Stellar Knowledge Base

Why Video Files Become Inaccessible After Recovery?

 Modified on: November 10, 2020 |    6664 views

Stellar Photo Recovery recovers videos in their original state. In case some of the videos files are inaccessible after recovery, there are chances that the files were already corrupt before they were lost.

There can be many reasons for video file corruption, such as:

  • The storage drive had bad sectors.
  • The storage drive was physically damaged.
  • Virus-infection in the storage media.
  • The video file data was overwritten.

However, you can repair inaccessible and corrupt video files with Stellar Repair for Video software.

Here’s the link to the free demo of the software. You can preview your repaired videos in the demo.

Video Repair Video Repair Mac

Note: Stellar Photo Recovery software works on the principle, ‘what you see is what you can recover’. This means, if you can preview the video files in the software after scanning is complete, you can recover them as well.

 

12 User Comments

So it is safe to say the the software doesn't repair repair all corrupted videos as is stated in the article.

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Robert Brathwaite

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Stellar Data Recovery

Hi,

Thank you for contacting us.

We would like to inform you that we have sent an email on your email address. Kindly check and reply on it.

Regards,

Stellar Data Recovery

dear Stellar Team
i habe bought your software but it is not working for me, no video has been repaired i am a little disapointed !

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Sandra Esther Mouchi

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Stellar Support

Hi,

Thank you for contacting us.

We would like to inform you that we have sent an email on your email address. Kindly check and reply on it.

Regards,

Stellar Data Recovery

Hello,

I have purchased the software, but no solution. not working Please HELP>

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Dev Chotoo

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Rajeev

Hi Dev,

Thank you for contacting Stellar Data Recovery.

Kindly let us know the order number for the purchase. We request you to let us know the issue which you are facing with the application.

You can contact our support team by using the below link:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

All my photos were recovered in WMF format. How do I open them?

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Clint

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Abdul Majid

Dear Clint,

Please let us know the extension of photos that you want to recover.

Please follow the below steps to perform the scan for selective file types such as .jpeg etc.:

To select file type:
1. Run Stellar Data Recovery software.
2. Click the Advanced Settings button.
3. Click the File List button from the Advanced Settings window.
4. A list of all supported file formats is shown. Unselect all file types and select only desired extensions using the checkbox in front of the file type.

Please perform the scan and let us know the outcome.

Dear Stellar Team,

Just purchased your product (Order ID: 206911915) to recover deleted Videos files from a GoPro Micro SD on a Mac.
And the scan worked pretty well. It showed me the missing files in the Trash Folder with all right parameters like the File Name and the File Size.
But when I recover them, they are saved in an "empty" Folder named #Root which has the size of the recovered Files. But the Files are not listed in the Folder. It is "empty"???

any clue how to get my Files ?

Cheers

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tobias grill

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Kheshwar Sharma

Hi,

Thank you for writing to Stellar.

One of our representatives has sent an email to you on the registered case with the steps to resolve this issue. Please check and let us know the outcome.

Regards,

Stellar

HI, WHY ARE MY LONG VIDEOS RECOVERED IN HUNDREDS OF SHORT SEGMENTS VIDEOS ?

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LEW HONG CHAU

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Sunil

Dear LEW HONG CHAU,

We would like to inform you that our software works on a preview basis, which means the files will be recovered as it is as they are appearing on the preview window.

Kindly share the order number of the purchase or let us know the exact name of the Stellar software you are using for recovery such that we can assist you in a better way.

Moreover, you may contact our support team by using the below-mentioned link:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

 

User Comments

verfy04

 

 

Stellar Photo Recovery Stellar Photo Recovery is a Do-It-Yourself software to recover media files lost due to deletion, corruption or accidental formatting. It works with all major camera, drones, pc, memory cards, USB Flash Drives and more.

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