Stellar Knowledge Base

How to Recover Files Deleted from Encrypted Mac Hard Drive?

July 20, 2018     16687 views     0     0

Stellar Phoenix Mac data recovery software is capable enough to recover lost, deleted and inaccessible files from an encrypted hard disk drive, partition or an encrypted external hard drive. To start the recovery process, you just need to download & launch this encrypted Mac data recovery software, connect the password-protected hard drive to your MacOS, and follow the below-stated systematic steps.


Steps are: 

Step 1) On the main interface, select what you want to recover: Recover Everything or Customize your Scan. Click Next

Step 2) Now, under Select Location window, choose the Encrypted Drive. 

Note 1: Make sure to provide the password to unlock your encrypted hard drive. Otherwise, on failing to provide the passcode, the software will not proceed further to scan your encrypted drive. 

Note 2: Once the drive is unlocked, re-select the drive and you can switch either to Deep Scan or stick with the primary scan option as per your convenience.

Step 3) Now, click Scan to begin scanning on the encrypted drive

Step 4) After scanning completion, the software will enlist all the recoverable items such as Photos, Videos, Audio, Emails and Documents in the Preview window

Step 5) Next, select any desired file or folder to launch its Preview

Step 6) After Preview, select the files for restoration. Click Recover and it will allow you to choose a place to save your file. Select a folder at your desired location to save them.

Step 7) The process of saving files….


2 User Comments

November 18, 2016 07:22 am

What if the encrypted drive is failing and has bad sectors? The software is not requesting a password. I see no option to enter it, manually.

Amit Pandey
November 18, 2016 10:00 am

Hi Tuffy,

Have you tried disconnecting - reconnecting the USB cable of the hard drive while the software is launched? The software refresh itself every time a HDD is connected to Mac and hence it will request for a password. And if the HDD is failing then it might not ask at all, as you mentioned. For more information, please get in touch with our support department at earliest. Here is the mail ID -



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