Summary: Is the ‘Company File In Use’ error preventing you from completing tasks in QuickBooks? Learn what causes such an issue and solutions to fix the error. Also, try using a QuickBooks file repair tool to regain access to the company file data of multiple country editions like QuickBooks® Canada, US, UK, Germany, and many more.
You may get locked out of QuickBooks and unable to use your company file because of the “Company File In Use” error. Here’s what the error message looks like:
As recommended in the error message window, if any QB user is performing a task wait for it to get complete or force quit QB. If you’re still receiving this error using the following solutions may help you troubleshoot the issue. But before that let’s discuss some possible reasons behind the company file is in use error.
Note: Before implementing the following solutions, ensure to create a backup copy of your company file to prevent losing data.
If a specific user is referred to in the error, but the user is not performing any task in QB, then sign the user out of QB. To do so, try these steps:
Open the list of users and if you cannot see the specific user signed in, you would be able to open the company file without any issue. If this does not fix the problem, try the following solution.
Note: This solution applies to users getting the ‘Company File In Use’ error on multiple workstations.
If the company file is being hosted on more than one workstation, verify if the hosting is turned on each workstation. For this, open QuickBooks and do the following:
Now open QuickBooks and do the same thing that caused the error. If the error persists, implement the next solution.
You can share a company file with other computers over the network using QuickBooks Database Server Manager. If its configuration settings are not set up properly, you may fail to access the company file from the hosting computer. And you may encounter the ‘Company File In Use’ error message.
To resolve the issue, restart QuickBooks Database Server Manager on your server computer (i.e., the one hosting your company file). Restart it by following these steps:
See if the error is fixed after performing these steps. If not, go on to the next solution.
The QuickBooks Tool Hub provides several tools to fix problems with a company file. You can download the tool hub on your server from here. Once downloaded, here’s what you need to do:
If you still get the error, try the below solution.
Refer to this link for detailed steps to reinstall your QuickBooks Desktop application on the server.
Hopefully, the solutions discussed in this blog will assist you in resolving the QuickBooks ‘Company File In Use’ error. But if the problem persists, try restoring the file by using a QuickBooks® file repair tool like Stellar Repair for QuickBooks® Software. The software helps recover all the data from a company file (QBW) by repairing it. The software works for multiple country editions of QuickBooks® such as Canada, the US, New Zealand, etc.
The software can recover QBW file data of QuickBooks® version 2022 and earlier versions.
Charanjeet is a Technical Content Writer at Stellar®who specializes in writing about databases, e-mail recovery, and e-mail migration solutions. She loves researching and developing content that helps database administrators, organizations and novices to fix multiple problems related to MS SQL and MySQL databases and Microsoft Exchange.