Stellar Knowledge Base

What to do when Stellar Phoenix Mac data recovery gives message "The destination you have chosen is on the same source drive as source"?

Author : Creative Team Updated on December 28, 2017

The messages generated by the Stellar Phoenix Mac Data Recovery software while you press the Recover button are just a precautionary messages. They don't mean any harm to your files or the data recovery process. Resolving messages displayed by Stellar Phoenix Mac data recovery below.

There are two possible scenarios for this issue.

Case 1: "Source and destination volume are same"

This message will prompt when data recovered from a volume is being saved to the same volume. E.g: In below screenshot, Macintosh HD was scanned for deleted files & same location was chosen to save the recovered files. Hence, the below message appeared.

To overcome this message, always choose a different volume to save recovered files.

Case 2: "The destination you have chosen is on the same source drive as source"

This message only warns that the volume scanned for deleted files and another volume chosen to save recovered files lies on the same hard drive. You can simply click the "Proceed Anyway" button to ignore this message.

Important Tip: Always ensure an external device, which is larger than the source media to save your recovered data. In case you don't have any external media then chose a different volume to save recovered files.

 

31 User Comments

 

Amit Pandey
September 3, 2013 08:53 am

Hi Eric,

If you try to put it back from where it was deleted then SPMDR will display the message shown in CASE - 1 above. This is done to avoid any further data loss on that volume or location.

You must select a different source or volume to save the file. Later you can move the data to your desired destination.

Thanks

Danielle
December 7, 2013 03:40 am

What do you mean when you say chose a different volume ????

Amit Pandey
December 9, 2013 07:10 am

Hi Danielle,

To avoid overwriting of the data, the Stellar Phoenix software prompts user to save the recovered files on a different volume. The destination of the recovered files shouldn't be same as the source. You can understand this by above images. Hope it helps..

randy
March 16, 2014 04:09 pm

I repeat Danielles question...specifically how do you choose another volume...what do you click on to find the other volume choices?

Amit Pandey
March 19, 2014 03:52 am

Hi Randy,

Please find below path to make a selection of other volumes from the software interface.

After scan finishes, Click 'Recover' button<<'Open Directory' Window shows up<
Please let us know for further query.

Nick
March 26, 2014 03:13 am

that still doesn't help. IF scanning your main drive after losing most of it, there is not enough room to put it somewhere else. There is no way i can save it and then move it. You have not clarified how to change the volume in Case 1

Amit Pandey
April 1, 2014 03:41 am

Hi Nick,

Please save the recovered files on a removable media. If problem continues, kindly let us know.

Cathlong
April 17, 2014 12:17 am

How do I choose where I want to save the recovered files?

Amit
April 17, 2014 10:56 am

Hey Cathlong,

Thanks for your query!!

Please follow simple sequential steps to save recovered files with Stellar Phoenix Mac data recovery.

1) Once scans finishes, select files and click Recover button.
2) 'Open Directory' window appears. From left pane, select a destination to save recovered files.
3) Once destination is selected, Click 'Choose' and again click 'Proceed Anyway'.
4) The Save process begins and files are saved at chosen destination.

Hope this helps. Let us know for further query.

Thanks

Paul
October 22, 2015 12:51 pm

I get the message "Insufficient Space at Destination" even if I have a 4TB external Drive that has less than 1 TB used.
Any suggestions?
Thanks

Amit Pandey
October 27, 2015 03:37 am

Hi Paul,

Could you please send us the screenshot of the message which pops up when you try to save the recovered files on to the external hard drive? Send me here: amit[dot]pandey[@]stellarinfo[dot]com

Thanks

TOse
November 3, 2015 03:28 pm

Hi i have the same problem, try to save 300GB on ftp location with more than 1 TB of free space, and error shows that i have only 50GB free, which is the free space on my local drive!?@!

Amit Pandey
November 4, 2015 08:25 am

Hi Tose,

There is no support to save recovered files on FTP server using Stellar Phoenix Mac data recovery software. In order to save files you need to connect an external hard drive.

Hope this helps. Please let us know your further query.

Wayne
November 14, 2015 12:42 pm

Trying to recover 700GB of photos onto a 3TB Toshiba. I use a Mac. I get an "insufficient space at destination." It's a brand new formatted 3TB external hard drive. Help?!?

Amit Pandey
November 16, 2015 05:30 am

Hello Wayne,

Could you please share the following information with us in order to resolve your query:

1) What file system is your external HDD formatted
2) What version of Mac OS X you running
3) Also, let us know the version of Stellar Phoenix Mac data recovery you running

It would be great if you can grab a screenshot of the error message and send us at amit.pandey[@]stellarinfo.com (Please remove [])

Do let us know so that we can revert.
Thanks

Aaron W
November 27, 2016 12:05 am

I am receiving the insuffient space error message as well. I am recovering data from an external hard drive with an imaged Mac HD and tried to move to my Mac internal drive which plenty of space when that didn't work I tried moving to the partition on the external drive which is 1 TB and formatted exFAT, where I received the same error.

For some reason it does allow me to move to a 8GB thumb drive but that will take me ages to transfer all my data.

Amit Pandey
November 29, 2016 06:07 am

Hi Aaron,

You might be using macOS Sierra and downloaded the older version of Stellar Phoenix Mac data recovery software. It is recommended to uninstall the older version and download the macOS Sierra compatible Stellar Phoenix Mac Data Recovery V7.1.0.1 from the page https://www.stellarinfo.com/data-recovery-mac.php Start the scan again and it will be save the recovered files successfully.

Thanks

ray
April 10, 2017 10:07 pm

i do not get the proceed anyway option - im trying to save it to a folder i created on the desktop?

Punit
April 20, 2017 06:24 am

Hi Ray,

You are not getting an option of 'Proceed Anyway' because the source and destination volume are same for the data to be recovered.
If, you try to save the data on another volume of same hard drive then, you will get any option of 'Proceed Anyway'.
For any further queries you can also contact us at 'support@stellarinfo.com'.

Andrew Kuo
June 1, 2017 08:44 am

I have plenty of space on everywhere I try to save the recovered files to but it still pops up with "Insufficient space" what do i do?

Support
June 1, 2017 09:23 am

Hi,

Please follow our email which we have sent to you on your email address to resolve the issue.



Regards,

Stellar Data Recovery

Mark
June 13, 2017 06:40 am

Same fault - tried 3 places to store recovered Data - 2 external HDD p, and main Mac HDD - always says not sufficient space , running stellar 7.1 -
Help what to do ..

Stellar Data Recovery
June 13, 2017 07:40 am

Hi,

If you have an external media then kindly format it once after backing up all the data then try to save the files on that formatted external media.

If problem still persists then kindly write to us at support@stellarinfo.com.



Regards,
Stellar Data Recovery

Mark
June 13, 2017 12:09 pm

Hi
Have same fault - tried to restore to 2 external HDD and main Mac drive all get insufficient space on destination , using stellar recovery 7.1, Mac is Sierra updated ..
What to do. ???

Ankit
June 13, 2017 11:13 pm

Hi,

We regret the inconvenience caused to you.

In this case, if you have an external media then kindly format it once after backing up all the data from it and then try to save the files on that formatted external media.

If problem still persists then kindly write to us at support@stellarinfo.com.

Daniel
July 23, 2017 12:47 pm

I downloaded the other version as recommended but now the activation key is invalid and I can't get another one! What do I do? Thanks.

support
July 24, 2017 03:42 am

We would like to inform you that we will contact you through your email i.e hokanokoto@gmail.com.

Kindly reply on that email

Warm Regards,

Stellar Data Recovery

Sam
September 12, 2017 01:26 pm

I got the same problem with the Stellar Phoenix Photo Recovery Platinum in Mac OS Sierra. Does the problem solved by using the version without "Platinum" in 7.1.01?

So the register no. is same as Platinum?


I am looking for hearing fr yours

Support
September 12, 2017 03:05 pm

Hi,

We will contact you via email.

Regards,
Stellar Data Recovery

Sam
December 1, 2017 05:57 pm

Have the Same issue, have an external hdd which i have formatted to many different system types and also space on main drive. can see data i want on the USB stick via your software but won't recover.

Patrick
December 13, 2017 05:55 am

Hi,
I have the same problem as above.
Error Message Insufficient space while there is tons of space.
I getting frustrated here, even just opened a totally new hard drive and formatted it. Without success.

Please help.

Regards,
Patrick

 

User Comments