Stellar Knowledge Base

How to Switch from Automatic to Manual Subscription

February 4, 2019     86 views     0     0

Stellar software product subscription is valid for 1-Year from the date of purchase. The subscription auto-renews annually with the user-authorized payment mode. However, you can switch over to manual subscription any time before the renewal date.

To enable Manual Subscription, send a Switch Subscription Request to the payment gateway, i.e. Element 5 directly. They will cancel the automatic renewal and switch your subscription plan to Manual Subscription.

For more help, get in touch with our support team.


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