Stellar Knowledge Base

Retrieve Deleted Photos after Facing Memory Card Error?

November 23, 2018     24073 views     1     0

OK!! I’ve tried everything but nothing seems working, now what?

Just take a deep breath. You don’t need to worry about your data as its still clicking somewhere on the drive and can be seen only by a memory card recovery software.

Follow the few simple steps to recover deleted photos and videos from various cards such as Compact Flash Cards, SD Cards, Memory Sticks, Micro SD cards etc. 

Stellar Photo Recovery is equipped with latest technology and capabilities to detect, scan, and recover all types of flash memory cards. It performs smooth recovery from the corrupted or damaged SD card that is no longer accessible.

Just prepare few things before getting on board:

•    Problem SD Card
•    Connective Media: USB Cable that isn’t damaged or faulty or external card reader.
•    Download Stellar Photo Recovery on your Windows or Mac system.

Note: You can also free download the trial copy of Stellar Photo Recovery and install it on your PC or Mac system. The trail version scans the problem memory card and shows media files that it can actually recover. To save the recovered files, purchase a license copy by clicking on the Buy button. 

Ready to recover deleted files from memory card?


Follow the simple steps below:
1.    Launch Stellar Photo Recovery Software
2.    Check in All multimedia files in What to Recover window. Click Next.


                                      Software home screen to select what you want to recover

3.    Select the removable memory card from which you want to recover. Click Scan

                                   Second screen to select location from where to recover videos

4.    Scanning process begins. You can stop the process at any stage and resume recovery later.

                                          Scanning process

5.    List of found photos, videos and audio files appears. Preview them and click Recover. Note: If your required media files are not in the list, choose Deep Scan for advanced scanning of the memory card.

                                       Results of scanning. Preview found files and recover

6.    In the dialog box, select destination to save the recovered videos. Click Start Saving. The software saves the recovered files at the chosen destination.


Stellar Photo Recovery is quick to recover lost or deleted photos, videos, or audio files from any storage media. However, the turnaround time to complete the scanning procedure depends on the capacity of the storage drive.

In case you still face some issue during recovery of multimedia files or are stuck somewhere, let us know the situation in the comment box below, to help you further.


6 User Comments

May 13, 2016 07:09 am

why does stellar phoenix ask me an Id after finishing scanning lost files

Amit Pandey
May 16, 2016 10:17 am

Hi Kidzon,

You may have been asked to enter your " Username" and " Key" details which you are provided with, once you register and buy the software. Please note that in order to recover and save your lost files, you need to purchase the software. In order to purchase, either you can click on the buy icon, located on the top of the screen or you can buy from here Feel free to ask if you face any other issues.


October 9, 2016 03:58 pm

After purchasing and recovering photos can they be downloaded to put on a flashdrive?

Amit Pandey
October 12, 2016 10:10 am

Hi Lisa,

The answer is Yes! You can save the recovered photos on a flash drive.


April 5, 2017 11:00 am

Your recovery software is the 4th I've tried for recovery of a micro SD card that came out of my phone. Last week I was suddenly unable to access my images. The card has been in place two years. Never pulled out, so there's no physical damage. Device was scanned for viruses and is clean. Your software is the only one to actually see the card as a drive. It's been running for 4 days now, but I'm not seeing a file list appear anywhere. Help me Obi Wan Kenobi, you're my only hope.

Amit Pandey
April 7, 2017 09:36 am

Hello Dan,

One of the reasons for this kind of error is when the card has not been safely ejected. However, if that is not just the case then, I will suggest you to try "CHKDSK" command. Run CMD as an administrator, and type chkdsk E: /f( where E is the drive letter of the microSD card) to fix any errors. Also, check that whether the microSD card contains any hidden files or not. Hope You will get to recover your files thereafter!

Good Luck!


User Comments




Related Articles