Inside Sales Executive

Job Description

Inside sales executive is required to contact potential buyers through phone / emails etc. attends
and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales.
Person is required to perform end to end tasks related to customer enquiry, sharing quotation,
taking job confirmations, media-in, payments, providing updates to customer & do follow ups as
required, co-ordinate with internal departments till the media out. In order to be successful in
this role, you will need to have a deep understanding of the inside sales process, interpersonal
skills and good communication skills. Previous experience in a tele-sales role is an advantage.

Key Responsibilities

• Inside sales executives need to interact with potential and existing Inbound customers
  through emails, telephone calls, and with walk in clients
• Work with these leads to convert into business for company’s software and services.
• Create suitable quotes, follow ups and negotiations as required.
• Generates revenue by soliciting and obtaining purchase orders.
• Building trust & rapport with clients by providing them regular updates for the ongoing
  orders and by timely delivery of services.
• Co-ordination with different internal departments.

Desired Experience

• 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services.
• Extensive experience of in handling customer queries.

Key Skills

• Business goal oriented, ability to achieve business targets consistently.
• Uphold standards of self-motivation, time management to perform multi task and remain
  calm under pressure.

Qualification

Core Competencies

• Exceptional verbal and written communication; interpersonal, customer service, problem
  solving and conflict resolution skills.
• Familiarity with Negotiations & other sales tactics.
• Competency in Microsoft applications including word, excel, and outlook.

Shift Timings

Perks

• Group Health Insurance
• Sales Incentive