

i can see the files that i wish to recover before i click recover. it shows the correct size of 12mb. however, when i click recover, it will save into the destination to be only 32kb and im unable to open the file.

please advise.

Stellar support
May 7, 2018 05:20 am

Hi,

Thank you for contacting Stellar Data Recovery.

We would like to inform you that we have sent an email to your email address regarding for the same.


Regards

Stellar Data Recovery

 

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