Although Microsoft Entourage has been discontinued, there are still some users working with it. And when they encounter errors like the notorious 4363, there?s little help for them except Entourage Repair tools to overcome the issue.
Entourage is an email client and personal information manager that was developed by Microsoft for Mac OS 8.5 and later. Though it has been replaced by Outlook for Mac in 2010, some users are still stuck with it owing to migration issues. While there?s nothing fundamentally wrong with that, a major problem such users of the legacy application face is getting help in resolving errors that sometimes arise while working with it.
One such error is the error 4363 on Entourage. If you?re a user of the platform and have been facing this issue, read on to discover all there is to know about it. We?ve also uncovered a sure-shot solution to this and other Entourage errors at the end so that you never have to face a halt in your working again.
Error 4363 on Entourage
While trying to access mailbox data through Entourage, sometimes users face a rather unpleasant situation wherein the application throws an error message stating:
“The action could not be completed. An unknown error (4363) occurred”
As a result of this issue, users can?t send or receive mails, manage database files, find the exact location of the database, etc. Overcoming this issue becomes essential to continue working and prevent data inaccessibility or loss.
Reasons behind the error
To resolve an error, getting to its root is imperative. While the primary reason behind error 4363 is Entourage database corruption, there could be other reasons too:
- Extremely large database size
- Presence of malicious files on Mac
- Incompatible programs
- Improper installation of Entourage application
- Corrupt identities
- Improperly configured Mac system files
- Virus infections
While some of the above causes can be prevented, the triggers behind this error are largely out of your control. Read on to find out how you can fix Entourage error 4363 and get back to work.
Common Fixes
Here are some easy solutions you can try, however, remember not to proceed with any fix if it involves technical steps that you are unaware of.
- Rebuild the Database
Use Entourage?s inbuilt Database utility to rebuild the database through the following phases:
- Check the database integrity
- Compact the database and rebuild it in order to repair it
- Create a new identity of database
- Set the database preferences
If this doesn?t work, proceed to the fix number 2.
- Repair Disk Permissions
Messed up disk permissions can be the source of many issues including Entourage error 4363. Here are the steps to resolve them using Mac?s Disk Utility application.
- Go to Finder menu
- Press Go and pick Home
- Open Applications -> Utilities
- Chose Macintosh HD in Disk Utility window and press First Add
- Select Repair Disk Permissions and allow the process to complete
- Restart the system after completion of the process
Still no luck? Proceed to the next fix.
- Restore the database from a recent valid backup
Although one of the above-mentioned techniques should get you back on track, in case your Entourage database has been severely corrupted, the issue might not be resolved even after trying the above. In such a scenario, using a reliable database repair tool may be the only feasible option.
Final Words
Resolving database corruption related errors is usually not that difficult if the corruption isn?t too severe. Follow the above mentioned manual method and resolve the corruption in Entourage Database.
