Stellar Knowledge Base
The various Stellar applications licensing options fulfills all the needs of a customer and are prices accordingly.
The following three licensing options available to a customer for using Stellar applications:
1. Single User License is for Home/SOHO user. You can run it on one computer only and the license is bound to that machine.
2. Administrator License is for one office location of an organization. You can run it on any machine in that office. You cannot take it out of the office premises for which it is licensed. Concurrent usage can be less than or equal to the number of purchased Administrator licenses.
3. Technician License is for repair and maintenance workshops. You can run it on any computer at any location. Concurrent usage should be less than or equal to the number of purchased Technician licenses.Lifetime means Product Lifecycle which is not more than 5 Years.
You need to buy the appropriate license option as per your requirement.
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I want to purchase mbox to pst converter, but do not want my licence for more than 12 months .. I don't want to be billed every 12 months automatically ... how can I prevent this?
Robert Kildare
Stellar Data Recovery
Hi,
We have sent you an email to provide you the details.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
I purchased Windows Live Mail to PST converter, but do no need a auto renew licence for more than 12 months .. I don't want to be billed every 12 months automatically ... How do I stop this?
Roelof Koehoorn
Stellar Data Recovery
Hi,
We would like to inform you that you may cancel your automatic subscription anytime as per your requirement.
Kindly share your order number with our concerned team requesting for cancellation of the subscription at : orders@stellarinfo.com
Regards,
Stellar Data Recovery
Is there a way to cancel my auto-renewal subscription every year? I don't see why there isn't a way to cancel the subscription or renew the subscription manually instead of it auto billing.
Scot Rice
Stellar Data Recovery
Hi,
We would like to inform you that you may cancel your automatic subscription manually anytime. You just need to send your request for the cancellation of the subscription along with your order number to: orders@stellarinfo.com
Regards,
Stellar Data Recovery
I am in Mumbai -India using a desktop(win 7) and a laptop(Win 10).Laptop is having SSD. Desktop I am going to replace in a couple of months.
I lost 133 gb data from my Seagate 500 gb external hard disk.and some more data from 'D' drive of deskop PC
I want to buy Stellar Data Recovery Professional.My questions are...
1] If I purchase it now a)will it work both on desktop & laptop b) what if I replace my deskop PC with a new PC after 2 months ---again have I to buy this software
2] How much will it cost me . It is for self-use .Any discounted price possible ? 3] Is it possible to get this software in any store in Mumbai, India 4] Can this software recover the files and folder by their names and date created.
Ramesh Palvankar
Stellar Support
Hi,
We have sent you an email to provide you the details.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
Hello,
how do I CANCEL my subscription ? because I do not want a subscription and pay every year
thanks
Jerome Fernandez
Stellar Data Recovery
Hi,
Thank you for trusting Stellar Data Recovery.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
Hi, we had purchased converter for NSF.
We want to disable autorenewal subscription how can we do?
Thanks in advance
Best regards
Exe.it Srl SB
support
Hi,
We have sent you an email to provide you the details.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
Hi,
we had bought stellar for nsf.
We want to disable autorenewal, how can we do it?
Best regards
Exe.it Srl SB
stellar support
Hi,
We have sent you an email to provide you the details.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
Hi, Does the End User License agreement applicable for Demo Version?
Ravindra H S
Stellar Support
Hi,
We have sent you an email to provide you the details.
Please follow our email and get back to us for any further query.
Regards,
Stellar Data Recovery
I am a bit confused regarding the licensing. I realize that it listed for 1 year . . . . what happens to the program if I choose not to renew the license? Does it stop functioning?
Thank you
William
William Kimmo
Rajeev
Hi,
If you will not choose auto-renew then the application will be valid for 1-year.
For any further query contact our support team by using the below link:
https://www.stellarinfo.com/support/
Regards,
Stellar Data Recovery
have a home licence and I want to move it from my old laptop to my new one. Since the home licence is tied to my old laptop, how do I do this?
videoguy
Abdul Majid
Hi,
Please submit a ticket to our support team from the below mentioned link and provide your order reference number:
https://tickets.stellarinfo.com/portal/signup
Our team will locate the order details and guide you for your query to move the license.
Hi
I bought a license for Stellar Backup Extractor for MS SQL Technician-v2.0-EN [Lifetime] one year ago. Does this license have annual or other automatic renewal?
CLAUDIO OLDRATI
Naveen
Dear Claudio,
No. It does not have any annual or auto renewal subscription.
Feel free to reach us.