Blink Camera Not Recording: How to Fix It?

How to Fix Blink Camera Not Recording Error?

If your Blink camera is not recording or detecting motion, here's what you can do to resolve this issue.

A. Replace the Blink Camera Battery

Low or depleted batteries may be responsible for the 'Blink camera not recording issue.' So, check the battery level of your Blink camera and if it is low, replace it. Here's how:

• Open the Blink app on your smartphone. Tap on Settings > Device Settings > select the desired camera.
• Scroll down to the Battery section to see the current status. If the battery level is low, replace it.

To replace the battery, open the battery compartment, remove the old batteries, and dispose of them. Next, insert the new batteries and close the battery compartment.

Moreover, limiting the use of the Live View feature, shortening the motion clip length, and repositioning the camera can help save battery life.

B. Check Wi-Fi Connection

Blink cameras rely on internet connectivity to send recorded footage to the Cloud, so an unstable and fluctuating Wi-Fi connection can prevent it from recording. Here’s how to address this problem:

• Use a stable and strong Wi-Fi connection to ensure your Blink camera is working smoothly.
• Place the camera near your Wi-Fi router.
• Ensure your Wi-Fi is working fine and devices connected to it are also working.
• Often, rebooting the Wi-Fi can fix connectivity issues.
• Since Blink camera supports 2.4 GHz frequency band for connectivity, make sure your Wi-Fi works on this band only.

C. Check Motion Detection and Sensitivity Settings

Adjusting motion detection and sensitivity settings are essential for Blink camera to accurately detect motion. Here's how to activate motion detection settings:

• Open the Blink app on your smartphone and select the desired Blink camera.
• Go to Camera Settings > Motion Settings > Motion Detection
• Toggle on the Enable option to activate the motion detection feature.

Here’s how to configure sensitivity settings:

• Open the Blink app and select the desired camera.
• Go to Camera Settings > Motion Settings.
• Move the Motion Sensitivity slider to adjust the sensitivity of motion detection of the camera. Tap Save to save this setting.

D. Check Activity Zones

Ensure the activity zones in the Blink cameras focus on movement in the right areas.

E. Arm Your Camera

An Armed Blink camera will recognize the movement and notifies you. Here’s how to arm your Blink camera:

• Open the Blink app and go to the camera view.
• At the bottom of the screen, you will see Disarmed and Armed toggle.
• Move the toggle from ‘disarmed’ to ‘armed’ to activate the motion detection.

F. Ensure your Sync Module is working properly

Troubleshooting the Sync Module connectivity issue can help you solve the problem where the Blink camera is not recording; however, it involves a few steps:

1. Check Internet Connection: Ensure your Sync Module is connected to a stable internet connection.
2. Reboot the Sync Module:  Unplug the Sync Module, wait 30 seconds, and then plug it back in; this simple reboot can solve any connectivity issue.
3. Placement of the Sync Module: Make sure that the Sync Module is placed close to the camera and Wi-Fi router. If it is too far, internet connectivity may not be stable.
4. Remove and Reconnect: Try removing and reconnecting the Sync module to refresh the Blink camera communication.

• Open the Blink app and select the Sync module to access the settings page.
• Tap on the Delete Sync Module button and click OK when the pop appears to confirm your choice.
• Next, select how you want to add the serial number: either manually or by scanning it from the Sync Module’s back to confirm ownership.
• When a pop-up window appears, tap Delete to confirm.

  

• Reconnect the Sync Module to the Wi-Fi network, arm your system, and check if the Blink camera is recording motion events.

G. Update the Firmware

Outdated firmware on the Blink camera can also cause recording issues. This is why you should always install the latest firmware upgrade on your camera. Here’s how to upgrade firmware in a Blink camera:

• Open the Blink app and tap on the Settings icon.
• Go to Device Settings and select the camera you want to update.
• Scroll down to the Device Info. Here, check the current firmware version.
• A message will prompt you to update the firmware if an update is available.
• Tap the update button and wait. Your camera will restart several times during the update and will not record anything.

Moreover, ensure your Blink app on your smartphone is up-to-date. Go to the App Store on iOS or Google Play Store on Android to check for updates for the Blink app.

H. Check the Storage

Verify if the cloud and local storage usage has any space left to resolve the Blink camera not recording issue.

• Check Cloud Subscription: If the Blink cloud storage subscription has expired, renew it. Also, if the Cloud storage is full, try deleting old videos from Cloud to free up space.
• Check Local Storage: If you're using a Blink camera with USB drive as a local storage, make sure your USB drive should has a minimum 375 MB available space to continue saving the motion recording. Try deleting old Blink videos from the USB drive if the storage is full.

I. Ensure Optimal Camera Placement

The placement of the Blink camera affects how well it detects the motion. Here’s what you should consider while placing the blink camera:

• Avoid blind spots: Don’t place the camera facing a wall or in areas with limited movement.
• Identify critical areas: Place cameras to cover key areas without obstruction, such as doorways, driveways, or pathways.
• Lightning conditions: Don't place the camera directly in sunlight or bright lights, as it could interfere with the recording quality.
• Consider the field of view: Place the blink camera within 5 to 20 feet from the area of focus. If the camera is too close or far, it will reduce the Blink camera’s ability to capture the footage.
• Height and Angle: Mount the camera so that it monitors the desired area without distortion or glare. Ensure the camera’s angle is adjusted to capture both high and low zones, depending on the area you are monitoring.