Stellar Knowledge Base

How to recover Mac files from a corrupt hard disk drives

Author : Creative Team Updated on December 2, 2015

Stellar Phoenix Mac data recovery is one of few software that facilitates recovery of files, folders and media objects from a logically corrupt HFS disk.

What is a logically corrupt Mac disk?

The hard drive or partition, which fails to mount on OS X, is an example of a corrupt Mac disk. Such disk or partition will not appear on the Finder menu or on the desktop. Disk utility will show such partition as faded as compared to other healthy partitions.


Repair a corrupt disk or partition

Disk Utility’s own ‘Repair Disk’ feature fails to fix the corruption on the Mac partition. The data inside the corrupt disk remains inaccessible until unless scanned & recovered by Stellar Phoenix Mac software.

Recover data from a corrupt disk: Follow below guidelines to successfully recover data from logically corrupt Mac disk drives.

1.    Install Stellar Phoenix Mac data recovery on your Intel Mac machine.
2.    Launch the software and click ‘Create Image’ button. This will create an image of the corrupt hard drive on desired location.


3.    Upon clicking the button, ‘Image Creation’ of the corrupt disk begins. Software scans each block of the corrupt disk and images it to user-defined location. Once software finishes “Imaging” the drive, it will give a message to proceed for drive recovery.


4.    Select a data recovery menu to recover files from damaged disk. In this, case, “Formatted Drive & Lost File Recovery” is opted.


5.    Select a corrupt partition of the disk. Once ‘Scan’ button is clicked, the software will launch intensive search for lost or inaccessible files from the corrupt disk.


6.    Scan beings & ends after some time. The scan time depends upon the size of the hard drive and amount of corruption done to the disk. Once scan is finished, it will show a message.


7.    Preview & Recover files:

After the scan is done, user can take his/her time to preview each recovered file(s). Software successfully shows preview of media files including audio-video, image and documents. Preview assists user in selection of recovered files to be saved on an external media.


Recover: Select all files or desired files for recovery. Now, Click ‘Recover’ button to provide destination for saving recovered files.


If your Mac or hard drive is suffering through logical corruption, then Free Download Stellar Phoenix Mac data recovery software to scan corrupt disk or partition. For any technical support, reach us at


2 User Comments


Ovidio Villeda
October 6, 2015 11:59 pm

Dear sirs:
I have a 2 TB WD External HDD formatted HFS Extended, that get unmountable in Mac OS X Yosemite. When running Disk Utility and try to repair it shows an error for repairing the disk. I get stellar Mac Data Recovery and start running the Quick Recovery option. It has been running for 2 days and it shows Performing Quick Recovery..... and under the blue bar a message Getting catalog file node size .... and the blue bar seems not moving from there. Is it correct to do this way and it means it is running? I was reading the FAQ section an it mentions to use the Create Image Option, Which option is better to use?. Thank you very much for your answer. Best regards.

Amit Pandey
October 7, 2015 06:17 am

Hi Ovidio,

In general, Quick Recovery doesn't take this much time but it seems that drive have some logical errors that are preventing a smooth scan. We recommend you scan your hard drive with Raw Recovery since it is recommended for troubled hard drives. Alternatively, create a disk image of your Mac hard drive using Create Image option and scan/recover files from it.

Hope this helps. Do let us know for further query.


User Comments




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