Stellar Privacy Policy

(Last updated 4th May, 2026)

This Privacy Notice for Stellar Information Technology Pvt. Ltd, with registered office at 205, Skipper Corner, 88, Nehru Place, New Delhi - 110019, India. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit any of our websites that links to this Privacy Notice
Download, install, access or use any of our software products
Provide information directly to us, such as when you contact our support teams, submit queries, or fill out forms.
Engage with us during the course of a commercial relationship, including when you purchase our software, subscribe to our services, or avail our Data Recovery Services.
Communicate with us through any channel, including email, phone, chat, or in person

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@stellarinfo.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information?

Sensitive Information. Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs

We do not seek to collect sensitive personal information unless it is voluntarily provided by you. Where such information is provided, we will process it only for the purposes specified in this Privacy Notice and in accordance with applicable data protection laws.

Do we collect any information from third parties?

We may receive limited personal information about you from third-party services that you choose to use with our Services, such as when you register or sign in using a third-party account. The information we receive is limited to the data you authorize the third-party provider to share with us.

We also engage third-party service providers to support the operation of our Services. These may include cloud hosting providers, customer relationship management (CRM) systems, email service providers, analytics providers, courier service providers and payment processors. These third parties may process personal information on our behalf for purposes such as hosting, data storage, communication, analytics, and service delivery.

We do not obtain personal data from data brokers or other similar third-party sources.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information

In what situations and with which parties do we share personal information?

We may share personal information in specific situations and with certain parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe?

We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?

The easiest way to exercise your rights is by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
We will review and respond to your request in accordance with applicable data protection laws. To protect your privacy, we may need to verify your identity before processing your request.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW ,UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

names
phone numbers
email addresses
mailing addresses
usernames
contact preferences
Authentication data
billing addresses
job titles

Sensitive Information. Stellar doesn’t collect sensitive personal information as part of our Services. However, certain information, such as IP address or approximate location data, may be collected automatically through cookies and similar technologies, which may be considered sensitive personal information under applicable laws.

Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by 2CO Checkout and PayU. You may find their privacy notice link(s) here: https://www.2co.com/privacy.html?MOR=active and https://payu.in/privacy-policy/

Social Media Login Data. We may provide you with the option to register or sign in using your existing account with social media logins. If you choose to do so, we will receive certain profile information about you from that provider, such as your name, email address, and other information you authorize the provider to share. This information is used solely for authentication and account access purposes, as described in the section “"HOW DO WE HANDLE YOUR SOCIAL LOGINS?"

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services, regardless of whether you register or log in using social media logins. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, approximate location, and information about how and when you use our Services.

This information is collected through our servers, cookies, and similar technologies and is primarily used to maintain the security and operation of our Services, and for internal analytics and reporting purposes. For more information, please refer to our Cookie Notice https://www.stellarinfo.com/company/legal/cookies-policy.php

The information we collect includes:

Log, Device, and Usage Data. We automatically collect certain information when you access or use our Services. This may include your IP address, browser type, device information, operating system, language preferences, referring URLs, and information about how you interact with our Services, such as pages visited, features used, and timestamps. This information is collected through server logs and similar technologies and is used for security, troubleshooting, and improving our Services.

Location Data. We may collect approximate location information based on your IP address or device settings. This information helps us improve and personalize our Services. You can control or disable location sharing through your device or browser settings; however, doing so may affect certain functionalities of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback.We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process your personal information to send you marketing and promotional communications with your consent. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in our communications or by contacting us. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS? below.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information, see our Cookie Notice:https://www.stellarinfo.com/company/legal/cookies-policy.php
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
Newsletter Users who have subscribed to receive Newsletter
Special Offers Sent to user who have purchased the product

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information where you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about special offers and discounts on our products and services
Develop and display personalized and relevant advertising content for our users
Analyze how our Services are used so we can improve them to engage and retain users
Support our marketing activities
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in India, this section applies to you.

The Digital Personal Data Protection Act, 2023 (DPDP Act) requires us to explain the lawful bases on which we process your personal data. As such, we may rely on the following lawful basis to process your personal data:

Consent. We may process your personal data if you have given us your consent for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract or Service. We may process your personal data when it is necessary to provide you with our Services or to fulfill any obligation arising from a request made by you.
Legal Obligations. We may process your personal data where it is necessary to comply with any law, regulation, court order, or governmental request applicable in India.
Vital Interests. We may process your personal data where it is necessary to protect your life, health, or safety, or that of another person.
Legitimate Uses. We may process your personal data for purposes permitted under the DPDP Act, including employment-related purposes, fraud prevention, network and information security, and other reasonable and lawful business purposes.
- Send users information about special offers and discounts on our products and services
- Develop and display personalized and relevant advertising content for our users
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Understand how our users use our products and services so we can improve user experience

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments.

If you are located in the United States, including California, this section applies to you.

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we collect and process personal information for business and commercial purposes, including to:

Provide, operate, and improve our Services
Fulfill service requests and contractual obligations
Maintain security and prevent fraud
Comply with legal and regulatory obligations
Conduct internal business operations and analytics
Carry out marketing and advertising activities, subject to your right to opt out

California Residents:You have the right to opt out of the sale or sharing of your personal information. To exercise this right,you can email at privacy@stellarinfo.com

We do not sell or share personal information and will only disclose personal information to our service providers for permitted business purposes in accordance with applicable law.

We process personal information for these purposes only as permitted by applicable US privacy laws.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

Service Providers. We may share your personal information with trusted third-party vendors and service providers who perform services on our behalf, such as website hosting, customer service and support, data analytics, email delivery, marketing, and payment processing
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Legal Obligations. We may disclose your information where required to do so by law, regulation, or legal process, or in response to valid requests by public authorities.
Protection of Rights. We may share your information where necessary to protect our rights, prevent fraud, ensure the safety of our users, or investigate potential violations of our policies.
Business Partners. We may share your information with our business partners to offer certain products, services, or promotions, only where permitted by applicable law or with your consent.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Where required by applicable law, including the GDPR and India’s DPDP Act, we will obtain your consent before using non-essential cookies or tracking technologies.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.stellarinfo.com/company/legal/cookies-policy.php

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (for example: Google and Apple logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We operate globally and may transfer your Personal Data to countries other than your country of residence. These countries may have data protection laws that are different from those in your jurisdiction. Whenever we transfer your Personal Data internationally, we do so in accordance with applicable data protection laws and with appropriate safeguards in place.

Where Your Personal Data May Be Transferred

Your Personal Data may be processed or stored in:

The United States,
The European Economic Area (EEA),
The United Kingdom,
India,
And other jurisdictions where our service providers, cloud hosting partners, or affiliates operate.

These transfers occur for purposes such as cloud hosting, customer relationship management, payment processing, analytics, communication services, and technical support.

Legal Safeguards for International Transfers

We implement appropriate legal, contractual, and technical safeguards to ensure that your Personal Data remains protected regardless of where it is processed. These safeguards include:

(a) Data Processing Agreements (DPAs)

We enter into DPAs with all vendors and partners who process Personal Data on our behalf, requiring them to comply with strict confidentiality, security, and data protection obligations.

(b) Standard Contractual Clauses (SCCs) – EU GDPR

For transfers from the EEA to countries without an adequacy decision, we rely on the European Commission’s SCCs, supplemented by:

Transfer Impact Assessments (TIAs),
Encryption and pseudonymization,
Access controls and minimization measures.

For transfers from the United Kingdom, we use the UK Addendum to the SCCs or other UK approved transfer mechanisms.

(d) Switzerland – Data Transfer Safeguards

For transfers from Switzerland, we rely on Swiss-recognized Standard Contractual Clauses or EU SCCs with the Swiss addendum

(e) Adequacy Decisions

Where applicable, we rely on adequacy decisions issued by the European Commission or the UK Government.

(f) India – DPDP Act Compliance

Where Personal Data is transferred outside India, we ensure compliance with the DPDP Act, including:

Transfers only to jurisdictions not restricted by the Government of India,
Execution of DPAs with overseas processors,
Availability of a Grievance Officer for Redressal.

(g) United States – CCPA/CPRA Compliance

Where transfers constitute “sharing” or “selling” under California law, we:

Provide opt out mechanisms,
Honor Global Privacy Control (GPC) signals,
Ensure service providers are bound by contractual restrictions prohibiting secondary use.

(h) Technical and Organizational Measures

We apply industry standard security measures, including:

Encryption in transit and at rest,
Role based access controls,
Network and application security,
Vendor due diligence and ongoing monitoring,
PCI DSS compliance for payment related data.

Your Rights Related to International Transfers

Depending on your jurisdiction, you may have the right to:

Request a copy of the transfer safeguards (e.g., SCCs),
Object to certain transfers,
Withdraw consent (where transfers rely on consent),
Request information about the countries where your data is processed.

We will provide such information to the extent permitted by law and without compromising security or confidentiality.

Contact Details for Transfer Related Queries

Sharad Chandra Tripathi
Email: DPO@stellarinfo.com / Privacy@stellarinfo.com

You may contact these representatives for any questions or concerns regarding cross border transfers.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, accounting, tax, fraud prevention, and reporting obligations. Retention periods may vary depending on the type of data, the nature of our relationship with you, and applicable legal requirements in your jurisdiction.

Where applicable laws require us to retain Personal Data for a specific period, we will comply with those obligations. When no longer required, we will securely delete, anonymize, or isolate your Personal Data in accordance with our data retention and deletion procedures.

Category Wise Retention Periods

To ensure transparency, we apply the following retention periods unless a longer period is required by law:

Category of Personal Data	Typical Retention Period	Purpose / Notes
Account Information (name, email, username, contact details)	For as long as your account remains active + up to 3 years after closure	To manage your account, resolve disputes, ensure legal compliance, and prevent fraud
Transactional & Billing Data	Up to 10 years	Required for tax, accounting, audit, and regulatory compliance
Customer Support Records	Up to 3 years	To respond to inquiries, resolve issues, and maintain service quality
Marketing Preferences & Communications	Until you withdraw consent or opt out	To manage marketing preferences and comply with applicable marketing laws
Usage Data, Logs, and Device Information	Up to 2 years	For analytics, security monitoring, fraud prevention, and service improvement
Location Data	Up to 1 year (or shorter where required by law)	For service functionality, analytics, and security purposes
Social Login Data	For as long as your linked account remains active	To enable login and authentication
Cookies & Tracking Data	As per cookie expiry (typically from session duration up to 2 years)	As detailed in our Cookie Policy
AI Processed Data (if applicable)	For as long as necessary to provide the feature + up to 2 years thereafter	To operate AI-based features, improve performance, and maintain auditability (data may be anonymized where possible)

9. HOW DO WE KEEP YOUR INFORMATION SAFE?y

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at privacy@stellarinfo.com.

11. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location and applicable data protection laws, you may have certain rights that allow you to access, control, and manage your personal information. These rights may vary based on your country, state, or region.

Depending on your place of residence (such as the EEA, UK, Switzerland, Canada, India, or certain US states including California), you may have the following rights under applicable data protection laws:

To request access to your personal information and obtain a copy
To request correction or updating of inaccurate or incomplete information
To request deletion (erasure) of your personal information
To request restriction of processing
To object to the processing of your personal information
To request data portability, where applicable
To withdraw consent at any time, where processing is based on consent
To limit the use or disclosure of sensitive personal information (where applicable)
To opt out of the sale or sharing of personal information for targeted advertising (where applicable)
To register a grievance or complaint and receive a response
To nominate another person to exercise your rights in case of death or incapacity (India)
Not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects

If we make a decision based solely on automated processing that significantly affects you, we will inform you of the main factors involved and provide a way to request human review. You may exercise your rights by contacting us using the details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. We will verify your identity and respond in accordance with applicable law. We will consider and act upon any request in accordance with applicable data protection laws.

Complaints and Supervisory Authorities

If you believe your data has been processed unlawfully, you may lodge a complaint with the relevant authority:

EEA or UK: You may lodge a complaint with your local data protection authority.
Switzerland: You may contact the Federal Data Protection and Information Commissioner.
India: You may raise a grievance with us, and if not resolved, you may approach the Data Protection Board of India.
California: You may submit a complaint through the California Privacy Protection Agency.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://www.stellarinfo.com/company/legal/cookies-policy.php

If you have questions or comments about your privacy rights, you may email us at privacy@stellarinfo.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	YES
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	YES
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	YES
L. Sensitive personal Information	Account login credentials, approximate location data, and other data as defined under applicable law	YES

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We do not sell or share personal information and will only disclose personal information to our service providers for permitted business purposes in accordance with applicable law.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (where applicable under law)

How to Exercise Your Rights

To exercise these rights, you can contact us on privacy@stellarinfo.com. or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at legal@stellarinfo.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

California – CCPA & CPRA

If you are a resident of California, your personal information is protected under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). In addition to the rights described above in this section, you also have the right to:

Request correction of inaccurate personal information
Limit the use and disclosure of sensitive personal information
Opt out of the sharing of personal information for cross-context behavioral advertising

Requests may be submitted using the methods described in “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

India – Digital Personal Data Protection Act, 2023 (DPDP Act)

If you are located in India, we process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

Under the DPDP Act, you have the right to:

Know what personal data we collect and how it is used
Request access to your personal data
Request correction or erasure of your personal data
Withdraw consent at any time
Nominate another person to exercise your rights
Raise a grievance regarding the processing of your personal data

You may exercise these rights by contacting us using the details provided in "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

Australia

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in the Privacy Act, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner.

Republic of South Africa

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa) General enquiries: enquiries@inforegulator.org.za Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator .org.za

15. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, or any concerns, requests, or complaints regarding the processing of your personal data, you may contact us using the details below or reach out to our Privacy / Grievance / Data Protection Officer in accordance with applicable data protection laws.
Email: privacy@stellarinfo.com
Contact us by post at:
Stellar Information Technology Pvt. Ltd
D-16, Infocity II, Sector 33
Gurgaon, Haryana 122001
India

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email us at privacy@stellarinfo.com