Search
  • For Individuals
      « Back
    • Windows Data Recovery

      Recovers lost or deleted Office documents, emails, presentations & multimedia files.

      Free Standard Professional Premium

    • Mac Data Recovery

      Recovers deleted files, photos, videos etc. on Mac.

      Free Standard Professional Premium

    • Photo Recovery

      Recover photos, videos, & audio files from all cameras and storage on Windows or Mac.

      Free Standard Professional Premium

    • Video Repair
    • Photo Repair
    • iPhone Data Recovery
  • For Business
      « Back
    • Email Repair & Converter

      Repair for Exchange Converter for EDB Converter for OST Converter for NSF Converter for OST MBOX Repair for Outlook

    • Database & File Repair

      Repair for MS SQL Repair for Access Repair for QuickBooks Software Repair for Excel Extractor for Windows Backup Repair for MySQL

    • Data Recovery & Erasure

      Data Recovery Professional Data Recovery Technician Mac Recovery for Technician Virtual Machine Recovery File Erasure Software Mobile Erasure Drive Erasure File Eraser Software File Eraser Software for Mac

    • Toolkit

      Exchange Toolkit Outlook Toolkit File Repair Toolkit MS SQL Toolkit Data Recovery Toolkit

    • Forensic

      Email Forensic Exchange Auditor Log Analyzer for MySQL Log Analyzer for MS SQL

  • Store
  • Partners
  • Services
  • Offers
  • Support

 

  • For Individuals
    DIY software for anyone who works with data.

    Windows Data Recovery Recovers lost or deleted Office documents, emails, presentations & multimedia files

    Free Standard Professional Premium

    Mac Data Recovery Especially for Mac users to recover deleted documents and multimedia files from macOS

    Free Standard Professional Premium

    Video Repair Windows Mac Repair multiple corrupt videos in one go. Supports MP4, MOV & other formats.

    StandardPremium

    Photo Recovery Windows Mac Recover photos, videos, & audio files from all cameras and storage on Windows or Mac.

    Standard Professional Premium

    iPhone Data Recovery Windows Mac Recover deleted photos, videos, contacts, messages etc. directly from iPhone & iPad

    Recover Erase Toolkit

    Photo Repair Windows Mac Repair multiple corrupt photos in one go. Supports JPEG & other formats.

    Standard Professional Premium


  • For Business
    • Email Repair
    • Email Converter
    • File Repair
    • Data Recovery & Erasure
    • Toolkit
    • Forensic

    Exchange Repair Repair corrupt EDB file & export mailboxes to Live Exchange or Office 365

    Outlook PST Repair Repair corrupt PST & recover all mailbox items including deleted emails & contacts

    OLM Repair Repair Outlook for Mac (OLM) 2011 & 2016 backup files & recover all mailbox items

    Exchange Toolkit Repair EDB & Exchange backup file to restore mailboxes, convert OST to PST, & convert EDB to PST

    Active Directory Repair Repair corrupt Active Directory database (Ntds.dit file) & extract all objects in original form

    EDB to PST Convert online & offline EDB file & extract all mailbox items including Public Folders in PST

    OST to PST Convert inaccessible OST file & extract all mailbox items including deleted emails in PST

    NSF to PST Convert IBM Notes NSF file & export all mailbox items including emails & attachments to PST

    MBOX to PST Convert MBOX file of Thunderbird, Entourage & other clients, & export mailbox data to PST

    OLM to PST Convert Outlook for Mac Data File (OLM) & export all mailbox data to PST in original form

    GroupWise to PST Convert GroupWise mail & export all mailbox items - emails, attachments, etc. - to PST

    EML to PST Convert Windows Live Mail (EML) file & export mailbox data - emails, attachments, etc. - to PST

    Office 365 to PST Connect to Office 365 account & export mailbox data to PST and various other formats

    DBX to PST Convert Outlook Express (DBX) file & export all mailbox data - emails, attachments, etc. - to PST

    SQL Repair Repair corrupt .mdf & .ndf files and recover all database components in original form

    Access Repair Repair corrupt .ACCDB and .MDB files & recover all records & objects in a new database

    QuickBooks Repair Repair corrupt QuickBooks® data file & recover all file components in original form

    MySQL Repair Repair MyISAM & InnoDB tables and recover all objects - keys, views, tables, triggers, etc.

    Excel Repair Repair corrupt Excel (.XLS & .XLSX) files and recover tables, charts, chart sheet, etc.

    BKF Repair Repair corrupt backup (BKF, ZIP, VHDX and .FD) files and restore complete data

    Database Converter Interconvert MS SQL, MySQL, SQLite, and SQL Anywhere database files

    PowerPoint Repair Repair corrupt PPT files and restore tables, header, footer, & charts, etc. like new

    File Repair Toolkit Repair corrupt Excel, PowerPoint, Word & PDF files & restore data to original form

    Data Recovery Windows Mac Recover lost or deleted data from HDD, SSD, external USB drive, RAID & more.

    Technician Toolkit

    Tape Data Recovery Retrives data from all types and capacities of tape drives including LTO 1, LTO 2, LTO 3, & others.

    Virtual Machine Recovery Recover documents, multimedia files, and database files from any virtual machine

    File Erasure Permanently wipe files and folders, and erase traces of apps and Internet activity.

    Standard Corporate

    Mobile Erasure Certified and permanent data erasure software for iPhones, iPads, & Android devices

    Drive Erasure Certified and permanent data erasure software for HDD, SSD, & other storage media Windows Mac

    Exchange Toolkit 5-in-1 software toolkit to recover Exchange database, convert EDB to PST, convert OST to PST, restore Exchange backup, and reset Windows Server password.

    Outlook Toolkit Comprehensive software suite to repair PST files, merge PST files, eliminate duplicate emails, compact PST files, and recover lost or forgotten Outlook passwords.

    File Repair Toolkit Powerful file repair utility to fix corrupt Word, PowerPoint, and Excel documents created in Microsoft Office. It also repairs corrupt PDF files and recovers all objects.

    MS SQL Toolkit 5-in-1 software toolkit to repair corrupt SQL database, restore database from corrupt backup, reset database password, analyze SQL logs, & interconvert databases.

    Data Recovery Toolkit Software helps to recovers deleted data from Windows, Mac and Linux storage devices. Also supports recovery from RAIDs & Virtual Drives.

    Email Forensic Advanced email forensic solution for cyber experts to audit, analyze, or investigate emails & gather evidences.

    Exchange Auditor Exchange Server monitoring solution to automate audits, scans and generate reports ìn real-time.

    Log Analyzer for MySQL Analyze forensic details of MySQL server database log files such as Redo, General Query, and Binary Log.

    Log Analyzer for MS SQL Track & analyze MS SQL Server database transactions log files.

    Email Forensic
    STELLAR EMAIL FORENSIC

    Advanced email forensic tool to analyze and collect the mailbox data of email clients

    Learn More arrow


    All Products arrow

    All Products arrow

    All Products arrow

    All Products arrow

  • Our Partners
  • Lab Services
  • microphone-icon-android

    Trending Searches

    Data Recovery

    Photo Recovery

    Video Repair

    iPhone Data Recovery

    File Erasure Software

    Exchange Repair

    OST to PST

    PST Repair

    Raid Recovery

    MS SQL Repair

  • English Deutsch Français Nederlands Italiano Español 日本語 简体中文
  • Support
QuickBooks File Repair 3 minute read

How to Get Rid of QuickBooks Error 3371?

Updated on May 31st, 2021
Jyoti Prakash
Written By
Jyoti Prakash
Kuljeet Singh
Approved By
Kuljeet Singh

Summary: This blog explains the reason behind QuickBooks error 3371 and some common fixes to resolve the error. It also advices on using a QuickBooks repair software to repair and recover QB data file.

How to Get Rid of QuickBooks Error 3371?

Contents

  • QuickBooks error 3371
  • Reason behind the error
  • Resolving error 3371 – QuickBooks
  • Why you might want an easier way out!
  • Wrapping it up

QuickBooks from Intuit has been ruling the charts when it comes to reliable accounting software. It’s secure, it’s accurate, and it’s reliable – those are the 3 key factors that make the product a favourite among small businesses and professionals. When something strikes positive on those three crucial grounds, no-one complains if it’s a bit on the pricier side.

That said, no software is full-proof, and QuickBooks is no exception to this fact. The software has been reported to come down with nasty errors that require immediate attention if users want to continue working. One such error is the QuickBooks error 3371. Let’s use this post to find out what triggers this error and how can it be resolved.

QuickBooks error 3371

The above-mentioned error has often been cited when users try to run QuickBooks after reconfiguring their systems; typically after hard drive cloning. All it allows users to do is click on an “OK” button to close the error pop-up with no clue as to how to resolve the error. The message associated with error goes something like this:

QuickBooks Error 3371

QuickBooks has encountered a problem on startup. This may be due to an invalid software license. Insert the QuickBooks CD into your computer and then reinstall the software. If you encounter the problem again, contact Technical Support.

Ouch, that ought to hurt! And it can hurt even more if you actually have a valid license on the machine and cannot even think of reinstalling because you didn’t take a backup the last time you worked on your company file.

Reason behind the error

When you install QuickBooks, Intuit stores some license information on your hard drive. Error 3371 crops up if that information becomes corrupted, or doesn’t match up in some way. The software probably checks the license using a system signature that reflects the hardware configuration. When you reconfigure your system or clone your hard drive, your hardware configuration can go hay-wire. This in turn causes the configuration QuickBooks saved to not match what it sees when starting up. The result – error 3371!

Resolving error 3371 – QuickBooks

A few common fixes that users generally come up with then trying to fix any error include:

  • Following what the error pop-up says – this won’t be any good here especially if you’re in a hurry. Reinstalling everything takes a lot of time and the error message doesn’t really specify if you’re supposed to do a clean install where you have to first uninstall the existing program, run the QuickBooks Clean Install tool, and then reinstall the program. Or not?
  • Contacting Support – that would just take you to a generic support page, not a help article. Plus, you’ll be required to jump through several hoops like selecting the proper product version, consulting Intuit Community Forums, etc. When you’re struggling with an error and looking for a solution quickly, all of these can seem rather frustrating.

So instead of wasting time on fixes that won’t work most of the time, follow these steps to fix error 3371 QuickBooks:

  1. On your keyboard, hold down the Windows key and press R. That’ll open the Run
  2. In that window enter C:\ProgramData\Intuit\Entitlement Client\v8 (or the appropriate location on your system where QuickBooks saves entitlement information) and then click OK. This will open Windows Explorer at that location.

Note: This should work with QuickBooks products from 2013 through 2016

  1. Locate the ecml file, right-click on it and select Delete to delete it.
  2. Close this window and then re-run QuickBooks. You will be asked to register the product again

A few points to note here

  • If you are a ProAdvisor with multiple copies of QuickBooks on your system then you will have to re-register every version of QuickBooks installed on the computer.
  • This problem will only affect the workstation that has the configuration change. If you are in a networked environment with separate computer systems, the others should not be affected.

Why you might want an easier way out!

The above procedure is simple, but to be honest, what is entitlement information anyway? What we’re getting at is that, if you feel you cannot find the path of the file you need or think the process is slightly risky/complicated, or it doesn’t work, we have an alternative solution for you.

Try Stellar Repair for QuickBooks Software. This QuickBooks repair software is reliable software to get your QuickBooks up and running, by restoring the Company file. Time and again, this product has proven its worth by being the one-stop solution to QuickBooks errors for a large number of users across the world. Download the free version of this software:

Download for Windows

Wrapping it up

Hope the helpful pointers can prove useful to resolve the error. If you’re still stuck, you might need professional intervention.

About The Author

Jyoti Prakash

Problem solver and Data recovery specialist. Usually share informative articles on data recovery, database corruption and ways to recover lost data.

Best Selling Products

Stellar Repair for QuickBooks ® Software

Stellar Repair for QuickBooks ® Software

The most advanced tool to repair severel

Read More
Stellar Repair for Excel

Stellar Repair for Excel

Stellar Repair for Excel software provid

Read More
Stellar Toolkit for File Repair

Stellar Toolkit for File Repair

Microsoft office file repair toolkit to

Read More
Stellar Repair for Access

Stellar Repair for Access

Powerful tool, widely trusted by users &

Read More

8 comments

  1. Ramez Warly says:
    January 27, 2020 at 11:12 am

    Hi Jyoti,
    I am trying to access my company files from my another system. But I am getting an error named as- H202. I am confused, Can you helped me to resolve this issue?

    Reply
    1. Eric Simson says:
      February 14, 2020 at 9:48 am

      Hello Ramez, please refer to following guide: What is QuickBooks Error H202, and how do you fix it

      Reply
  2. M. Anies Khan says:
    December 15, 2019 at 12:26 am

    Hi, Jyoti:

    I wish I had found this article two days ago it would have saved me from getting talked into buying the QB 2020 through Intuit tech support. They suggested that QB 2020 was the only solution to fix my problem after cloning the HDD to SSD that I ran into the error 3371. Interestingly, they could not get the QB 2020 to work either because the company file(s) are located on the network server which they could not access. However, they some how were able to fix the 3371 error problem on the QB 2015 and that got me out of jam. Now I have to get an IT service involved so the tech support can finish installing the QB 2020. This is not right Intuit should be better equipped to resolve their own created issues. Now I have to hire an IT service person – not good for a small business. Sad, Sad.

    Reply
    1. Eric Simson says:
      December 15, 2019 at 6:01 am

      Hi, Anies! This is really sad to hear. But for future references, you can use- Stellar Repair for Quickbook Software.

      Reply
  3. Stuart says:
    August 21, 2019 at 10:35 am

    i was looking for the article for QuickBooks Error 3371. it solved my issue which i was facing. thanks for writing such article.

    Reply
  4. FRANK NDITUYE says:
    February 8, 2019 at 8:54 am

    Thanks.

    I tried the above steps and they worked as I was able to install quick books again after having failed due to Error 3371.

    Note: It worked for quick books premier 2019 though up there you said it suits for quick books ranging from 2013 to 2016.

    Reply
    1. Eric Simson says:
      February 14, 2020 at 9:54 am

      Hi Frank,
      Thanks for the update. Glad it worked for you. And we will surely incorporate your feedback. Cheers!

      Reply
  5. Carmel Celine says:
    August 30, 2018 at 4:58 am

    Suddenly, I can’t open my QuickBooks. QuickBooks hit us with an error, specifically
    “Could not initialize license properties. [Error 3371, Status Code -11118]“.

    After wasting several hours, I didn’t get the right way to fix this error. I tried to get on QuickBooks support site, but couldn’t connect. Help!

    Reply

Leave a comment Cancel reply

Your email address will not be published. Required fields are marked *

  +  51  =  55

Table of Contents    arrow

  1. QuickBooks error 3371
  2. Reason behind the error
  3. Resolving error 3371 – QuickBooks
  4. Why you might want an easier way out!
  5. Wrapping it up

Categories

offer banner

Related Posts

related post
QuickBooks File Repair

How to Verify Data in QuickBooks?

Stellar Author Charanjeet Kaur March 9, 2022 Read More
related post
QuickBooks File Repair

How to Fix the QuickBooks ‘Company File in Use’ Error?

Stellar Author Charanjeet Kaur February 22, 2022 Read More
related post
QuickBooks File Repair

Repairing and Condensing QuickBooks Desktop Data File

Stellar Author Charanjeet Kaur January 14, 2022 Read More

Free Trial for 60 Days

Stellar Official Website

Stellar Data Recovery Inc.
48 Bridge Street Metuchen,
New Jersey 08840,
United States

ALSO AVAILABLE AT

Partner Logo

About

  • About us
  • Career
  • ISMS Policy
  • Privacy Policy
  • Terms of Use
  • License Policy
  • Refund Policy
  • End User License Agreement

RESOURCES

  • Blog
  • Articles
  • Product Videos
  • Knowledge Base
  • Case Studies
  • Whitepapers
  • Software Catalog

NEWS & EVENTS

  • News
  • Events

PARTNERS

  • Affiliates
  • Resellers
  • Distributors

Useful Links

  • Contact Us
  • Support
  • Special Offers
  • Student Discounts
  • Awards & Reviews
  • Downloads
  • Store
  • Sitemap
Follow Us

tw in yt

Stellar & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Ltd. © Copyright 2022 Stellar Information Technology Pvt. Ltd. All Trademarks Acknowledged.

Hippa Logo tuv footer partner logo DMCA.com Protection Status
We use cookies on this website. By using this site, you agree that we may store and access cookies on your device Read More Got it!