How to Fix Windows 10 won’t Play AVI Videos

Updated on June 12th, 2020

Rohit Arora

Problem: Windows 10 won’t open AVI files

You are receiving an error message when trying to play AVI video files in Windows Media Player on Windows 10 computer.

After upgrading to Windows 10 from Windows 7, I am not able to play AVI files.  When trying to open the file the following message appears. –‘This item was encoded in a format that’s not supported.  0x00d5212.’

Causes: Windows 10 won’t play AVI files

Any kind of error that doesn’t let you open AVI videos in media player can be due to:

  • Your media player doesn’t support AVI file format
  • AVI video file has turned corrupt
  • Windows 10 doesn’t have supporting codecs
  • Video file is not properly downloaded or transferred
  • Windows 10 drivers are not updated

 Solution: How to fix AVI file won’t play in Windows 10

  1. Download AVI files again
  2. Update Windows Media Player
  3. Play in another media
  4. Convert to different format
  5. Repair with VLC Player
  6. Use Stellar Repair for Video
  7. Install K-Lite Codec Pack
  8. Update your PC drivers
  9. Restore Windows to a Restore Point

1. Download AVI files again

Download your AVI files again on Windows 10 from the source. It might be possible, your video were not properly transferred or downloaded.

2. Update Windows Media Player

Updating your Windows Media Player ensures that it supports and plays the latest video file formats. If the AVI file doesn’t play in Windows 10, try once updating the Windows Media Player.

Steps to update Windows Media Player

  • Open Windows Media Player
  • Go to Tools >Options
  • Click File Typestab in the new window. Tick checkbox of AVI file.
  • Click OK

3. Play in another media

Play your AVI videos in a different media player. Apart from Windows Media Player, you can try VLC Media Player, KMPlayer, RealPlayer, JetVideo Player or PotPlayer, to play AVI files on Windows 10.

4. Convert to different video format

AVI files won’t play on Windows 10, if your system doesn’t have the supporting codecs. Either download the compatible codec for AVI files or convert it to a different format like MOV or MP4. You can use any free video file converter tool available online.

5. Install codec pack on Windows 10

Video codec pack helps to resolve issues occurring due to incompatible video and audio format. A codec pack can play almost all types of video and audio files.

You can either configure Windows Media Player to automatically download codecs or get a pack from Microsoft Store.

How to download codec for Windows Media Player

  • Open Windows Media Player
  • Go to Tools > Options
  • Click the Player tab
  • Select checkbox Download codecs automaticallycheck box
  • Click OK

Some popular video codec packs for Windows 10 are K-Lite Codec Pack, X Codec Pack, Shark007X Codec Pack etc.

6. Repair with VLC Player

The free open source VLC Media Player can also repair your corrupt AVI file and make them playable again.

Steps to repair AVI videos in VLC:

  • Open AVI video with VLC Media Player
  • Click on Tools > Preference
  • Go to Input & Codecs > Damaged or incomplete AVI file

Input & Codecs srcset= Damaged or incomplete AVI file” width=”530″ height=”445″>

  • Select Always fix in the dropdown
  • Click on Save at the bottom

7. Use Stellar Repair for Video

If converting AVI format or media player doesn’t help, your video is corrupt. Use a professional video repair software – Stellar Repair for Video to fix corrupt AVI files.

Stellar Repair for Video fixes corrupt, damaged, broken, truncated AVI files, making them playable again.

It’s extremely easy to use, and quickly repairs multiple AVI videos at one go.

Steps to repair corrupt AVI videos

  • Download Stellar Repair for Video on your Mac/ PC

Video Repair Video Repair Mac

  • Click Add File

Stellar Repair For Video

  • Click Repair, and Save

Stellar Repair for Video - Preview the repaired files

It is recommended to first try the free version of the software and preview the repaired files before purchasing the license key to activate the software so as to save the videos.

8. Update your PC drivers

Outdated Windows drivers may also cause problem in playing AVI videos. To update your computer drivers perform Windows updates.

Visit the following link to update Windows 10 drivers:

9. Restore Windows to a Restore Point

If AVI video issue in Windows Media Player has surfaced recently and earlier the videos were playing, then try restoring Windows to a previous restore point. It may fix the Windows Media Player issue.

Steps to Windows restore point

  • Press the Win key + X key
  • Click Run

Steps to Windows restore point - Run Command

  • Type ‘rstrui’ in Run’s text box
  • Click OK

System Restore

  • In the system restore window click Next
  • Select a restore point from the list
  • Click Next and Finish

Now try playing the AVI files in Windows Media Player.


For any AVI video to play on Windows 10 computer, you need the supporting codec. If AVI videos don’t play in Windows 10, change the media player, convert the video file to a different format or download a codec pack. You may also try restoring Windows to a previous restoration point, if the AVI files were opening in media player earlier.

If none of these works, your videos may be corrupt. Consider repairing them with the help of Stellar Repair for Video. The software works in diverse cases of video file corruption, from broken, jerky, flickering issues to those cases wherein the videos don’t play or show errors.

You can download the free demo version of the software and view your repaired AVI videos right here!

Video Repair Video Repair Mac

About The Author


Harsha is a technical expert who loves Mondays, technology and is a big time Apple fan. She knows her way around the data loss problems and is always looking for ways to help out people. 

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  1. Hi, I capture 3.5GB video file on my camera. Unfortunately, when I play the file I didn’t notice of the wording of the error message and won’t open this file and don’t even recognize it as an .avi file to play error on VLC. Is there any way to recover this data it’s very important to me.

    1. Hi Mark, The file format may not be supported on VLC. VLC provides the option to convert the file. In case, the file won’t play or open, you can try to repair the .avi file using our Stellar Repair for Video software. The tool can easily repair corrupt or damaged files. Thanks!

  2. Hi, I had a problem when I play an .avi video with Windows Media Player, an error message appears and says: Windows Media Player has stopped working correctly then I play the files VLC and Quick time it’s still doesn’t work either. What should I do to fix the problem? Yet I have video codecs!

  3. I had a problem with couple of video file on my External USB drive and will not play. I point out lots of file .avi extension and I tried your video software. It’s work easy and quickly repairs multiple avi video files. Thank you very much!

  4. I had couple of video files on my windows PC that corrupt due to virus attack. Some of the .mov and .avi files run fine but some files won’t open they are corrupt or something. Can anyone assist me to fix this issue? Any help would be appreciated!

    1. Hi McMullin, Please scan your windows pc through authorized antivirus software and play again the file in the same manner or you can try our software demo version and see the preview of repaired files.

  5. I had a same issue with windows media player crash when I playing avi files and I can only close it. I found your blog on internet and I really appreciate this blog for providing the ways to fix this error. Thank you very much!

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