Stellar Knowledge Base

The software is taking too much time to scan my hard disk. What to do?

 Modified on: July 26, 2021 |    11547 views

Stellar Data Recovery Professional software can recover files lost due to accidental deletion, formatting, corruption, or missing partition. The software performs fast, precise, and seamless data recovery from all kinds of Windows supported storage media.

However, sometimes the software may take longer duration – extending to a few hours for scanning a hard disk (refer to screenshot), which may be due to the following reasons:

1. Disk Volume

Larger the storage volume of the hard drive, more it is going to take time to complete the scan.

2. Bad Sectors

One of the major reason behind such delays is bad sectors - a sector on a hard drive that doesn’t respond to any read/write operation. When the software finds a bad sector, which is partially readable, it tries to get all information from such sectors. This causes the software to get stuck in certain sector, as it tries to read information from such sectors.

3. Connectivity

The interface you have used to connect the drive to the PC plays an important role when it comes to data recovery. If you want to get back your data quickly, use SATA III interface or USB 3.0 connectivity while using the HDD enclosure or converter cable.

Use of SATA II, SATA 1, and USB 2.0 or below can slow down the scan progress significantly, especially if the storage volume is 250GB or more.

4. Power Supply

Adequate power supply is important for a hard drive to function properly. A low input voltage can cause drive corruption. Make sure your hard drive is getting adequate power supply. If you are trying to scan a desktop grade external drive, make sure to provide additional power to spin the larger 3.5” Desktop hard disk drives for faster read and write operations.

5. Disk Fragmentation

Fragmentation leads to excessive disk usage, heat, and poor read/write performance. It hinders the scan process, as the software struggles to read file fragments stored distant apart from each other. The header has to move quickly, and platter has to rotate at full speed continuously. This can cause overheating and potential drive failure.

How to Scan and Recover Faster?

Follow the steps below to create a disk image and recover data by using Stellar Data Recovery Professional.

If the scan is stuck for long and progress is slow due to any of the reasons mentioned above: 

1.Perform selective recovery: Uncheck all file formats and check only required file formats in advance setting option in software and turn on only that button on home page of software which is required to recover. You can turn off preview during scan process in the software.

To perform selective recovery perform below steps:

a) From the main "Select What To Recover" screen go to the "Advanced Settings" tab.

b) Go to the second icon on the "Adavanced Settings" tab.

c) From the avialable list of options select the file format you need to recover and then click "close" button.

d) Follow the on screen recovery steps then. The software will only scan for the files you had selected.

2.Create an image of your hard drive.

Imaging a hard drive skips bad sectors and overcomes all other probable causes that increases scan time. You can create a virtual image of your hard drive by using Stellar Data Recovery Professional and scan the virtual disk image to recover lost files faster.

 

15 User Comments

Trying to recover data from an internal m2 ssd hard drive that is currently enclosed in an external adapter. Scanning the drive fails at around 9% after 9 hours. Initially say it will take around 96 hours.

Now I'm trying to image the drive and it is stuck on 0%. Any ideas?

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Jon

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Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We have sent you an email regarding the same. Kindly reply to the email.

Hoping for your kind cooperation.

Regards,
Stellar Data Recovery

Hi were started using stellar in the company i work in coz one of our exernal failed. We tried creating an image from the corrupted drive, but it seems to be stuck at a sector at 67% ... i guess its a bad sector there.... why doesnt it skip the bad sector? ... Would it be wise to just let the system running and trying to wait?


Kind regards
Terry W.

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Terry

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Abdul Majid

Dear Terry,

Kindly let us know if the drive is making any clicking or grinding noise. If yes than we recommend you not to use the drive as it may get further damaged and you can avail our data recovery services.

If your drive is not making noise than we recommend you to create the image is 2 parts and try to perform the scan.

Please get back to us with the outcome.

I have harddisk of 320 gb in which 297 isusable .i had formatted my harddrive many times to install new os.when i search for lost partition it shows 67 partition and.the scanni g is taking too long on each each partition.would you tell me how much 320 gb harddisk be deep scanned.can you say the time?

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Babin timsina

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Kartik

Hi,

We would like to inform you that the scanning time depends on a lot of factors like capacity of the drive, severity of corruption, type of files in the drive etc. Therefore we can’t give you an estimate about the scanning time.

As long as the software is not getting stuck during scan, we suggest you to kindly continue with the scan and let us know the outcome.

Further you may submit ticket using below link to get help from our experts:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

Using Stellar Data Recovery Professional v10 to recover only documents from a 200GB drive. It's finished 99% scanning, but it seems stuck at sector 384236160 of 390050143. Several hours have elapsed now and nothing has changed. Is there anyway to recover what it has found so far and skip the remaining?

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John Robinson

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Kartik

Hi,

We understand the inconvenience caused to you.

We would request you to stop scanning process in our software and check the results. We believe that software has completed the scanning process.

For more assistance, please submit ticket using below link:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

I try to scan a SD-Card. After 4 hours it is scanned 0% and the remaining time is 15200 hours and the Stop Button does not work.
What can i do?

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Harald

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Rajeev

Hi Harald,

Kindly let us know the order number for the purchase. We suggest you to open the application by selecting "run as administrator" and turn off the preview while scan is going on.

You may connect with our expert by using the below link for further assistance:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

No me desencryta los archivos con ranseware .moba

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Juan

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Abdul Majid

Hola juan

El software Stellar puede recuperar los datos de la unidad cifrada de ransomware, sin embargo, no puede descifrar los archivos.

Proporcionamos servicios de recuperación de datos también para recuperar los datos del disco cifrado de ransomware.

Envíe un ticket a nuestro equipo desde el enlace mencionado a continuación y lo guiaremos para el proceso de recuperación:

https://tickets.stellarinfo.com/portal/en/signup

When a one TB drive is being scanned at what phase does found files start to populate the left pane whether in file type, tree view or deleted list. First scan is at 25% of phase 6 and I do not see any files that it has found as of yet.

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Derek Barlow

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Kartik

Hi Derek,

We would request you to complete the scan process in our software to get best results for data recovery.

Sometimes due to bad sectors, fragmentation in drive etc. take much time to provide recovery results.

For any further assistance, you may submit ticket to our experts using below link:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

I am recovering files but it is taking a very long time (13 hours so far) and the recovery screen shows only a tiny portion of green, so it seems I am not far along in the process. When I click on the stop icon it tells me that saving can't be resumed from that point and do I wish to abort the recovery. If I stop recovery now, will I have to go through the whole scan again (which took 18 hours)? Many files have been recovered for there are 509 Gb of files and I don't think I need all of them.

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Rosalie Coburn

 

User Comments

verfy04

 

 

Stellar Data Recovery Professional Stellar Data Recovery Professional is a do-it-yourself data recovery software that helps you to easily recover deleted files & folders, missing or corrupt partitions and even accidentally formatted hard drives.

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