How to fix Windows “Stop 0x00000024” Error

Sometimes it happens that when you switched on your Laptop and started working on it, almost after half an hour or so the system shut down instantly and kept restarting & flashing blue screen of death. You thought to access via standard or safe mode but unfortunately, you cannot. Reason being, the computer kept on restarting prior to Windows load.  The only message you are getting on the blue screen of death is:

“A problem has been detected, and windows have been shut down to prevent damage to your computer.If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities, check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

***Stop: 0x00000024 (0x00190203, 0x822B0330, 0xc0000102, 0x00000000)”

The technical information and error message detail states that it is an operating system error. This error also indicates that Windows is failing to show correct screen image.Don’t worry. Indeed it is the worst nightmare and a bit challenging job but, it is not impossible. Go for simple, easy and quick approaches to fix the issue quickly and effortlessly.


Windows is a most popular operating system. Despite the fact that it is intuitive; it still causes various errors. One such error is Stop 0x00000024. In simple words, this error indicates an operating system issue. The problem is due to myriads of whys but the approach to tackle the issue is almost same in most situations.

Before stepping ahead to solution let’s have a look at the causes.

Possible Causes of Windows “Stop 0x00000024” Error

  • Virus or malware attack
  • Corrupted Device Drivers
  • Old or incorrectly configured drivers
  • Damaged hard disk or system files
  • Driver conflict due to new hardware installation
  • Removed system files after drivers or software installation
  • Due to NTFS_FILE_SYSTEM STOP error caused by RAM corruption.
  • Windows registry corruption due to software installation or uninstallation

Fix Stop Error

Symptoms of Windows “Stop 0x00000024” Error

The system behaves differently in different scenarios. Few most common signs are:

  • Active program crashes and NTFS_FILE_SYSTEM blue screen appears
  • Windows starts running slowly and react sluggishly to keyboard or mouse input
  • System freezes periodically for s duration at times
  • Error message: “The NTFS_FILE_SYSTEM bug check has a value of 0x00000024. This indicates a problem occurred in ntfs.sys, the driver file that allows the system to read and write to NTFS drives.” occurs
  • Error message: A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file:

When does the  Windows “Stop 0x00000024” Error Pops Up?

As such, there is no definite situation. It can encounter at any time. Few common cases are:

    • During Program Installation
    • During Windows Drive loading
    • Windows startup/shutdown
    • At time of Hardware or Software Installation

Note: Keep a tab of when and where it arrived for proper troubleshooting.

Fix Windows “Stop 0x00000024” Error

Quick solution

  • Run Anti-virus program for malware scan
  • Execute System Restore
  • Run Windows Clean Installation
  • Check and run Windows Updates
  • Update System Device Drivers
  • Boot System in Safe Mode

Troubleshoot Approaches to Resolve the Error

1.Run sfc /scannow (Windows System File Checker )

This handy tool ensures scanning and restoration of corrupt Windows system files including NTFS_FILE_SYSTEM. This process can easily run on Windows 10, 8, 7, XP.

Steps are:

  • Click Start
  • In the search box, key-in command
  • Hold Ctrl-Shift and press Enter
  • Click Yes on a permission dialogue box
  • Under a black box with a blinking cursor, key-in sfc /scannow
  • Hit Enter
  • Wait for System File Checker to scan the error
  • Lastly, follow on-screen commands to fix

2.Run chkdsk /f

Mostly, the reason for this error is storage controllers or hard disk drivers issues, but there are scenarios where BSODs is the source. In such scenarios, Check Disk sounds fruitful. Reason being, with hands on this utility, you can scan as well as repair corrupt hard drive.

Steps are:

  • Click Start and key in command
  • Hold and press CTRL-Shift and hit Enter
  • Under permission dialogue box, hit Yes
  • Key-in chkdsk /f under blinking cursor and press Enter
  • Wait for scanning completion. On completion, follow on-screen instructions to fix the error.

After troubleshooting the aforesaid error, you can always restore the lost data from the saved back-up. However, in the absence of a backup, opt for Stellar Phoenix Windows Data Recovery-Professional to recover your data. This Editor’s Choice software can deal with the issue easily and efficiently. It is reliable, 100% safe to use and provides straightforward recovery process.

Watch the step by step video to recover your lost data with Stellar Phoenix Windows Data Recovery-Professional-

 In Summation

Unfortunate that Windows is prone to several errors. But, with the simple fixes you can easily troubleshoot the issue and to overcome data loss in such scenarios, always trust on the award-winning Stellar Phoenix Windows Data Recovery-Professional. This software enables to fix all types of errors including Windows “Stop 0x00000024” Error. This comprehensive all-in-one software ensures uninterrupted work.

Be it corruption, formatting, or any other issue, count on this Windows Data Recovery tool.

  1. Tiny fish January 9, 2018
  2. Shailendra Kumar January 16, 2018
  3. Bob Sacha March 8, 2018

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