Job Description
Responsible for planning and executing integrated marketing campaigns across social media, PR, and influencer partnerships. The ideal candidate brings sharp copywriting instincts, a research-backed approach to content, and the ability to manage multiple channels simultaneously while maintaining consistent brand voice.
Key Responsibilities
KRA1: Social Media Management
- Create and publish content across platforms (LinkedIn, Instagram, X/Twitter, Facebook, YouTube, TikTok) aligned with campaign calendars
- Monitor engagement metrics — reach, impressions, follower growth, engagement rate — and report weekly/monthly
- Identify content trends and platform-specific opportunities to grow organic presence
- Manage community engagement: respond to comments, DMs, and mentions in brand voice
- Coordinate with design team to brief and deliver on-brand visuals
KRA2: Public Relations
- Draft and distribute press releases, media advisories, and company announcements
- Track media coverage and compile monthly coverage reports
- Coordinate with PR agencies where applicable
- Support crisis communication and brand reputation management
KRA3: Influencer Marketing
- Identify, vet, and onboard relevant influencers and content creators aligned with brand values and target audience
- Conceptualize and manage influencer campaigns — briefing, content review, approvals, and performance tracking
- Maintain an updated influencer database with performance benchmarks
- Measure ROI of influencer campaigns against reach, engagement, and conversion goals
- Ensure all communications comply with email marketing regulations (CAN-SPAM, GDPR)
KRA4: Campaign Coordination & Reporting
- Align all channel activities to integrated campaign calendars and product launch timelines
- Prepare monthly performance reports consolidating data across social, PR, email, and influencer channels
- Coordinate with internal teams — product, design, sales — to ensure messaging consistency
Desired Experience
- 3-5 years of hands-on experience in a Social Media/Marketing role covering core channels
- Experience with tools such as One Zoho and Meta Business Suite
- Strong written and verbal communication skills
- Ability to manage multiple projects and deadlines independently
- Prior experience in a Tech, IT, or SaaS product environment is a plus
Key Skills
- Strong communication (both written and verbal) and interpersonal skills, with the ability to engage with partners/ vendors effectively.
- Results-oriented mindset with a demonstrated ability to meet and exceed KPs.
Qualification
- Bachelor's degree in Marketing, Mass Communication, Journalism, or related field
Core Competencies
- Social Media Strategy
- Content Creation & Copywriting
- Community Management
- Social Media Advertising (Meta, LinkedIn, TikTok, X)
- Brand Awareness & Positioning
- Audience Engagement
- Campaign Management
- Social Media Analytics & Reporting
- Influencer Marketing
- Trend Analysis & Social Listening
Shift Timings
09:00 AM – 06:00 PM IST (Standard shift)
Perks
- Health & Wellness
- Work-Life Balance
- Recognition & Awards
- Collaborative Culture
- Learning & Development
- Professional Growth