Stellar Knowledge Base

How can I Recover Deleted Emails Using Stellar Phoenix Windows Data Recovery (Professional)?

Author : Creative Team Updated on May 30, 2016

Stellar Phoenix Windows Data Recovery (Pro) enables you to facilely recover deleted or lost emails in MS Outlook and Outlook Express. The tool provides high level of flexibility by allowing recovery of emails in the desired user format and saving the recovered data at a user-specified location.


Follow the steps mentioned below to perform email recovery with Stellar Phoenix Windows Data Recovery (Pro):

Run the software. On the main screen, click 'Email Recovery'. The 'Deleted Email Recovery' section will show up as follows:


Select the email client ('Microsoft Outlook' or 'Outlook Express') corresponding to your email data file.

For MS Outlook

Click 'Select PST' to select the PST file from which you need to recover emails. Click 'Find PST' to search PST files in your system.

Once you select the desired PST, click 'Start Recovery'.

The software scans the selected PST and displays a tree-structured list containing all recoverable mail items in the left pane. You can select any items in this list to see its preview in the main interface.

Select the items you need to recover and click 'Save' at the bottom. A dialog box opens up as shown below:


You can save the mail items into 'PST', 'MSG', or 'EML' format. Select the desired option and a destination path. Click 'OK'.

For Outlook Express

Click 'Select DBX' to select a DBX file for recovery. Click 'Find DBX' to find DBX files in your system, if you do not remember the exact path of the required DBX.

Click 'Start Recovery' to start scanning the selected file.

After completion of the scan, all recoverable data is displayed in the left pane. You can preview any item in your DBX by selecting the same from the bottom-right pane.

Select your DBX file and click 'Save' at the bottom. The software displays the following 'Save File Option' dialog:


Select the desired option, i.e. 'Save as EML' or 'Save as DBX'. Provide the desired destination path and click 'OK'.

Stellar Phoenix Windows Data Recovery Professional saves the recovered file in the chosen format to your specified location in the system.


12 User Comments


Robert Hastings
June 9, 2013 11:45 am

The error in my Outlook.pst prevents Outlook from opening. So, I can't find a way to import the recovered file into Outlook. Need help. Otherwise, recovery is worthless.

I can read my email on my Android only.

Amit Pandey
June 10, 2013 06:30 am

Hi Robert,

You can easily import your PST file in outlook after recovery, Outlook provides an Import & Export Wizard to resolve this problem. You can follow the below steps to import your recovered PST file:

Steps For Outlook 2010:

1. Open Outlook, Click the File tab & then select Open
2. Select Import
3. Select action to perform, Click Import from another program or file, and then click Next
4. Select file type to import from list, click the file type that matches your data, and then click Next
5. Click File To Import box, type the path and the file name of the file that you want to import, or click Browse to locate the file, and then click Next
6. Select Destination Folder list, click the folder that you want to import to, and then click Next
7. Confirm that the destination folder is correct, and then click Finish

Outlook 2007 and Outlook 2003:

1. Open Outlook, Click the File menu & select Import And Export Wizard
2. Select Import action to perform & click Next.
3. Select .PST file type to import & then click Next.
4. In File To Import, type the path and file name of the file that you want to import, or click Browse to navigate to the file & click Next.
5. In Select Destination Folder, click the folder that you want to import to, and then click Next.
6. Confirm that the destination folder is correct, and then click Finish.

If you are still unable to follow these steps or Outlook showing same error message, Please reinstall you outlook again and try above steps to import recovered PST file.

Thanks & Regards

Brian E.
April 23, 2014 05:12 am

When I try to save recovered emails as a .pst I get a message say "Please check that stellarprofile.dll is registered". I've rebooted multiple times and even registered the DLL using regsvr32. What needs to be done?

Amit Pandey
April 23, 2014 05:43 am

Hi Brian,

Which version of Windows you're using: 32-bit or 64-bit.

If you don't know how you can find this, please follow the steps mentioned below:

1. Right click on 'My Computer' on the home screen and choose 'Properties'
2. Under 'System' section, navigate to 'System Type' details and find the desired information.

This method is application to all latest version of Windows including Windows 8.

Good Luck!!

Humberto C.
October 22, 2014 04:01 pm

Hi Amit;

We bought a license of Stellar Phoenix Outlook and we have the same error. Please let me know how can I resolve it because I need to recover a Supervisor PST File.



Amit Pandey
October 27, 2014 08:59 am

Hello Humberto,

Can you please confirm the exact error you're facing along with any other possible details like procedure you're following to recover PST file and when will you see this error etc??

Also, you've purchased Stellar Phoenix Outlook software and you are commenting at Stellar Phoenix Windows Data Recovery Software. Please navigate to the KB article related to your product and post your problem their. It'll will help you getting accurate response.

Looking forward your reply.


January 17, 2015 12:09 pm

i have a problem when i want save the pst
please check if stellarprofile.dll is registred
Windows 7 pro 64

Amit Pandey
January 19, 2015 05:06 am

Hi David,

As we can see, you are using 64-bit of MS Office. Unfortunately, we don’t support Office 64 bit to save PST File.

Sorry for the inconvinience!!


July 3, 2016 09:17 am


After running the PST repair tool, I am able to fix the PST file but not able to save accordingly!
Error: "Please check stellarProfile.dll is registered"

Please get back to me on this asap.
Thanks & best regards,

Amit Pandey
July 5, 2016 10:59 am

Hi Omar,
Thanks for the query, Our customer support team will contact you soon.

September 21, 2016 09:41 am

Same problem - Error: "Please check stellarProfile.dll is registered". Please help.

Amit Pandey
September 22, 2016 04:04 am

Hi Tristan,

Please follows the steps mentioned in this kb to register stellarProfile.dll successfully.



User Comments




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