Stellar Knowledge Base

How can I recover data from hard disk that contains bad sectors using Stellar Phoenix Mac Data Recovery application?

Author : Creative Team Updated on November 2, 2017

To recover data from a hard disk drive containing bad sectors, we suggest you create an image of the hard drive because scanning for data on the original hard drive will be very slow and more usage of such a disk can increase the bad sectors.

To create an image, follow the below-mentioned steps:
 
  • Launch Stellar Phoenix Mac data recovery software and click Start New Scan
  • Select the hard drive/volume whose image you wish to create.
Note: In case, you wish to create an image of a specific region/part of the drive/volume, move the slider in Select Region area to select the range of the drive/volume.
  • Choose the  button and specify the location for saving the image file.
  • The software starts creating image of the selected drive/volume.

The software saves the image of the media disc at the specified location.

Now, to recover the data from the image, you will have to use the Resume Saved Scan option and follow the steps mentioned below:

  1. Click on the Resume Saved Scan button on the main user Interface. The Resume Saved Scan window opens. This window contains the list of image files existing in the system.
  2. Select the image from the list and click the button.
  3. Select the recovery option to start the recovery process. 
  4. Specify the location where you want to save the files/folders.
  5. The software saves the files/folder at the specified location.

 

8 User Comments

 

Jules
November 21, 2013 01:56 am

What do I do with Image Creation stays stuck on Sector 0 and never goes past it?
The drive that is giving me problems doesn't even show up in the Data Recovery list of drives, but it shows up on my computer and I can see it when browsing for drives in Image Creation. What's the deal, is this corrupted data beyond the abilities of the software?

Abhay Mishra
November 21, 2013 03:06 am

Hi Jules,

Can you let us know if the hard drive is accessing on your computer. Are you able to see any partition on the hard drive?

Try with uninstalling the application and reinstalling again to check if it detects the hard drive.

Do let us know if it worked for you.

Cathlyn
March 25, 2014 06:27 am

Hi Abhay,

I tried to "Create an Image" but it doesn't matter how big or small the sector size is or which drive I save it, it always says "The destination you have chosen doesn't contain sufficient space" even though it does. What does that mean? :(

Thanks

Abhay Mishra
March 25, 2014 08:47 am

Hi Cathlyn,

Could you please let us know the whole process which you follow to create an image. Also where you are trying to save it?

Generally the message "The destination you have chosen doesn't contain sufficient space" popped up when you save the image file on destination drive which is same as your source drive. Try to use secondary drive as a destination to save the image.

Let us know your progress ..

Manuel
May 15, 2014 04:46 am

i have finished scan an external HD with the quick recovery option, it shows my lost files but it does not save them, it just create the folders but thats all, all the files and folders are marked with an "x" at the bottom. What can i do?

Amit Pandey
May 15, 2014 04:51 am

Dear Manuel,

Hope you are well!!

The 'X' mark symbol on files & folders represents deleted files. It would be great if you could let us know what version of OS X you running? Whats the model & size of the hard drive? If you are running the full version of the Mac data recovery software then where are you trying to save recovered data?

Please let us know asap.

Thanks

Nauman Butt
September 28, 2014 08:46 am

Asalam o alikum!
I have a Hitachi Hard drive i want to recover data from it.
problem is that!
i had 3 partition on it one for windows and other 2 for my work accidentally windows on my laptop is got corrupt and after so many attempt to repair my windows 7 is in vain and my hard drive got corrupt now i attach this hard drive to another system and it shows all drive merged into a single drive.
now i able to format this 700GB hard drive and looking some one to guide me to recover my data that i have in E drive.

Amit Pandey
September 29, 2014 05:10 am

Dear Nauman,

I'll be glad to assist you in recovering your partitions or useful data from corrupt hard drive.

First of all, download the demo version of Stellar Phoenix Partition Recovery 6.0 (for Windows) and install it on different computer (which runs on different hard drive)

https://www.stellarinfo.com/partition-recovery.htm

As soon as you start the software, Drive recovery option will be listed at the top where you could see your problem hard drive. Keep in mind that you've connect the problem hard drive externally on another computer and then install the recommended software.

Choose the drive and any subsequent recovery options such as advanced recovery(FAT or NTFS) or deleted recovery. As the drive capacity is large, software may takes time to scan before giving you the preview of recoverable files and folders. Once the scanning is completed, you can see list of files and folders that were still recoverable. Consider upgrading software to premium version to have your files recovered.

Do let us know if you're facing problem anywhere. Good luck though!!

 

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